Flip N Dip Reviews 

30
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

If you want to clean the rear of your bike up this is the best place to go its a one stop shop for all things tail tidy related , got the intergrated rear lights too! If your too busy to drop in no... See more

Rated 5 out of 5 stars

Awesome customer service at flipndip. I ordered for a Honda 1000RR but all I received was a Royal Mail damaged goods bag. The guys at flip n dip send me a replacement immediately and it arrived the ne... See more

Company replied

Rated 1 out of 5 stars

Unfortunately, I cannot recommend Flip N Dip based on my experience. The licence plate bracket I purchased did not work properly for its intended purpose. The locking shim positioned my plate... See more

Company replied

Rated 5 out of 5 stars

Can’t believe how great these guys are with everything very knowledgeable and helpful the customer service was outstanding one of the best ive experienced felt so welcome in the studio thanks again gu... See more

Company details

  1. Shoe Store
  2. Clothing Store
  3. Fashion Accessories Store

Written by the company

Adjustable Tail Tidies


Contact info

4.1

Great

TrustScore 4 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(30)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brought a few items from these guys and…

Brought a few items from these guys and all times was hassle free ,delivery time very reasonable and delivered when it said was gonna be can’t fault these guys at all

If you want hassle free and expertise then these are the lads to use

24 October 2025
Unprompted review
Flip N Dip logo

Reply from Flip N Dip

Thanks for taking the time to leave this.

Glad everything’s been hassle-free and landed when expected — that’s exactly how it should be. Appreciate the trust and the recommendation, it means a lot 🖤

Rated 5 out of 5 stars

The guys Flip and Dip top dudes

The guys Flip and Dip always provide a 1st class service and are always on hand to answer any questions. You want go wrong dealing with these guys. Top company 👍

1 November 2025
Unprompted review
Flip N Dip logo

Reply from Flip N Dip

Really appreciate that — thanks for the kind words.

Glad the service and support have been spot on. We’re always happy to help, and it means a lot to hear you’d recommend us. Cheers for the support 👍

Rated 5 out of 5 stars

Highly recommend

I have brought a few items from Flipndip and never had any issues. Delivery is fast, customer service is spot on, and items top quality. Highly recommend.

29 December 2025
Unprompted review
Flip N Dip logo

Reply from Flip N Dip

Thanks so much, Lily — really appreciate that.

Glad everything’s been smooth each time, from delivery to quality to support. Thanks for the recommendation and for backing us 🖤

Rated 5 out of 5 stars

The best tail tidy on the market in my…

The best tail tidy on the market in my opinion 100% recommend and will be buying another for my new bike I just got in FND we trust

5 March 2025
Unprompted review
Flip N Dip logo

Reply from Flip N Dip

Appreciate it, Jack.

Glad you rate it as the best out there, and thanks for the recommendation. Enjoy the new bike — see you again soon 🖤

Rated 1 out of 5 stars

Customer service was awful and rude

Customer service was awful and rude. And the product was god awfull for quality.

15 December 2025
Unprompted review
Flip N Dip logo

Reply from Flip N Dip

We don’t agree with this, but we’ll address it.

We’re direct, not rude — and we always aim to be fair and helpful. If something came across badly, that’s not our intention.

As for quality, our products are CNC-cut, aluminium or stainless steel, with a powder coated finish, and used by thousands without issue. If there was a genuine fault, we’d have replaced it — but we can only fix problems we’re told about.

If you’d like to discuss it properly, you’re welcome to contact us with your order number.

Rated 1 out of 5 stars

Horrible customer service and incorrect…

Horrible customer service and incorrect order.
Please refrain from ordering from this company. Husband was called a scammer by the owner of this company because he contested an order that was not fulfilled. Flip n dip sent the wrong item, husband tried to contact (only an email, no contact number) and received minimal and delayed feedback. He then received correspondence from the owner of this company to call him a scammer - although owner acknowledged having made a mistake on the order. No intention to remedy, zero professionalism and zero accountability. This is not how you run a business.

29 November 2025
Unprompted review
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Reply from Flip N Dip

You've missed out some key info though - just to clarity, we sent out a missing item a day or two later. The missing item was worth £10, the customer then went through his bank to try getting the full £120 refund (he had received the bracket and everything else). He later received the missing £10 product and cancelled his chargeback.

The funniest part is the missing item was because I proactively corrected his order to make the setup better, but in doing so I confused the boys who pack and thats why it got missed out.

Rated 1 out of 5 stars

Horrible and very rude service

Horrible and very rude customer service. Waited for over a month for a package and The only notice for The delivery was me asking them when can i expect it and getting an answer 15-40 days. Only for iz to be returned without any kind of notice, tracking link or call. Very rude on The mail.

19 November 2025
Unprompted review
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Reply from Flip N Dip

Hi, yes economy shipping internationally with Royal Mail can take from 15-40 days - as it says in checkout when selecting shipping, you can of course pay for Express shipping and receive it within about a week.

Once handed over to an international shipping partner they will contact you to sort out any customs issues, which is what happened here. As you didn't respond or pay your duty fees, it gets returned to us...

Rated 1 out of 5 stars

Unhelpful support and loose hinge…

Unhelpful support and loose hinge mechanism, that's easily blown by the wind.

15 May 2024
Unprompted review
Flip N Dip logo

Reply from Flip N Dip

If the hinge felt loose, it’s almost always down to setup — our hinges are designed to be adjustable, and when fitted with the supplied locking shim and correct bolt tension, they won’t move in the wind. We’re always happy to help with setup if contacted.

If you’d like to reach out with your order number, we can get this sorted.

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