Flat Beds Reviews 1,508

Fantastic service. They turned around our request within 24 hours. We were pleased with options provided and price for our chosen flights.

Very helpful providing all required info to make our choices. Fantastic assistance booking arline travel as well including 3 night stopover in Istanbul which was unexpected

Great service- Hannah most helpful as always

Hannah is very professional and friendly and promptly responds to our questions. We have now made x5 air fare bookings through Flat Beds with x2 to come - that is a fair recommendation!

Comprehensive and rapid communication with Jodie made a slightly complex trip simple and very economical. Thank you!

Our 1st international holiday experience came after a recommendation from a well travelled couple we know, told us about Flatbeds.
We felt like we'd stumbled on a travel secret.
The prices, service and follow-up has been terrific.

Last year they planned a 5 week European trip. This year 2025 Flatbeds has arranged and booked 6 weeks; Puket, Finland, Greece and Hong Kong; Air - Trian - Ferry - Cruises x 2.
Japan 2027 coming up!

Keeped us informed in a timely manner

Madeleine is a superstar. Incredibly responsive, always seeking out value for money opportunities. Highly recommend. Will never go back to a traditional travel agent again.

Super quick responses and great knowledge about the area we were inquiring about

Responsive staff, very helpful travel ideas for land and cruise holidays. Booking airfares to match travel requirements is very well dome. This includes good options for flight times, airlines and greta pricing.

Madeleine at Flat Beds was incredibly helpful. She found us a great deal and nothing was too much trouble. She answered all my many questions immediately and put my mind at rest when I wasn’t sure about something. Our trip is still a long way off. But everything is booked for us and she selected great seats on each flight. I would highly recommend booking through Flat beds

An exceptionally professional and knowledgeable travel agent. Flatbeds They provided expert advice on European routing, flight options and timing, and managed a complex itinerary with ease. Responsive, transparent and excellent value — we’ll absolutely use them again for future Europe travel.

Exceptional Customer Service

No fuss, no pushing, just great prices with alternatives if the first option didn't suit.

Madeleine answered our questions promptly,and made great suggestions.A joy to work with.

Flat Beds were quick to respond to my request and came up with a competitive solution. I recommended them to a friend who had an equally good experience.

I happily conduct my own research online for fares but Flatbeds found options I would never have found. Combine that with Jim’s great friendly manner and willingness to go the extra mile sets Flatbeds apart.
Definitely recommended!

The service from Alex was sensational and the whole process was seamless. The 24 hour SLA was always upheld and I will definitely use Flatbeds again for all ongoing j class travel.