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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the affordable pricing and excellent value for money, often noting significant savings compared to previous providers. People appreciate the reliable service, easy-to-manage plans, and user-friendly experience, including features like data rollover and international travel add-ons. Many find the setup process straightforward and the overall service to be consistent and effective. However, some customers also noted significant dissatisfaction with the customer service, highlighting issues with online-only support, unhelpful agents, and a lack of direct communication channels. A few other people also felt that the service itself could be ambiguous or unreliable at times, leading to frustration and a desire to switch providers.

What people talk about most

Service

Users describe ambiguous interactions with service. Many customers praise the great and affordable cellphone... See more

Price

Customers had positive experiences with price, consistently finding the services affordable and competitive.... See more

Customer service

Customers consistently note negative experiences with customer service, often highlighting the lack of phone... See more

Website

Users describe ambiguous interactions with the website. While some customers report positive experiences,... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the ease of use,... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently praise the affordable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Affordable plans, improvement of cover territory. Easy to manage my plan and make modifications. It took me a couple of minutes to manage and change my actual cellphone plan. I changed for an 5G plan... See more

Rated 4 out of 5 stars

Everything is manageable for your account. You get nice bonuses on your plan and discount on usefull stuff.

Rated 4 out of 5 stars

The extremely easy to set up and get going.very knowledgeable and no hassle top ips


Company details

  1. Telecommunications Service Provider
  2. Internet Provider
  3. Internet Service Provider
  4. Mobile Network Operator
  5. Phone and Internet Service

Written by the company

Sign up for affordable cell phone plans and fast home internet with Quebec's newest internet and mobile service provider.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

990 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

They try to take my payment 4 days…

They try to take my payment 4 days before its due. Then bugs me fir a day or 2 befor I finally just go in and make my payment! Then it sits for 2 days and tells me it will be updated or up graded to my changes! But this is the kicker. Just because my paymentbnevervwent through 4 days early! They decide to mess with a chick and cut her service off 2 days early! Then I pay my bill everything works great for 15 mins and then bamb!!!! My services are down again after I left my house! Then comes back on at my house again! Boyfriend says im crazy and his phone works perfectly fine! Lol as always !! So whos messing with me?? Hackers?

23 April 2026
Unprompted review
Rated 4 out of 5 stars

I love how reliable my service is

I love how reliable my service is. I’ve never had problems in the regions that are well covered, and the user experience is very enjoyable. Plus we have little gifts once in a while that are soooooo appreciated. The only thing that prevents me from giving a five star is that, since I drive around a lot, I’ve notice that there are a lot of spots in the country we’re I do not have services for a few kilometres. It always gives me a little stress that if I need assistance with my car, I’ll have to walk quite a while to be able to call.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

I bought travel add add-on and it was…

I bought travel add add-on and it was great. once I arrived to mexico, and activated my phone, my phone connected directly and I had internet. it was soooo smooth. I used to buy e-Sim from different providers on the web, but I wont anymore! thanks a loooooooot Fizz! keep the good job!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

So far have had zero issues with the…

So far have had zero issues with the service no drops in calls or anything else. Even if I am streaming off the internet in a basement I have yet to have a signal drop off at all it has slowed down or buffered a couple of times but thayvis expected and nothing unusual.

23 April 2026
Unprompted review

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