Book a Party Reviews 543

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Our class was fantastic from the minute we entered the room! Our bar tender Lucas was excellent - his knowledge was great and he entertained us all evening and kept us really engaged! Fantastic class... See more

Company replied

Rated 5 out of 5 stars

Hilarious! Booked Dickorate in Bournemouth for a hen party, we were looking for something alcohol free and relaxing to do before going out out. This was perfect, so much fun, made for really funny pic... See more

Company replied

Rated 1 out of 5 stars

I recently booked with fizzbox ( book a party) When arriving to the activity the company were not made aware of the booking at all and had no confirmed. Therefore, when arriving there was no work... See more

Rated 5 out of 5 stars

Fizzbox were very competitively priced and the process of booking and paying for the event was very easy. The event itself (cocktail masterclass with buffet lunch) was amazing - the venue and host... See more

Company replied

Company details

  1. Online Marketplace

Written by the company

We're the ultimate party booking platform, connecting customers with thousands of great value, top quality venues, activities and experiences. Celebrate any and every special occasion, with the people that matter to you.


Contact info

3.7

Average

TrustScore 3.5 out of 5

543 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Birthday celebrations

Kareem made the cocktail session a lovely experience. A group of Six ladies celebrating two special birthdays. Lots of laughs and creating individual cocktails. . Would definitely recommend this experience and will do this again

12 August 2024
Unprompted review
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Reply from Book a Party

Thank you for your wonderful feedback, Irene!

We hope to see you on Fizzbox again soon.

Best wishes,
The Fizzbox Team

Rated 4 out of 5 stars

Customer service

Good customer service

27 July 2024
Unprompted review
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Reply from Book a Party

Hi Susan,

Thank you for taking the time to share your review with us.

Kind regards,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Super troopers

Rhys and James were fantastic hosts the event was very entertaining nothing was too much trouble for them and we all had a fantastic evening and I highly recommend the cocktail masterclass.

19 July 2024
Unprompted review
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Reply from Book a Party

Hey Debbie,

Thank you so much for taking the time to leave us a review!

We're so pleased to hear you had a great time.

Best wishes,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Easy booking to make

The booking was really easy to do and response was always prompt

29 June 2024
Unprompted review
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Reply from Book a Party

Hey Joanne,

Thank you so much for taking the time to leave us a wonderful review!

Best wishes,
Danielle & The Fizzbox Team

Rated 1 out of 5 stars

Unacceptable and unresponsive after a wasted night.

this is the review i have left on fizz box and the message i sent and have not heard anything from the company which is completely unacceptable as we have spent £350 and got NOTHING we paid for. we booked for a cocktail making class plus use of the ball pit at ball park liverpool. the hen do was on the 1st of june (almost 2 months ago) and i have heard absolutely nothing back from the company despite contacting them several times.

we showed up to our cocktail making class that had already been moved an hour as we were double booked. we couldn’t go in the ball pit as there was glass and blood in the pit due to someone smashing a glass. staff should’ve been there to stop people taking their glasses in. no one seemed to clean or try to fix the situation so it was shut for the entire 2 and a half hours we were there. after 10 minutes of our booked time we still had no word of when the class would start, we could see the other group still doing their class, when we asked when we could start they said it would be soon. another 15 minutes later the other group was still doing their class so we asked again and the woman said we could start now- but we would be 25 minutes late to our dinner reservation, or re book for another day- but we were out for a hen do so this wasn’t an option. they said that we could make up our money in drinks so we ordered a bunch of cocktails which were supposed to come out in big jugs to make up for the amount of money lost. after 4 drinks they ran out of jugs so brought them over in little glasses. as well as this some people’s drinks didn’t come until we were leaving (an hour later) and they ran out of some booze in some of our cocktails. there was clearly not enough staff working as at one point a table collapsed on another group of people who had to clean up the mess themselves and we had drinks spilled on us from the table. overall we were very disappointed with the night as it’s a one off occasion to celebrate a hen night and it was ruined as all the activities we had booked we couldn’t do. we didn’t want the night to be sat around drinking and that’s all we ended up doing, with not even the drinks we had planned. i would like a reimbursement as this was not what we booked and completely unacceptable

1 June 2024
Unprompted review
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Reply from Book a Party

Hi Kate,

Thank you for sharing your concerns with us. We value all customer feedback as it helps us improve our marketplace.

I'm very sorry to hear about your disappointment with one of our experience providers. Your review and email on July 13th were the first time we were made aware of your dissatisfaction.

As a marketplace, Fizzbox connects customers directly with experience providers. We do not provide the experiences or arrange itineraries; this responsibility lies with the experience provider.

After reading your email on Monday, I contacted the experience provider immediately and requested an urgent response. I see they have now replied to your feedback.

We take all feedback seriously and aim to offer amazing activities run by exceptional providers. We apologise that this was not your experience and will consider your feedback in evaluating the provider's place on our marketplace.

