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Flightright Reviews 

3,443
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 451 reviews, reviewers overwhelmingly had a great experience with this company. Many customers warmly praise the dedicated team for successfully handling difficult airline compensation claims and keeping users fully informed throughout the entire process. Consumers appreciate receiving their financial refunds without major hassle after struggling for months to deal with uncooperative airlines on their own. However, some reviewers were not happy with communication gaps, mentioning frequent instances of unanswered messages and very long waiting times for case updates. A few other people also felt that the rather large commission fees significantly reduced their final payout amount after winning the case.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that people experienced excellent and professional... See more

Refund

Consumers find refund to be positive, highlighting how reviewers successfully secured money back even after... See more

Customer service

Users describe positive interactions with customer service, noting that consumers are kept fully informed... See more

Response time

Clients share ambiguous opinions on response time, with some reviewers highlighting prompt communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After dealing with a notoriously terrible airline, I had almost given up hope of receiving any compensation. A missed connection cost us over a day of our holiday, and I was even late for my own 5... See more

Company replied

Rated 5 out of 5 stars

My flight was delayed for over 24 hours . I had a constant battle with the airline to claim compensation for the delay . They flatly refused even though their policies clearly state reasons for compen... See more

Company replied

Rated 5 out of 5 stars

Excellence. Simple, easy and no nonsense. No bother. Took less than a month to conclude claim. Very simple documentation and evidence needed. Money paid quickly also. Great value, even with their dec... See more

Company replied

Rated 5 out of 5 stars

My flight was pushed forward and I wasn’t informed till 2.5 hours before takeoff meaning I couldn’t make it, which lead into me missing connections and arriving 1.5 days after I was expected to. I rea... See more

Company replied


Company details

  1. Debt Collection Agency
  2. also in
  3. Legal Services

Written by the company

We enforce your right to claim compensation and reimbursement in case of flight delay or cancellation! Simple, uncomplicated and time-saving – our legal experts enforce your rights! We help you with your flight problem! Flight cancelled? or delayed? We support you with all kinds of flight problems and claim your compensation. Even 3 years retroactively.

Flightright

Written by the company

Claim your compensation now
✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.5

All reviews

(3,443)

438 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience! They won my case and I received the compensation

28 August 2026
Flightright logo

Reply from Flightright

Hello Alex Pop,

Thank you so much for your kind feedback! We’re delighted to hear that you had a great experience with us and that we were able to win your case and help you receive your compensation.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Excellence

Excellence. Simple, easy and no nonsense. No bother. Took less than a month to conclude claim. Very simple documentation and evidence needed. Money paid quickly also. Great value, even with their decent fee. I've already shared their details with others after my great experience with them. Highly recommended.

26 August 2026
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Reply from Flightright

Hello Darrell Boyd,

Thank you so much for your wonderful feedback. We’re delighted to hear that your claim was handled quickly and smoothly, and that the process felt simple and straightforward. It’s great to know you were satisfied with the outcome and even recommended us to others.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very professional

Very professional

30 August 2026
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Reply from Flightright

Hello Ionut Enache,

Thank you very much for your kind words. We’re glad to hear that you found our service very professional, and we truly appreciate you taking the time to share your positive experience.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Brilliant communication

Brilliant communication, fast and reliable

29 August 2026
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Reply from Flightright

Hello Soph,

Thank you so much for your kind words. We’re delighted to hear that you were happy with our communication and found our service fast and reliable. Your feedback means a lot to us.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

It is a great company

It is a great company. Just give them the consent and they will fight for your right. They honest and trustful.

24 August 2026
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Reply from Flightright

Hello Laith,

Thank you so much for your kind words and trust. We’re very happy to hear that you had a positive experience with us and felt confident in our support. It means a lot to know that our efforts to fight for passengers’ rights are appreciated.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Amazing

Amazing, the best easiest service to get your money back.

28 August 2026
Flightright logo

Reply from Flightright

Hello DJ,

Thank you so much for your wonderful feedback. We’re delighted to hear that you found our service easy to use and that we could help you get your money back. Your kind words mean a lot to us.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

The service was excellent

Really good service. I was regularly kept up to date. In fairness, I never thought I would get a pay out but I did.

28 August 2026
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Reply from Flightright

Hello Michael Murray,

Thank you for your kind feedback. We’re glad to hear that you were happy with our service and that our regular updates helped keep you informed throughout the process. It’s great to know we could help you receive the compensation you were entitled to.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Dealt with my compensation and happy to…

Dealt with my compensation and happy to say won the case, will definitely use Flightright for any future claims.

28 August 2026
Flightright logo

Reply from Flightright

Hello Stephen McElroy Wales,

Thank you for sharing your experience. We’re delighted to hear that your compensation claim was successful and that you were happy with our support. It’s great to know you would choose Flightright again for any future claims.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Thrust worthy company

It’s a long waiting process of getting your refund from the airplane company, but it’s worth it. FlightRight does every step of the way for you so you don’t need to be worry about anything. Highly recommend!

28 August 2026
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Reply from Flightright

Hello Ivanesa Stoykova,

Thank you so much for your kind recommendation. We’re glad to hear that you found the process worthwhile and that our team could take care of everything for you along the way. Your trust means a lot to us.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Flight delayed by 5 hours due to cyber attacks

You send these guys all the details required at the start of a dispute, then they just deal with the rest. With updates every month or so. I received money back from a flight a year later thanks to these guys. Will 100% be using again if I have any issues again.

