Fliwos 

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Rated 1 out of 5 stars

I was advised to communicate with this company via ‘serviceatfliwos.com’! After multiple attempts, every message was returned as undeliverable. Absolutely useless! AVOID FLIWOS! Update: as yo... See more

Company replied

Rated 5 out of 5 stars

I ordered two pairs of trousers, initially choosing the wrong size. Luckily, the staff confirmed my purchase size via email. Upon querying the size, I realized the ordering mistake, and they provided... See more

Rated 1 out of 5 stars

Ordered two pairs of trousers have checked multiple times and tracking numbers don’t come up or exist like others have sent a few emails to your service email and it bounces back and no response so ha... See more

Company replied

Rated 4 out of 5 stars

After trying to email to customer service via Gmail and always a ‘bounce back’ I tried via Outlook and straight away received a reply and yes, they would send the correct size which arrived within 10... See more

Company details

  1. Men's Clothing Store

Written by the company

Ease into Elegance, Comfort for Life


Contact info

Breach of guidelines

All reviews

(38)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

Buyer beware

Ordered two pairs of trousers have checked multiple times and tracking numbers don’t come up or exist like others have sent a few emails to your service email and it bounces back and no response so have put it in the hands of PayPal to take care of buyer beware extremely poor service

14 May 2026
Unprompted review
Fliwos logo

Reply from Fliwos

Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@fliwos.com . Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.

Rated 1 out of 5 stars

Fliwos is a scam

Fliwos is a scam! They sell items without labels or sizes and when one size does not fit, they'll send you same size again! They appear to try to rectify the situation then they obfuscate and do not respond. They won't give you your money back! Save your money and the exact same thing on Amazon.com

1 April 2026
Unprompted review
Fliwos logo

Reply from Fliwos

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@fliwos.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Rated 5 out of 5 stars

Dear Fliwos service team- I ordered -order #FLS8608

Dear Fliwos service team- I ordered Shirts but customer service asked me to wait for 15 days to receive shirts:
why it takes 15 days, I get all other orders even from China in 5 days.
Make sure courier person hand over the order packet to me in hand as I am at home all 7 days. I do not want the courier person to leave my order out side.
I faced some issues last time as courier people said they left order out side and I did not see any parcel.

Make sure courier person knock my door and hand over the order to me. I also need phone number of courier service to track my order.

Thanks. Arun - order #FLS8608

26 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company to deal with

Terrible company to deal with. Order three shirts. Came Rediculously small. Tried to return or get them to ship the correct size. They said no we will give you a $9 credit. Seriously. Repeatedly tried to get them to send me three shirts in the correct size with no success. Would never deal with them again

4 March 2026
Unprompted review
Fliwos logo

Reply from Fliwos

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@fliwos.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 1 out of 5 stars

Do not order from Fliwos!

I was advised to communicate with this company via ‘serviceatfliwos.com’!
After multiple attempts, every message was returned as undeliverable.
Absolutely useless!
AVOID FLIWOS!

Update: as you can see from their response below, after the same old platitudes, they tell me yo contact them on the email address that is undeliverable!
What sort of service is that? At least read the review before you respond…..

10 February 2026
Unprompted review
Fliwos logo

Reply from Fliwos

Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? Please confirm that the correct email address should be service@fliwos.com Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!

Rated 3 out of 5 stars

I bought an item from Fliwos.com (a…

I bought an item from Fliwos.com (a leather jacket) size XL. When I received the product, the item didn't git. In fact, the item was most likely a size small in American measurements. The only way to contact customer service is through an email (no phone customer service representative). They contacted me two days later and I explained the situation and I was advised to go back to the website and look at the measurements video and base on their measurements, I was an 3XL. They sent me a replacement jacket size 3XL (which is their largest size) and when I tried it, it still was extremely small. It appears this company doesn't have a clue about sizing in the USA. I contacted the company again via email and to this date, no response. I am writing this review to warn anyone not to buy from this company because their size are based on Asain size and not American size. I gave them several days to get back to and never received a response back. I have two leather jackets that I can't wear because they run small. Please fo yourself a favor and do not buy anything from this company. I sure won't.

After the post office this review, the company finally responded to my email after the posting of this review. I am modifying my review base the company promised a full refund and I will hold them to that. However, I still stand on m previous review of their products size measurements do not conform to USA measurements. I strongly recommended the company to start making their products to conform to USA measurements so there won't be any problems doing business in the USA.

20 January 2026
Unprompted review
Fliwos logo

Reply from Fliwos

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@fliwos.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Rated 4 out of 5 stars

After trying to email to customer…

After trying to email to customer service via Gmail and always a ‘bounce back’ I tried via Outlook and straight away received a reply and yes, they would send the correct size which arrived within 10 days! Excellent customer service and the Multi pants are perfect!

16 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service. Have sent numerous emails to the address supplied and keep getting the message that there is a temporary problem delivering my message. I simply wanted to return the trousers so I could purchase a smaller size. I requested what paperwork i needed to send but no message gets through. I am going to return them and see if I am refunded but I do doubt that I will see my money. TERRIBLY DISSATISFIED

1 January 2026
Unprompted review
Fliwos logo

Reply from Fliwos

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@fliwos.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Rated 2 out of 5 stars

Fliwos Multipant material quality far below what is advertised

I ordered a pair of the Fliwos Multipants – High Stretch Multi-pocket Durable Cargo Pants in December 2025 after seeing numerous ads on my tablet. They were delivered as scheduled in early 2026. However, the quality of the pants was nothing like that displayed in the ads. The pants advertised appears relatively thick and textured, with an ability to stretch in all directions. The pants I received were made of a thin, nylon material with no texture whatsoever and very little stretch. The material has a distinct plastic feel to it and made a rustling sound when handled.
I contacted the Fliwos customer service and did receive a prompt response. The initial offer made to me was for a 20% discount off a future order. Since I was dissatisfied with the quality of these pants, I was not about to order anything else from the company. Next, customer service offered a 50% refund and suggested I resell the pants or gift them to someone else. Again, given the poor quality of the pants, I was not about to do either of those.
I requested a full refund and after several emails back and forth with customer service, I received a refund of just over 60% of the initial purchase price (including shipping). I will not be ordering anything further from Fliwos.

6 January 2026
Unprompted review
Fliwos logo

Reply from Fliwos

Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@fliwos.com. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.

Rated 1 out of 5 stars

Customer service is non existent with…

Customer service is non existent with this company. They have never gotten back to me. I will never order from them again and have no faith that they will refund my money.

7 January 2026
Unprompted review
Fliwos logo

Reply from Fliwos

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@fliwos.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Rated 1 out of 5 stars

Item still in transit

Item still in transit. Don't know where.
No support. Item will arrive after xmas

24 December 2025
Unprompted review
Fliwos logo

Reply from Fliwos

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@fliwos.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 4 out of 5 stars

Online ordering with clear and…

Online ordering with clear and understandable explanations. The size calculations were very helpful. Fast delivery. The quality of materials and craftsmanship is very high. This means the value for money is completely reasonable. Overall, it's great. I'm just annoyed I didn't decide to do this sooner.

5 July 2024
Rated 4 out of 5 stars

I received the package two days ago

I received the package two days ago, and the packaging was very good, protecting the product well. After trying them on, I find the quality and comfort of the pants to be excellent. The cut and style suit my preferences.

19 June 2024

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