Fleeteye Reviews 

36
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Joe was a pleasure to deal with. He is very professional and had fully explained all the steps in the process of using the tracking device, exploring the different options and how to install it. His p... See more

Rated 5 out of 5 stars

Our Municipality has received great service from Fleeteye over the years. They follow up with their clients very well and their product has proven to be very useful for our winter fleet and we are con... See more

Rated 1 out of 5 stars

In summation, The device on the scissor lift did not work. The tech returned to make adjustments and shorted out some wires. After spending the $2200 with the lift service to try to restore the f... See more

Company replied

Rated 5 out of 5 stars

Excellent product and great customer service. Fleeteye tracking allows our company to see where our delivery vechiles are at all times, giving us the ability to up date our customer's deliveries in... See more

Company replied

Company details

Written by the company

Fleeteye brings user friendly web based vehicle tracking to your desktop or mobile. Without the complexity associated with traditional providers!


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4.2

Great

TrustScore 4 out of 5

36 reviews

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4.2

All reviews

(36)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

From the initial phone call John…

From the initial phone call John Cardella proved to us what customer service was all about. Our contract was up with our previous service provider which lacked customer service and our main reason for leaving. John from the get go reassured me that we would be in good hands. Thank you John and to all the staff at Fleet Eye!

Sal Fazio

19 September 2022
Unprompted review
Fleeteye logo

Reply from Fleeteye

Thank you, Sal, for the glowing review. It is our sincere pleasure to hear we are doing what it takes to keep our customers happy.

Rated 5 out of 5 stars

Glad we switched!!

We switched from Ram to Fleeteye and are we ever happy we did! The transition was painless and we are now paying HALF of what we were paying with Ram! The website is easy to move around in and training is offered for free.

23 August 2022
Unprompted review
Fleeteye logo

Reply from Fleeteye

Thank you for your great review! We are dedicated to giving all of our customers great customer service!

Rated 5 out of 5 stars

Fleet eye has provided a great GPS…

Fleet eye has provided a great GPS service for our fleet and their customer service is fantastic

15 August 2022
Unprompted review
Fleeteye logo

Reply from Fleeteye

Hi Kevin, Thank you for your review, and more importantly, for being our loyal customer. We value you and your business.

Rated 1 out of 5 stars

Trying to gaslight new customers

I received an email from them the other day that read:

"Nice talking with you last week and as promised, I am pleased t send you information on our GPS Tracking system as follows: Fleeteye Incorporated is a Canadian, full service provider of our own unique GPS tracking solution, for businesses across Canada. We are based in Oakville, Ontario. We offer a proprietary hardware and software business management solution for both vehicles and heavy equipment. Many of our current customers are family run companies that use our services to provide better safety, lower operating costs, and increase efficiency in how they operate."

We don't appreciate you trying to gaslight us. We've never spoken to you, we didn't ask for information, and we certainly wouldn't want to sign up if you're lying to us right out of the gate.

9 August 2022
Unprompted review
Fleeteye logo

Reply from Fleeteye

Hi Hugh, I’m Nick - one of the directors at Fleeteye. I wanted to reach out personally to investigate your complaint. The sending of unsolicited email is not something we have ever carried out, hence, I would like to investigate this matter further. If it's not too much trouble could you please contact me via nickp@fleeteye.ca and if possible forward me the correspondence you received so that I can look into this and prevent it from happening again. Regards.

Rated 5 out of 5 stars

Excellent Fleet Tracking Solution

I have used Fleeteye to track my fleet of 8 vehicles for 5 years running. During this time, they had 100% uptime, the customer service was always prompt and courteous and their install/refit techs were only a phone call away. I used it primarily to liability purposes during snow plowing operations and to keep my employees honest. Highly recommend.

13 April 2022
Unprompted review
Fleeteye logo

Reply from Fleeteye

Thank you so much for this review! We continue to provide our best, both in service and in a tracking platform companies use in their daily operations.

Rated 5 out of 5 stars

Fleeteye is the Best

Fleeteye is an amazing company to work with. Not only are the GPS tracking consistent and easy to navigate, it also keeps clean records that are just as easy to read. Being able to monitor our fleet in all locations has been a tremendous help. I would recommend them to everyone in need to these services.

6 April 2022
Unprompted review
Fleeteye logo

Reply from Fleeteye

Thank you very much, Willa!

Rated 5 out of 5 stars

Great service!

25 February 2022
Unprompted review
Fleeteye logo

Reply from Fleeteye

Thank you, Sam, for your positive comment! We hope you share your enthusiasm about Fleeteye with others who may find our services helpful!

