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See what reviewers are saying

Rated 5 out of 5 stars

I’ve hired the Fixrunner team once and had a lengthy counseling from them on another occasion and both experiences were very productive and professional. They didn’t charge me for the consultation whi... See more

Rated 5 out of 5 stars

We run two businesses in the beauty/salon industry and Fixrunner is an essential part of our business. We recently updated one of our websites that hasn't been updated in years and they were great to... See more

Rated 5 out of 5 stars

As far as web support companies, I have "tried them all". When I've ended contracts with some of these other web support companies, I had been hacked, harassed and denied refunds while trying to reco... See more

Rated 5 out of 5 stars

For those without prior web design experience who are brave enough to tackle building a website from scratch, Fixrunner's services are a necessity. What could end up taking weeks of pulling your hair... See more

Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

FixRunner.com is a WordPress support service. We offer free e-learning,live help, custom development and affordable web maintenance for WP beginners &advance users.


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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Rated 5 out of 5 stars

Great Customer Service

We had a critical issue with the mobile portion of our website and our website designer was not available to make a fix. Searched the web for help and found FixRunner. I can attest that they are every bit as good as their many 5 star reviews say they are. Within a few hours of contacting Fixrunner they had the problem fixed and this even involved going back and forth a couple of times to get it just right. Sam and the technical team did a fantastic job. Would highly recommend to anybody needing help with their WordPress site.

20 September 2016
Unprompted review
Rated 5 out of 5 stars

Awesome Service!

I am so glad to find Fixrunner. I was having several issues with my website because everything, including the theme, plugins and latest version of Wordpress were not updated. They fixed the issues for me within 24 hours.

Sam and the Fixrunner Technical Team are Wordpress experts and know what they're doing. Very fast turnaround time. Seems like they work around the clock, all 7 days of the week.

Very happy to be working with FixRunner! Thank you so much Sam!

15 September 2016
Unprompted review
Rated 5 out of 5 stars

Most Helpful / Efficient Group of People !

I am so happy to work with Fixrunner. I was having multiple issues with my wordpress blog and the guys from fixrunner found me and offered me their help. Something that would take me days of manual work was fixed within 24 hours. Their team is super smart, efficient, and patient
(especially since I am not well versed with wordpress / coding) .Very satisfied with their help and strongly recommend them to you if you are slumped with the backed work of your website.

16 August 2016
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE!

These guys are very responsive to exactly what your needs are. Any person who is trying to maintain a WordPress page themselves should consider these guys as an extra support system. Thanks Sam!

15 August 2016
Unprompted review
Rated 5 out of 5 stars

My Hero Sam

representactive recognized my limited knowledge of my system. Sam got the job done and taught me how to manage changes to my system.

15 July 2016
Unprompted review
Rated 5 out of 5 stars

Great service, sincere and helpful

I had a small job done by this company and somehow part of it got written over in an update. 5 months later, they fixed it immediately with no charge. Not many businesses would do that and I am extremely grateful.

11 July 2016
Unprompted review
Rated 5 out of 5 stars

Wonderful Service - Very Fast Turn Around Time

Sam, and fixrunner helped me get my site back up and running after it had been shut down due to malware issues. I was able to get a hold of Sam and the team at Fixrunner immediately and they were able to get my site back up and running in a matter of hours. Fixrunner really helped me get out of a jam!

24 June 2016
Unprompted review
Rated 5 out of 5 stars

Dependable

For those without prior web design experience who are brave enough to tackle building a website from scratch, Fixrunner's services are a necessity. What could end up taking weeks of pulling your hair out trying to solve a problem, they can fix within minutes not only saving a lot of time and sanity, but also showing you how to resolve the problem should it happen again. We are a Christian Organization. We prayed for help and found Fixrunner. A MUST for any amateur designer.

22 June 2016
Unprompted review
Rated 5 out of 5 stars

Quick fix

I ran across a vital website error, and Sam solved it within a few hours of me explaining my problem. Thanks again!

22 June 2016
Unprompted review
Rated 5 out of 5 stars

I must say this is a genuine and a great company. 10 star rating for customer service!! Sam was amazing!!!

This morning, I had problems logging into my website and got this error message "Parse error: syntax error, unexpected ')........... I tried everything and could not see my site, Thought I lost it! But then I looked for WordPress help online and this was awesome, I found 'Fixrunner online, and am so glad I spoke with Sam Milo. He was so professional and so helpful He got my website back in less than 30 minutes. Totally worth the $49. Sam is highly knowledgeable and ready to help. This is the best customer service I've had in a long long time. Thanks to Sam Milo and to this great company!!! I highly recommend Fixrunner!!!

17 June 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Quick and efficient. A big relief to have found Fixrunner. It feels like having my own IT department !

16 June 2016
Unprompted review
Rated 5 out of 5 stars

Thank you Fixrunner

I was at the end of my patience, trying to set-up my site, listening to professional, paid people tell me how but never getting anything done. I asked Google to find me someone who could give me help working with Wordpress.Somehow, amidst all the possibilities listed, my guardian angel led me to select Fixrunner. Things started happening quick. They set-up my site like I wanted without any in between discussion or dollars spent to prove their worth. At the end of that process I accepted their offer for 6 months of premium service. They have responded quickly to my questions ever since with answers that i could apply to the problem at hand. I'm very grateful for Fixrunner. I can now write my blog without worrying about the maintenance of my site.

6 June 2016
Unprompted review
Rated 5 out of 5 stars

Great Team Great Work

I owe Sam and JK probably 10 reviews because that's how many times they've fixed our websites. The team is great to work with and they do not stop until you're happy!

Bottom line - HIRE THEM

23 May 2016
Unprompted review
Rated 5 out of 5 stars

How Do You Spell FANTASTIC

I needed WordPress help fast. I posted on the WordPress support forum and received an email from Fixrunner. What a pleasure to do business with Sam Milo and his developer. I spell fantastic "Fixrunner" What a great company, inexpensive and polite. Was involved in the fix and felt very comfortable and not for a minute worried about my sites security. I will continue to use Fixrunner on all my client's websites. Thank you so much and looking forward to a long productive relationship.
Jean Thomason
Goodyear, AZ

4 May 2016
Unprompted review
Rated 5 out of 5 stars

Very responsive Service

I had a teccie issue that I just couldn't resolve, however, I gave a description over email of the problem and Sam resolved the issue with minimal questions within a few hours. Way beyond my technical knowledge, but my website is now back up and running. A job well done and money well spent.

3 May 2016
Unprompted review

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