FlightPoint Reviews 184

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the products, highlighting the excellent materials, precise cutting, and thoughtful design. Many people appreciate the fast and efficient delivery service, with items arriving well-packaged and in perfect condition, often quicker than expected. Reviewers also frequently commend the excellent communication and service received throughout the entire process, from initial contact to final delivery. However, some customers experienced issues with servo quality, noting that certain types did not center well or stripped gears quickly. Additionally, a few people mentioned concerns about product availability and unclear timelines for delivery, though these were often resolved with good communication.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the outstanding quality and... See more

Quality

Customers consistently note positive experiences with quality, highlighting the outstanding craftsmanship and... See more

Delivery service

Customers had positive experiences with delivery service, highlighting smooth processes from communication to... See more

Service

People report positive experiences with service, often highlighting great communication and helpful... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the smooth process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication from Gene with fast shipping and well packaged . The 1m hawk replaced my epee and I am impressed, nice launch hieght for a 1m . I would advise going with good servos, I installe... See more

Rated 5 out of 5 stars

Great product, fast delivery (13 days Ukraine to Australia) kit was packed well, and arrived without any issues. Good communication from seller, have since finished kit, love my Shaka, and would buy f... See more

Rated 5 out of 5 stars

The response to answers to questions was quick and informative. The quality of the product is outstanding. I can't speak highly enough of the knowledge and proffessional approach to looking after me... See more

Rated 5 out of 5 stars

I had a bit of concern placing an order. Ukraine is on the other side of the world and their reality has become, well, I do not have words to express what Putin has done. (Ukraine, stay strong, th... See more


Company details

  1. Aeromodel Shop

Written by the company

Ukrainian remote control gliders and glider kits shipped everywhere in the world. Highest quality and the best price guaranteed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

184 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Great service, product quality and rapid response to questions. Easy to do business with this company in my experience. The “Joy” is superb!

11 November 2023
Rated 5 out of 5 stars

very satisfied

The build is top quality and the plane is very light. The packing is very well thought out with a wooden crate that is very strong and protective of the content yet not very big or heavy. The team was very communicative and helpful before ordering and during the wait for the fabrication to be complete.

29 September 2023
FlightPoint logo

Reply from FlightPoint

Thanks, Phillipe!

Appreciate your detailed feedback!

Gene
Founder at FlightPoint

Rated 4 out of 5 stars

The product itself is amazing. The production was far too long.

The product itself is amazing.
Delivery is pretty fast - 2½ weeks to Georgia (EU).
The production was far too long. With the promised "usually ships within 6 weeks", it went from August 23 to December 4 - more than 14 weeks.

23 August 2023
FlightPoint logo

Reply from FlightPoint

Hi Klim,

Thanks for sharing your experience.

And sorry for your order taking so long, we do what's possible to shorten the lead time, but sometimes delays to happen...

Gene
Founder at FlightPoint

Rated 5 out of 5 stars

Thanks Gene.

Thanks Gene.
Gene is responsible and honest. I recomended to everyone. You will not be dissapointed.

2 August 2023
FlightPoint logo

Reply from FlightPoint

Thanks, Edgar!

Will be happy to serve you again!

Gene
Founder at FlightPoint

Rated 5 out of 5 stars

very good all-rounder

I've only been gluing balsa sets for 45 years, so it's rookie opinion.
So far the best engineered and cut. It can fly in any conditions. Just add half a brick of ballast.
Idiot-proof.

24 June 2023
FlightPoint logo

Reply from FlightPoint

Thanks, Tom, appreciate your feedback. I hope it will keep being great fun!

Gene
Founder at FlightPoint

Rated 5 out of 5 stars

First order from FlightPoint

The order and delivery of the glider kit went smoothly, as scheduled, and arrived at my door without issues, despite the challenges of the product originating from a conflict zone. The Maverick kit that arrived was complete with no missing parts or items ordered. Looking forward to the build this winter.

24 July 2023
FlightPoint logo

Reply from FlightPoint

Hi John,

Thanks, we do have some hard times in Ukraine, but keep serving you and other customers as well as possible.

Nevertheless, glad to hear that you are happy with your new kit and hope you will enjoy the build.

Gene
Founder at FlightPoint

Rated 5 out of 5 stars

Very high quality product

Very high quality product. Shipping was faster than I expected given the events in that part of the world.
I would suggest that every Joy sailplane would come with a spare wing joiner; they can be fragile.

6 July 2023
FlightPoint logo

Reply from FlightPoint

Thanks, Jay,

Hope you will have good hours in the flight before getting another spare joiner.

And btw, the factory has reinforced it already, so the new ones should be more robust.

Rated 5 out of 5 stars

Great customer service

Great customer service. Order was prepared quickly and Gene kept us updated on the shipping process.

2 July 2023
FlightPoint logo

Reply from FlightPoint

Thanks for your review, Tom.

Appreciate your input and will be happy to serve you again.

Rated 5 out of 5 stars

Maverick

Hi Gene,

Great model, came quickly, was well packaged, was easy to assemble with online instructions and had many thoughtful design features that i was impressed with.

As my first full house model i crashed it almost immediately but thankfully it proved quite survivable. It wasn't 100% clear which circles indicated the CG but my major crash happened after i had resolved the CG.

the main issue i had after the crash was that i had broken the plywood motor mount. i have replaced it with a 3d printed nose which allows the motor to move a little backwards so that the force is transferred through spinner to fuselage. i am sure this wouldnt be an issue for someone with some more plane flying experience than me!

i also put ardupilot on it as i wanted to try the autonomous features. i had a hard time finding a flight controller that would fit in the narrow fuselage below the wing, perhaps this is something to consider if you think more people might want to do this.

Anyway im very happy with it and i am already thinking i need a new building project!

Alex

13 June 2023
FlightPoint logo

Reply from FlightPoint

Hi Alex,

Thanks for the detailed feedback!

We do consider some Ardupilot specific designs so please, stay tuned ;)

Gene
Founder at FlightPoint

Rated 5 out of 5 stars

I decided to purchase a Maverick to…

I decided to purchase a Maverick to build this coming winter in Montana. I found it very easy to place my order and felt completely confortable with my payment process. My Maverick kit arrived quickly and in great shape. The USPS did everything they could to smash my kit but Flightpoint did a great job at packaging my kit and it showed. I am very happy with my Flightpoint purchase and will be back soon for another winter project.

26 May 2023
FlightPoint logo

Reply from FlightPoint

Thanks for an honest feedback, John.

Will be happy to serve you again ;)

Gene
Founder at FligthPoint

Rated 5 out of 5 stars

The response Gene gave great response back back to me was…

The response Gene gave back to me was unbelievable compared to the other RC carbon sailplanes sales companies
He gave me information on setting up the joy sailplane that worked out fine
I fly RC sailplane for my living and I love any information I receive from the manufacturer it’s almost unheard of
Thanks Gene for everything
From Greg Prindle

18 May 2023
FlightPoint logo

Reply from FlightPoint

Thanks, Greg!

Happy to help!

Gene
Founder at FlightPoint

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