Flixy Reviews 622

Great pricing, easy transactions. Will post new reviews when product is received and in use. Thank you

The information regarding your products was very helpful. But after ordering the package with 2 TV sticks plus warranty priced £120.80. I could not get to the order summary as another choice was on my screen.
When I did get to the order summary I had been charged for a further 2 x TV Stick priced £75.98. I do not require these and only wish to pay £120.80 plus shipping and handling £6.90 which is grand total £127.70 not £203.68

Customer support person was very helpful about my return. I purchased 4 Flixys and tried one of them. This sounded similar to a VSee box but it is not comparable at all. I think the advertising is misleading.

Smooth and effortless

It wasn’t great because I have to return the products but the customer service is good. You reply to me every time I send you an email.

Wry quick response. Very professional and willing to help.

Each time I had to reach out to your company the issue was resolved timely and professionally .

items not as advertised only 720 not 4k and just free to air channels on it

The customer service was very helpful. They gave me many suggestions to connect to the internet. None worked for me. I think the modem has to be close to my TV and since my main TV is in the basement game room, I couldn't connect a phone line to it since there isn't phone jack in the basement. It seemed to be a quality product though.

When I discovered that the stick wasn't what I had expected, I emailed my concern and I received a very prompt response. Not only that, but the messages over several emails were genuinely helpful and very polite.
It was a pleasure doing business with you. God bless.

Good but I was about to give up because of the Special orders

There's always a quick response to my inquiries, but so far, I haven't gotten the info that I need to return the items. I'm not unhappy with the service or the products. It was my fault that I ordered the incorrect items.

Stay away from this company. Very bad cs practices. the product did not allow me to connect to the Angel Network which was the sole purpose for ordering the device. Returning the product and getting a refund is very difficult. The product can only be returned if unused. So how do you know if the product works if you don't use it? I called cs to initiate a return and was told I had to complete a survey first and then email them that I did the survey. I did that and then got an email that did not give me instructions on how to return the item but offered me a 25% refund if I kept the items, again no instructions on how to return. I feel really scammed. Thank goodness Trust Pilot allows you to edit your reviews!

The customer support team was exceptional and responded in a timely fashion.

Service was fine, product didn’t meet expectations.

I bought the Flixy, based on an advertisement and information on Google. After much research and unsuccessful, casting capability with my plasma and much older TV, I ordered this device. Set up was very easy, but unfortunately, it was not able to cast, the menu and sub menus were not able to provide any kind of casting activation, and after much back-and-forth with technical support, they did their best and being able to provide options and solutions, but still not able to navigate and find the casting functionality. Therefore, I am requesting a refund and call it a day.

Hopefully it works out perfectly 👌 👍, then I will give my final reviews Thanks 😊

I ordered 3 by mistake and need to return two since I only have one TV, returning this is not an easy process

I expected for the set-up to be very straight foreward and simple setup. I connected the device to two different TVs. The TVs only flashed continuously which made the set up near impossible. I never received any form of a viewable image.