Rated 1 out of 5 stars

Financial disaster

In summation,
The device on the scissor lift did not work. The tech returned to make adjustments and shorted out some wires. After spending the $2200 with the lift service to try to restore the functionality of the lift, we ended up scraping it (the lift). Probably cost us more than $5000 out of pocket in the end.
F450 truck has some mechanical issues and hasn’t been on the road for more than 2.5 years.
Sierra 1500 – we removed the device because it was causing a multitude of electrical issues.
Over all customer satisfaction – ZERO
What happens when good intentions turn south. . . and no customer follow up?

18 January 2022
Unprompted review
Fleeteye logo

Reply from Fleeteye

We are very sorry to hear this Brian we weren't aware of these matters.

Fleeteye provides full warranty for all clients on all devices installed so if these issues had been reported in via our intercom channel, email or phone we would've sent another tech out to your site to remedy any problems.

This is dissapointing feedback and not something we are used to hearing from customers. I apologise once again..rest assured we will look into this matter to prevent anything like this from happening again.

Rated 5 out of 5 stars

Hi, I am a fleet Owner, Fleeteye GPS has Amazing Service, Professional Team. I highly Recommend It, always on time when I need anything to change or adding devices. The GPS Network is Accurate…. I ca

Hi, I am a fleet Owner,
Fleeteye GPS has Amazing Service, Professional Team. I highly Recommend It, always on time when I need anything to change or adding devices. The GPS Network is Accurate…. I can’t ask for more. Thank you Fleeteye.

5 November 2021
Unprompted review
Fleeteye logo

Reply from Fleeteye

Hi Hivi, thank you for reviewing us. It's great to hear our system is working for you. If you need any help please feel free to get in touch with our team. Thanks again.

Rated 5 out of 5 stars

Fleet eye reached out to tell us about…

Fleet eye reached out to tell us about their product. Have had them installed for a few weeks now and find it is very easy to track our fleet, mileage and speeding. It also helps to know if anyone is using the vehicle outside of business hours unauthorized.

11 August 2021
Unprompted review
Fleeteye logo

Reply from Fleeteye

Hi Teresa, thank you for taking the time to review us. It's great to hear our system is working for you so far. If you need any help please feel free to get in touch with our team. Thanks again.

Rated 5 out of 5 stars

Fleeteye has always been very helpful…

Fleeteye has always been very helpful in adding new units to our vehicles and helping along with any service issues.

27 May 2021
Unprompted review
Fleeteye logo

Reply from Fleeteye

Thank you Steven for taking the time to review us. Great to hear that we are being helpful and assisting our customers in the best way possible. If you need any help going forward please get in touch.

Rated 4 out of 5 stars

I am a customer of FleetEye tracking…

I am a customer of FleetEye tracking system.
This system is ideal for any company looking to track vehicles, get information, save money on transportation cost.
Great job
FleetEye
Mark Lesperance
Lesperance Removals And Services Inc.

28 January 2020
Unprompted review
Fleeteye logo

Reply from Fleeteye

Hi Mark, thank you for taking the time to leave your feedback, we shall pass on your kind comments to the rest of the team.

Rated 5 out of 5 stars

After having difficulty...

After having difficulty loading my Points of Interest I sent my problem to Gary at Fleeteye. Gary and his crew took care of it for me with no questions asked. Thank you and I look forward to continued service.

26 July 2019
Unprompted review
Fleeteye logo

Reply from Fleeteye

Hi Mark, thank you for your feedback. It's good to hear that our team managed to help you with your issue. If you need any more help please feel free to ask.

Rated 5 out of 5 stars

Excellent Product

Excellent product and great customer service. Fleeteye tracking allows our company to see where our delivery vechiles are at all times, giving us the ability to up date our customer's deliveries in real time. Being able to see exsactly where are drivers are at anytime gives us the ability to direct and reroute our divers from the office saving us lots of time and money. Also excellent customer service John returned our call promptly and was a great help. I would highly recommend fleet eye to any business owner who really wants to know what is happening in their company.

Ben Centreline Tire

16 July 2019
Unprompted review
Fleeteye logo

Reply from Fleeteye

Hi Ben, thank you for taking the time you write should a positive review. There is nothing better than hearing kind words about our company. I will pass your feedback onto John and the rest of the team.

Rated 4 out of 5 stars

Fleet Eye GPS systems are fantastic!

Fleet Eye GPS systems are fantastic!! The installation is super simple, and the whereabouts of our techs is simple to track and pull reports for. The staff are fantastic and very helpful. Any concerns we had were addressed immediately and taken care of.

8 May 2019
Unprompted review
Fleeteye logo

Reply from Fleeteye

Thank you for such a positive review. It's pleasing to hear that you are happy with our service and system. I will pass on your feedback to the rest of the team. Thanks again.

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