Kind regards,
The Fizzbox Team

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. Myself, the bride and 7 other hens had the most incredible time on the Prosecco bikes. Mo was AMAZING! Cannot recommend enough to anyone who’s wanting a super fun weekend in Brighton!

15 June 2024
Unprompted review
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Reply from Book a Party

Hey Amy,

Thank you so much for your lovely feedback! We're so pleased to hear you had a great time on the Prosecco bike!

We hope to see you on our marketplace again in the near future.

Best wishes,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Cocktail masterclass was fab…

Fizzbox was so easy to use and book what we wanted, and when I had to change the number of guests they were more than accommodating. The experience itself was so so good and our host was brilliant. Amazingly good value for money, entertaining and lots of fun. The whole hen party enjoyed themselves and would do it all again!

8 June 2024
Unprompted review
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Reply from Book a Party

Hey Hannah,

Thank you for taking the time to leave us a lovely review! I am pleased you found our website easy to use and that you had a great time on your Cocktail Masterclass.

Best wishes,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Well organised

Great venue, nice guys, both the organiser and the model, made everyone feel at ease. Would definitely recommend for a fun, creative activity

8 June 2024
Unprompted review
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Reply from Book a Party

Thank you so much for taking the time to leave us this wonderful feedback Nicola!

Have a great day :)

Best wishes,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Big shout out to the Fizzbox team who…

Big shout out to the Fizzbox team who went above and beyond to help us book a hen cocktail making day we would never forget. Thank you!

13 June 2024
Unprompted review
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Reply from Book a Party

Thank you so much for taking the time to leave Fizzbox a wonderful review!

Rated 5 out of 5 stars

Fantastic Abba Dance Class

Booked this Abba dance class for my daughter's hen party, we had an amazing time! Vosh our dance instructor was great and easy to get along with,and had such a laugh with him. We danced to Dancing queen and had a great routine. My daughter got a bottle of prosecco after too which was a nice tough.
I would highly recommend this as all my guests said this was the best bit.

8 June 2024
Unprompted review
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Reply from Book a Party

Hey Christine,

Thank you for taking the time to leave Fizzbox a wonderful review about your ABBA Dance class! We're so pleased to hear you had a great time.

Best wishes,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Amazing Fun

Great from the moment of organizing to the actual class. Suzie was great and we had a complete blast, would highly recommend

8 June 2024
Unprompted review
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Reply from Book a Party

Thank you so much for taking the time to leave us a wonderful review Katie!

Rated 5 out of 5 stars

Booked this for a hen do for 15

Booked this for a hen do for 15. The staff were amazing and the cocktails were so good!

Everyone had the best time!

Highly recommend

24 May 2024
Unprompted review
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Reply from Book a Party

Thank you so much for taking the time to leave us a lovely review, Natasha!

We hope to see you on Fizzbox again in the near future.

Best wishes,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Booked for my sisters hen

I booked a life drawing session for my sister’s hen with Fizzbox - they were very informative and helped with my queries. The studio they booked was a brilliant space, and the host was fabulous. The model was a great laugh to spend time with; he even sang along to titanic with the hen!

1 June 2024
Unprompted review
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Reply from Book a Party

Hey Jess,

Thank you so much for your lovely review!

We're so pleased to hear you had a great time at the Life Drawing experience you booked for your sisters Hen Party!

We hope to see you again on the marketplace soon.

Best wishes,
Danielle @ Fizzbox

Rated 5 out of 5 stars

Revolution cocktail making

Did a cocktail making class with Revolution in Liverpool through fizzbox and everything was well layed out and easy booking.

26 May 2024
Unprompted review
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Reply from Book a Party

Thanks for your lovely review about Revolution's Cocktail Class!

We hope to see you again on Fizzbox for your next event.

Best wishes,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Fizzbox - highly recommend…

Fizzbox were very competitively priced and the process of booking and paying for the event was very easy.

The event itself (cocktail masterclass with buffet lunch) was amazing - the venue and hosts score 100% and the brides were incredibly happy with it. There were 18 of us and it all went very smoothly and we didn’t stop laughing the whole way through.

25 May 2024
Unprompted review
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Reply from Book a Party

Hey Mrs Newsome,

Thank you so much for your very kind review!

We're so pleased to hear you found the booking process easy and that you had a great time on your cocktail masterclass booking.

Best wishes,
Danielle & The Fizzbox Team

Rated 5 out of 5 stars

Spice Girls Dance Class

We had a lot of fun and our instructor Blythe made it a great experience. Definitely would recommend it as a good activity for a Hen weekend.

18 May 2024
Unprompted review
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Reply from Book a Party

Thank you so much for taking the time to leave us a wonderful review!

Best wishes,
Daniele & The Fizzbox Team

Rated 5 out of 5 stars

Party bus

Easy to book. Great night, great fun had by all! This is my third time on the bus and I would definitely do it again! 😝

18 May 2024
Unprompted review
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Reply from Book a Party

Hey Claire,

We're so pleased you had a great time on the party bus!

Thanks so taking the time to leave Fizzbox a lovely review.

Best wishes,
Daniele & The Fizzbox Team

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