FlexReserv Reviews 

We both got sick and we had to cancel our dinner reservation. The restaurant charged us $25 each for canceling too late, so we were out $50. I snapped a picture of the charge on my credit card and sent it to FlexReserve. They refunded the full $50. So easy!

My friends and I play pickleball every couple of weeks. In NYC, the courts are always packed and they for sure charge you if you miss your court time. 3 of the 4 of us cancelled last minute and since my card is on file I get charged the $50, which is annoying but whatever. My friends know we’ll split it when this happens. I signed up not long ago but thought I would be using it for restaurants. I hadn’t used it this month so it was perfect. It was actually the first time I used it and the claims process was super easy. I started a claim once I saw the charge on my card. I didn’t really get how to do it but they were super responsive and helpful. It was easier than I thought. I emailed them a screenshot of the charge from my Chase statement. It was kind of annoying that I had to provide the pickleball booking email too but makes sense in the end. They got back to me the next day and reimbursed me fast. It was a good experience considering I got my money back.

Missed another nail salon appointment and they charged me a no-show fee… again! This time I used FlexReserv and got my money back. It couldn’t have been easier. Really fast communications.

I booked a foursome but two of my buddies couldn't make it and I got stuck with a $100 no-show fee. I sent the receipt to FlexReserve and they refunded the full $100. Couldn't have been easier. Definitely worth the $9.95 a month!

My husband and I couldn’t make our dinner reservation because of a babysitter falling through. We got charged for the late cancel, which wasn’t cheap considering we didn’t even get to eat. Even though we rescheduled we still got charged. It was the thing that always happens now but I hadn’t personally had to pay one yet. I started the claims process with Flexreserv right away and they got back to me quickly. I was surprised actually. I just emailed them a screenshot of the deposit charge and they reimbursed me for the whole thing. Felt like a win win. Definitely would recommend.

I had a reservation at a nice restaurant for my family that usually books up a few weeks out. Leading up to the day I felt like I was getting sick but decided to wait it out in the hopes that I’d be fine because I was really looking forward to it! On the day of, I realized I was too sick to go, but it was too late to cancel without a fee. The FlexReserv team was really helpful when I emailed them asking to help with the cancellation fee. Thankfully they understood that stuff happens and you can’t always plan for it. I got the cancellation fee back and was able to rebook the reservation a few weeks later!

I had to cancel a pickleball court reservation last minute and ended up getting charged a cancellation fee. I honestly can't believe it worked, but FlexReserv actually reimbursed me my $50. The process took a little longer than I expected, but customer service was super helpful and answered all my questions. Really glad I signed up and will definitely keep using it!

FlexReserve Came Through When DoorDash Wouldn't!

I ordered three dinners through DoorDash, but only two showed up. When I contacted DoorDash, they told me to call the restaurant. The restaurant then told me to contact DoorDash. What a runaround! Neither would take responsibility or refund my $37. I finally submitted my receipt to FlexReserve, where I pay just $9.95 a month, and had my money back in a couple of days. No hassle, no back and forth. I was really impressed! I love knowing that FlexReserve covers these kinds of everyday things that can go wrong.

Had to cancel my tee time last minute. The claims process was good. Maybe a little weird with the emailing but everything worked great. They responded fast and I got reimbursed for the whole thing.

Missed my spin class due to an injury. Forgot to cancel so thought I would have to eat the cancel fee. Happen to remember my FlexReserv membership and tried it out. Got my money back in a week.

Ordered Indian food and it didn't come with my rice which I paid for. Uber Eats wouldn’t refund me for some reason. They usually would in the past. I was furious. I didn’t think Flex Reserv would actually work but they reimbursed me. The claims process was pretty easy too.

We had a tee time booked but due to a flight delay couldn’t make the reservation anymore. Can't believe this worked for reimbursing the whole foursome!

I missed my third barber appointment this calendar year and so I got charged a mandatory $60 fee (it was either that or I wasn't allowed to come back). I don't blame the barber for charging me, but the silver lining was I got my $60 back from FlexReserv. Worked exactly like I needed it to.

They got my $40 cancellation fee back! Definitely worth the $10.
My sister was in town, so I made reservations at my favorite restaurant. Then we had too much fun at happy hour and decided to just go home… oops! After I was charged the late cancel fee, I reached out to FlexReserv and they reimbursed me! Super easy to submit with them and I got my money back the same week.