This company is a bunch of scammers. My elderly parents booked their small suv through these scammers who pretended to be a major rental car company. When they arrived at this company airport locatio... See more
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flightsassist has refunded the amount on 18th November, 2023. Extremely sorry, Bank account was not checked earlier. Thank you flightsassist for returning the amount for which you did not render the... See more
Company replied
I was having a problem adding a bag on my return flight. Simple step, righ? But nothing is easy when it comes to technology sometimes. Raymond Scott was helpful, patient, and with great communication... See more
Company replied
We were on holiday without cell service but could text. My wife's family's brother was in a very serious accident and we had to cut our vacation 6 days short. Clifford Bell stuck with me and rearrange... See more
Company replied
3.2
Average
486 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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My experience with Charles was very…
My experience with Charles was very great, His patience and will to get me a ticket and find the right price was awesome.
22 April 2024
Unprompted review
Reply from Flightsassist
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Renee was soo nice and helpfull.
Renee was soo nice and helpfull.
I was in a life or death situation and she saved my life pretty much. Thank you Renee.
She is the best.
She needs a raise.
22 April 2024
Unprompted review
Reply from Flightsassist
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Reply from Flightsassist
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Thank you Oliver for your wonderful…
Thank you Oliver for your wonderful service.
18 April 2024
Unprompted review
Reply from Flightsassist
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Reply from Flightsassist
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Thank you for helping me Edwin brown
19 April 2024
Unprompted review
Reply from Flightsassist
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Amazing support from a very helpful and experienced person
Enrique is a great person, he showed great support and commitment to solve my issue after 2 months of going back and forth with other customer service.
18 April 2024
Unprompted review
Reply from Flightsassist
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Reply from Flightsassist
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Reply from Flightsassist
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
This company is a scam
This company is a scam. They Represented themselves as Disney Cruise Line. Charged an excessive amount to change names on cruise due to a family medical issue. Do not use them.
10 April 2024
Unprompted review
Reply from Flightsassist
Dear Passenger,
We sincerely apologize for the inconvenience caused. This is not the kind of service we intend to deliver.
We give you assurance that our customers are top priority and we strive to deliver on the best services within our capabilities.
However, your feedback has been assigned to our dedicated customer service team and they will try to mitigate your experience.
Thanks and Regards,
Customer Relations Team
Oliver was wonderful in assisting me…
Oliver was wonderful in assisting me for my first solo international trip. truly grateful for his patience. he checked all answers to make sure for accuracy. Thanks Oliver, great job.
17 April 2024
Unprompted review
Reply from Flightsassist
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Great coz Matt Short answer all my…
Great coz Matt Short answer all my concerns
17 April 2024
Unprompted review
Reply from Flightsassist
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
great
i spoke with Enrique Morris and he served me very good and very clear and a good hearted agent so some very good service
16 April 2024
Unprompted review
Reply from Flightsassist
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Raymond Scott was immensely helpful and…
Raymond Scott was immensely helpful and so clear in his communication. He was patient and kind. I am so appreciative, especially after a day of speaking with unhelpful agents with my airline and hotel bookings!!! His English is fantastic. He is very kind and smart.
16 April 2024
Unprompted review
Reply from Flightsassist
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Good customer service great guy
16 April 2024
Unprompted review
Reply from Flightsassist
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Reply from Flightsassist
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Very Helpful
Liam Rodriguez spent the entire end of his day to give me every rebooking option possible, and even when things didn’t work out, he sorted out my cancellation and ticket credit.
Very quality service, thanks for all the help!
13 April 2024
Unprompted review
Reply from Flightsassist
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Omg!!
Omg!!! Book all your future vacations with Jacob.He is very kind also hilarious…Great guy!!! So dnt walk… run and book him for all your vacation needs!!!
12 April 2024
Unprompted review
Reply from Flightsassist
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Reply from Flightsassist
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
My Experience
Although I am not happy about the cancelation fee, Jason Roy is a wonderful young man. The process took an extreme amount of time, but he was very professional.
11 April 2024
Unprompted review
Reply from Flightsassist
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
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