Do not buy from this company - but here is a solution if you already have
Exactly as other reviewers have said this company is not ethical. The product I received was nothing like the one pictured. Customer service told me that even though the page displaying the item said 'hassle free returns' their returns policy didn't apply to sale items. So their website is highly misleading. When I evidenced that they were legally obliged to offer a refund for items bought online whether in a sale or not, they offered me an extremely hassle-full return including expensive postage to China and complex tracking. However when I emailed to say that I would be querying the transaction through my bank on the grounds that the product was not as displayed, they emailed within 5 mins to offer me a full refund without postage to China. Conclusion - don't buy from this site. But if you already have and you feel that the product you have received isn't as it was represented online then email to say that you will be querying the transaction through your bank - that should do the trick!







