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fixez.com Reviews 150

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TrustScore 1.5 out of 5

1.5

Phone Repair Service
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Rated 1 out of 5 stars

Ordered a part.1 week later, emailed about order status, and they said they just cancelled my order? No reason, just cancelled it. Called and got a hold of no one. ZERO stars on customer support.

Rated 1 out of 5 stars

Awful customer service that doesn't answer questions. Bought 2 of the same screens a few months apart, both received broken. Would not give refund/replacement under any circumstances. Don't waste you... See more

Rated 1 out of 5 stars

Just bought a Pixel 3A screen there. The screen has less resolution than the OEM and becomes unresponsive after a couple minutes of prolonged usage. This is probably yet another drop-shipping compa... See more

Rated 2 out of 5 stars

Product arrived damaged. immediately sent photo of the damage before shipping out and was told to return it (you have to pay for return shipping btw, joy) few days go by and they acknowledge... See more

Company details

  1. Phone Repair Service
  2. Cell Phone Store
  3. Mobile Phone Repair Shop

Information provided by various external sources

Find brand new smartphone and tablet replacement screens and parts at affordable prices. DIY repair resources including tools, videos, and teardown guides.

Contact info

  • American Pacific Drive 1445, 89074, Henderson, United States

  • fixez.com

1.5

Bad

TrustScore 1.5 out of 5

150 reviews

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Rated 1 out of 5 stars

Selling chinese knock-offs at a premium

Just bought a Pixel 3A screen there.
The screen has less resolution than the OEM and becomes unresponsive after a couple minutes of prolonged usage.
This is probably yet another drop-shipping company selling chinese knock-offs at a premium.
Avoid.

24 September 2020
Unprompted review
Rated 1 out of 5 stars

Unhelpful customer service and a true scam company

I have been waiting over 30 days for my package from fixez and its ”still in transit”...

I have been in contact with their customer service a several times bow and their responds is like talking to a bot.. i asked for compensation/refund or if they could send a new product since the package must be lost but they keep giving me the finger...

Fixez are real scammers... over and out

22 September 2020
Unprompted review
Rated 1 out of 5 stars

Buyer Beware - Fixez Ships Defective Pa and Make Resolution With Customer Difficult

Purchased an $11 google pixel 4xl battery. The wire that connects the battery to the phone's internal board, simply snapped/broke upon install. The part is defective as this should not happen when handling carefully as I've done numerous times. I used to repair mobile phone's professionally. I sent a picture and Fixez response rather than just refund an $11 item or send out another, is to give me work, by filing out a shipping label and return form and to add insult to injury, ask me to pay to return their defective part, which will cost roughly half what I paid for it to begin with. This is a foolish procedure on Fixez part, I've done nothing incorrect and inconveniencing me further rather than just taking care of the problem is just ridiculous and seems to be a common issue if you read any reviews about Fixez online. Won't be buying anything from this company again.

15 September 2020
Unprompted review

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