fleks Reviews 

We had a car from them for 2 months before they went bankrupt. We were supposed to continue the contract but found out that the service and repair agreement was terminated by mobile Ensjø due to the bankruptcy. I spoke to fleks and they said we can return the car and we will be given our advance payment back but it may take a min due to the bankruptcy proceedings. That seemed fine but after a few weeks we called then up and they gave us a number to the law firm tasked with handling the bankruptcy, we emailed them and they said since we took the car before the bankruptcy announcement we should get our money back. Today we received a letter stating that the money can be considered lost. This is fraudulent as they should never have taken advance payments if they knew they were about to go bankrupt or even worse, tell us we can return the car for a full refund of the remaining Advance payment. We feel totally robbed. If anyone else has been through this maybe we can pool together for a lawyer.

I leased a car for one month. From the start there was trouble. The app didn’t work and I got a key. Then when I was stuck at a cabin, the key they gave me was out of battery and I had such a hassle with getting things in order. Then I was told to switch car. So I did and just turned in the one I had and got a new one. Since I didn’t go through the “delivery” program, I didn’t take any pictures when turning in the car. Now I got a claim for a huge scratch one of the doors and on one of the rims. The bill is 5000kr for something I truly did not cause.

The car that was supposed to have a range of 200km, has more like 100. It’s pretty much useless.

This app still doesn’t work, I don’t know the mileage I’ve used and this whole experience, that was supposed to give me flexibility, has been truly terrible and very expensive. When I used the chat for the issues, it took several days before they answered. I will not do this again. Ever.

WARNING! You can get tricked!
It's a tragedy - we used Fleks for over a year, changing cars (3 times actually) when we wanted to, never getting any extra charges and very happy! Then we decided to stop our subscription and BAM, a bill for over 30 000 in damages for 1 car?! We are talking small scratches on the outside that we never saw. Very sneaky claims here. It doesnt make sense that scratches cost this much and that all is from us. We feel totally caught off guard!

The company is doing so badly and maybe this is what they are doing now to grab what they can?! Awful and tragic. Seeing all the other reviews about similar things makes me skeptical about their claims. Now we have to talk with lawyers and insurance because we feel totally caught in a trap. Help! 😣 Stay away from Fleks!

I've used Fleks for 7 months now and I have had several occasions where I needed help from customer service, but they have not been helpful. Expect to put in the work yourself if you need things sorted out.
They also manipulate the car through software so that certain functions are not available, like disabling the parking sensors that are already fitted on the car, disabling certain menu items so you can't connect the car to official Fiat apps, etc.
Be wary with this company - all seems great until you need something and then they leave you hanging. They respond to reviews with "did you contact us, because this is not up to standard", and the answer is, of course I have contacted you through several methods but the result is just the same. Smooth talks, big budget on marketing and scamming people in the meantime. I used to rate them with three stars, but the stars have gone down with each interaction.

Good Experience
Application works smooth
Simplicity of the whole process makes it a really good experience

Update (July 2): technical team fixed the issue and I was able to book. Picking up in 2 days.

Hi, tried to book 3x.. authentication was successful but all 3 bookings went back to the ordering page and I am not even sure the transaction went through.

I called after 2 bookings and they said it did not went through. Tried the 3rd and still the same.

I have had the best customer experience with Fleks. They're readily available to answer your questions and create solutions to meet your car needs. The rates are affordable and you get the chance to always drive a brand new car every other month if you wish... I highly recommend..

Not clear terms on mileage roll over. I bought additional km worth 399nok which is 500km. So each month its adding upto 1500km. First 2 months the roll over was fine but 3rd month they are only giving residual of 2nd month. I paid for the mileage to be 3000km in 2nd month and 4500km in 3rd. But they are only giving me limited to only less the 4000km. In this way i will be paying more and using less. I expected after 4months it should be 6000km in total (1500×4) so that is about 1600nok extra. But i will be limited to only 5000km. Not good service if i had option which i am looking i will cancel this service

Great contactless processing of the car pick-up, clean car, 100% charged, fair rental rate, nothing to complain about.

For people who are new in Norway and to the subscription system it would be good if you had someone on the ground to explain a few things about the car and answer some queries. A face to face meeting with a representative goes a long way to build a relationship even if its the old way to do things.

Still no English version of the app
The new layout is confusing- liked the old one better

I have subscribed to the long-range, electric piece of freedom named Opel Amperage-E since April and it’s done wonders to quality of life in corona times.

It’s great not having to commit to a three year leasing when not knowing what your transportation needs are in the coming years + being able to unsubscribe if going abroad, fearing for your job, etc.

In addition I get great service, a new car and barely noticeable parking and toll fees (due to the electric car benefits in Norway).

I highly recommend this to anyone going on holidays or in need of a car in their everyday lives.

Hasselfree service, great product. Cars are clean and almost new. Maybe 1200km be better.

Easy to order and excellent delivery of car at home address.

Don’t accept the car if they haven’t cleaned it properly. Most likely they haven’t checked the car thoroghly either and risk paying for someone elses damages. Like I did.

The price increased between me seeing the car and when I hired the car.

Thumbs up! Great service

Great and flexible leasing service! Have had a car for a couple of months now after ordering it from the app. The car was delivered brand new and my contract with the customer support has been fast and friendly. Everything is taken care of, like changing of winter tires and toll expenses. Recommended!