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Review summary

Created with AI, based on recent reviews

Looking at 220 reviews, reviewers had a great experience with this company. Customers consistently praise the customer service for being exceptional, with many highlighting the dedication and helpfulness of the support staff. People find the overall service to be excellent, appreciating the efficiency and ease of their interactions. The user experience is frequently described as smooth and straightforward, making the process of obtaining software simple. However, some people encountered issues with product activation, with keys occasionally not working as advertised or becoming invalid after a short period. There were also instances where customers experienced slow response times from customer support, or even no response at all, leading to frustration and delays in resolving their issues.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the affordability and quick delivery... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and efficiency... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers praise the quick and... See more

User experience

Consumers generally find the user experience to be positive, highlighting a simple and stress-free process... See more

Service

Clients share positive opinions on service. Many customers praise the excellent and responsive customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fixeasy makes purchasing Microsoft software the only place to look. They sell about ever version of Windows, Office and other software at a very reasonable price with downloads and activation keys se... See more

Rated 5 out of 5 stars

Great pricing and great service! I had an issue with my pc coming with the software I was purchasing and reached out by email on a late weekend night. These guys at Flixeasy actually returned my email... See more

Rated 5 out of 5 stars

I downloaded MS Office 2019. Their process works. But you have to follow their instructions exactly. If you have to wait a few minutes for a code, don't panic. Be patient. Look, it's getting more d... See more

Rated 5 out of 5 stars

In August 2025, I bought Office Pro 2024 from Flixeasy. It installed and worked smoothly without demand for activation. Almost a month later, I received a request for activation within 4 days. Follo... See more


Company details

  1. Computer Software Store

Written by the company

Flixeasy is designed to provide customers with genuine software keys. We are a trusted Microsoft partner and only sell 100% guaranteed Microsoft software.


Contact info

4.1

Great

TrustScore 4 out of 5

636 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 2% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

What made my experience great was PRICE! no B.S. here. It's the price for the same thing MS wants hundreds of dollars for a year. …

What made my experience great was the price. I have been with 365 for a year. Still to this day no idea where or how my most private information is stored or who has access to it. Flixeasy made it easy to get my piece of mind back unto my hard drive. Zero effort to install. Make sure you delete all (Every) previous version of Office. Had a tad of difficulty getting authenticated. But, I got there. If I had not Flixeasy was emailing me the entire time. NO ISSUES! I am installed and working on my computer fully licensed.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

In August 2025

In August 2025, I bought Office Pro 2024 from Flixeasy. It installed and worked smoothly without demand for activation. Almost a month later, I received a request for activation within 4 days. Following through the process of activation for a week without success, finally I suggested Flixeasy to send me Office Pro 2021 to replace Office Pro 2024. Office Pro 2021 installs and works fine on my laptop to this day.
Throughout the process, Flixeasy support staff spare no time and effort to help make the product they sell work. Many thanks and appreciation. Tam Phi

1 October 2025
Unprompted review
Rated 4 out of 5 stars

price was great .However

price was great .However, I needed an answer to a question about my order and it took another day to get back to me. Everything was okay but it is scary when you have given you financial information.

24 September 2025
Rated 1 out of 5 stars

Key not working properly

Key not working properly. Support was blaming my software and asked for snapshots. I emailed the snapshots to prove it was not accepting the key but I have not gotten a response.

29 September 2025
Flixeasy logo

Reply from Flixeasy

Dear,

We’re very sorry for the inconvenience you’ve experienced. We have already replied to your email and requested a screenshot of the error message you received so that we can help you activate your Windows successfully.

We’re still waiting for your reply once we receive the screenshot, our team will assist you immediately and resolve the issue for you. We always aim to fix any problem together with our customers before proceeding with a refund.

Best regards,
FLIXEASY Support Team

Rated 1 out of 5 stars

Not real keys

When I bought a software key from them for Windows 11 home, they sent me a key that did not work, and still charged me for it.

Everyone beware that this is a scam

28 September 2025
Unprompted review
Rated 1 out of 5 stars

I'm not feelin too good myself

You can respond to my email for starters.

I cannot activate the product due to "too many activations", which sounds as ghetto as can be. I have sent you a screenshot as instructed and have yet to hear back from you.

25 August 2025
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM. Sold me a license that didn't work, then pretended that I must have the wrong OS. Asked me to send them proof of my OS, then stopped responding. Never returned any emails, never responded. I am about to lose everything on my work and home computer because of these scammers!

29 August 2025
Unprompted review

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