Flexhoofboots Reviews 

2
•
TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

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(2)

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Rated 1 out of 5 stars

Avoid Flexboots!

Worked with Flexboots - staff are rude and uncaring. They do not honour their warranty and replies are long awaited. Only interested in money and fame, not helping horses. We recalled their products and removed them from our inventory when we learned they were breaking. An investigation needs to be made into their suitability, and safety as I don't think they are fit for purpose for horses. They are only suitable for small ponies and minis in my opinion based on the experiences of my clients.

5 June 2023
Unprompted review
Rated 1 out of 5 stars

FAULTY PRODUCT simply not fit for purpose

Faulty product simply not fit for purpose . Appalling after sales service .
i had these professionally fitted to transition my horse to barefoot . Initially they were a good fit & my Mare was comfortable .However i used them in Hand 7 times & actually rode in them on only 3 occasions , when a hole appeared between the upper & sole on the outside of the boot . I immediately contacted the supplier , they in turn contacted FLEX direct ,however Flex declined to deal with the supplier & insisted that i dealt with them direct . I believe this was due to my supplier having their own problems with Flex & their customer service & the fact that they no longer stock their product .
Cut a very long story short after having to supply photos of my horse & each foot from every angle with & without boots . They declined my claim saying the product was not faulty that it was external factors . Yet This boot was only ever worn on the off hind & the hole was on the outside . So can not possibly come into contact with external factors & if you look closely at the area you can actually see how the material is degraded .

29 June 2023
Unprompted review

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