Flight PortalReviews 

11
TrustScore 4.5 out of 5

4.4

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Company details

  1. Travel Agency

Written by the company

At Flight Portal, we are dedicated to redefining your business class travel experience. Our personalized service and access to exclusive perks ensure your utmost comfort and satisfaction. Enjoy seamless and stress-free travel arrangements, with discounts of 15-60% on business and first-class flights!


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4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

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4.4

All reviews

(11)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Such a great experience

Such a great experience, Joseph was able to provide me multiple options on my business class travel. After searching he found a cheaper discount on the flight and also offered it to me allowing me to save and keep all the luxury of vip lounge at the airport and a full lay flat buisness class seat on direct flights to Europe. I can definitely recommend this site the savings was nice but the care and treatment was the best part so i will be happy to book again with them. The site and platform i also found very easy to use. Good all around

8 April 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! The travel agent Rosie helped me a lot, not an easy one, big group, different cities, very happy with everything, Thankssss!

21 March 2024
Unprompted review
Rated 4 out of 5 stars

Maria was helpful and responsive

Maria was responsive and answered our many emails and questions about using their service. If you are booking United Polaris to Australia, the business class seats are not as comfortable as other airlines, i.e., Qantas, and you want to book a horizontal option (not the herringbone angle seats) as those seats have wasted space and feel more claustrophobic. The crew experience varied from helpful to inattentive.

26 February 2024
Unprompted review
Rated 5 out of 5 stars

I just booked round trip airfare from Indianapolis to Prague.

May agent Maria was exceptionally helpful. She found me several options, by several airlines and all with a great price. One feature she offered I found extremely helpful since I was initially somewhat concern that Flightportal had only very few reviews. Maria told me that it is because they started recently serving general public, before they were serving only tour companies or club groups, etc. She told me that when I select an airfare option she will get me a code (as well as the tickets number) so that I can go to the actual airline website and choose the seats. Only after I confirm to her that I finished seats selection she would get info for my credit card and charge it for the airfare! After that she sent me a PDF attachment with all my E-tickets printable.
Btw, there was a small charge for choosing the seats in economy and premium class but not for the business class. Flightportal automatically offers a ticket protection costing 7% of the total ticket costs but that option can be deleted at the time of actually accepting the charge to be put on your credit card.
I had a complicated airfare having outgoing flights seats in business class and in returning flights seats were mixed some in economy and some in premium.
Even after I paid my selected airfare Maria helped me modified my return date and selected appropriate flights I asked for (flight departure from Prague to be at noon or after) without any extra charge. I think that any changes or even a cancellation of the whole airfare within 24 hrs she can do for either a full refund or making the appropriate changes without any new cost, unless the new chosen flights or seats are more expensive.
If I could I would give Maria 5stars+. thank you Maria for your great service.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Use this company!!!

Marie has been so responsive and helpful. The prices of these flights has been very reasonable and she has worked with me on getting all of my complicated itinerary all set!

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service by Ryan Harper

Ryan Harper provided exceptional service when I purchased a business class ticket through him with bery good price. His attention to detail, prompt communication, and knowledge of available options made the entire process seamless. I highly recommend his services for a hassle-free booking experience.

12 September 2023
Unprompted review
Rated 5 out of 5 stars

I recently purchased a ticket through…

I recently purchased a ticket through Flightportal, and I had the pleasure of working with Marie as my agent. She was incredibly helpful, informative, and went above and beyond to find the best options for me. The service provided was smooth, and Marie’s assistance made the entire process a breeze. I highly recommend Flightportal, and I’m grateful for Marie’s excellent support

18 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service provided by…

Such excellent service provided by Flight Portal from our first contact with Rosie to our current ongoing travel needs with Fatima.
Rosie was kind and patient as she spent considerable time arranging the best of flights and price. During the trip, we unexpectedly required more assistance due to illness. We were feeling helpless, but Fatima came to the rescue. With her expertise and knowledge she rebooked us and is now continuing to be calm, responsive, and reassuring as we await clearance to return home. We are grateful for their caring and experience and look forward to being in their good hands again for our future travels.

13 December 2023
Unprompted review

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