27 September 2025
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Reply from Flightright

Hello Mr Charlie Jack Edmeades,

Thank you very much for your kind feedback. We’re glad to hear that the process felt straightforward and that our updates were helpful along the way. It’s great to know we could support you successfully, and we truly appreciate your trust in us.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

I've used these guys on multiple…

I've used these guys on multiple occasions now - they're determined, diligent and keep you informed every step of the way. A totally reliable and pain-free way to claim.

24 August 2026
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Reply from Flightright

Hello Gareth Budd,

Thank you so much for your kind words and continued trust. We’re delighted to hear that you’ve found our service reliable, diligent, and easy to use. Keeping customers informed throughout the process is very important to us, and your feedback truly means a lot.

Best regards,
Your Flightright Team

Rated 1 out of 5 stars

Very helpful and efficient dealing with…

Feel scammed! Very helpful and efficient dealing with my claim at the begining. Flightright received my payout from the airline. However, I then received an email saying my case was closed and the money paid into my account. No money paid in, three emails and two weeks later with no reply from the company. However every email was promptly replied to previously. I wonder how many other customers received no payment?

23 August 2026
Unprompted review
Flightright logo

Reply from Flightright

We’re sorry to hear about your concerns regarding the payment. We have reviewed your case and can confirm that the payment was sent on the date communicated to you, using the bank account details provided for the transfer. We have also responded to you directly and provided confirmation of the payment.

If you have any further questions regarding the transfer, please feel free to reply directly to the email on your case.

Kind regards,
Your Flightright Team

Rated 5 out of 5 stars

Flightright got my compensation from…

Flightright got my compensation from Qatar Airways within a week of passing the details over to them. I had tried to do it myself in 2025 but found the process frustratingly hard work and unsuccessful. Very happy with the service. I would recommend them.

12 August 2026
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Reply from Flightright

Hello Wendy Benford,

Thank you so much for your kind review. We’re delighted to hear that we could help secure your compensation from Qatar Airways so quickly, especially after the process had been frustrating to handle on your own. Your recommendation means a lot to us.

Best regards,
Your Flightright Team

Rated 1 out of 5 stars

Complete waste of my time

Complete waste of my time. Friend who traveled at same time on same flight and faced same delays went straight to indigo and got compensation paid quickly. Feel really let down and would not recommend flightright at all. Poor communication from flightright that was slow and ultimately after initial promises emailed to say they would be dropping the case. AVOID, AVOID, AVOID

17 August 2026
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Reply from Flightright

We appreciate that the outcome of your case was disappointing, particularly after you had placed your trust in us to pursue your claim. Each case is assessed individually and, while we always aim to pursue eligible claims as far as possible, there are circumstances in which we are unable to take a claim further.

We understand that this was not the outcome you had hoped for and appreciate you sharing your experience.

Kind regards,
Your Flightright Team

Rated 2 out of 5 stars

The payment process for non-European…

The payment process for non-European bank accounts is unnecessarily complicated and slow. I first used the service two years ago, and at that time I had a much better experience. Unfortunately, now the payment process seems to take much longer, with email responses sometimes taking around a week and each step adding more waiting time. I hope the process can be improved and made more efficient

6 August 2026
Unprompted review
Flightright logo

Reply from Flightright

We’re pleased that we were able to successfully enforce your claim and secure your compensation. We understand that receiving your compensation through a non-European bank account can involve additional steps and waiting time, and we appreciate your patience throughout the process.

We’re continually working to make the payment process as straightforward and efficient as possible.

Kind regards,
Your Flightright Team

Rated 1 out of 5 stars

I was told in the beginning of April…

I was told in the beginning of April that I would hear an update in 6 weeks. Its been 4 months and I haven't heard anything.

17 August 2026
Unprompted review
Flightright logo

Reply from Flightright

We understand that waiting longer than expected for an update can be frustrating. The timing of legal proceedings can vary, and unfortunately we cannot always control how quickly the next step can take place.

If you have any questions about your case in the meantime, you are welcome to reply to any of the emails relating to your case, and our team will be happy to provide an update where possible.

Kind regards,
Your Flightright Team

Rated 5 out of 5 stars

Fantastic support not too intrusive but…

Fantastic support not too intrusive but delivered on time.

21 July 2026
Flightright logo

Reply from Flightright

Hello Col Pronob Roy,

Thank you very much for your kind feedback. We’re glad to hear that you found our support helpful, timely, and not too intrusive. It’s great to know we could assist you in a way that felt smooth and reliable.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

STRESS FREE & COMPENSATED QUICKLY

Fantastic, Easy, No Stress. Delayed on the runway for 5 hours with EasyJet, they denied my claim making insane excuses. Contacted Flightright, gave the flight details and received compensation very quickly.

14 July 2026
Unprompted review
Flightright logo

Reply from Flightright

Hello Marc Alexander,

Thank you for your fantastic feedback. We’re very glad to hear that the process felt easy and stress-free, and that we could help you receive your compensation quickly after such a long delay. Your trust means a lot to us.

Best regards,
Your Flightright Team

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