Fix Auto UK - Fix Auto Wigan Reviews 

Good customer service, good repair, helpful staff, only down part that they didn’t look at the car just went off the photos sent

Friendly and responsive support throughout. High quality repairs. Highly recommend

Complete a repair on a Renault Megane ETech back in Sept 24.
Quality of communication was superb throughout. They were clear with the timescale and parts availability.
Quality of the repair was outstanding. Several months later and the repair is still identical to factory finish.
I would have no hesitation putting another vehicle through this garage. A very proffessional repair centre..

Fantastic Service! Efficient, caring, personalised and great quality of repairs!
My experience was exceptional with staff being on hand to assist, provide insight and ultimately resolve my electrical issue all within one visit.
Cannot recommend enough and will definitely use their services again.

Communications were excellent, Gareth Dearden was very professional, helpful and polite as were Paul & Driver Paul who collected and delivered my Car back to my home address.
The repair has been completed to a high standard and I am very satisfied.
Thank you

Excellent service from start to finish. The car has been repaired to an exceptional standard and looks brand new. From the car arriving with Fix Auto, the estimate and approval for repairs was all done within a few hours. A courtesy car was delivered quickly and efficiently. Our car was repaired much quicker than was expected. Couldn’t have been a better service, customer service staff and managers were excellent and patient explaining every step. I would definitely use again and highly recommend.

Excellent service from pick up to return. Kept up to date by telephone plus pick up and delivered back at the time expected. All staff helpful and courteous, excellent workmanship on repair and car looking like new.

The Standish branch repaired the bodywork and wheel on my car after another driver ran into my vehicle. I was contacted within 2 days of the accident and my car was collected for repair on day 3, which was impressive! I asked for an indication of the turnaround time and their estimation proved to be accurate which was also pleasing. I regularly received up dates on progress and all my questions about the repair were answered quickly, providing the detailed information I required. I found over the period that contact by phone was easy. When the car was returned I was delighted with the standard of work and the clean condition of the car, both outside and in. There was a minor issue, but as with all top companies, they addressed the item immediately and I felt the attitude in protecting their excellent reputation was paramount in the way they responded. I could not have been more pleased.

I visited the Standish workshops which were a number of impressive buildings. I could tell the company is highly organised with the resources and equipment to do a first class job. I spoke to and met approximately 6 employees during the repair and everyone seemed to care about the service they provide and their fit within the team. In these modern times this is a rarity which made my experience a good one.

I wish everybody at Standish much success and would highly recommend them.

I believe the following points which need attention maybe Group issues.
1. The e mail address on the web page is inoperable.
2. The communication form on the web page is also
unanswered! I asked about the lack of e mail
response and never got a reply!

C’mon sort it!

Work completed quicker than expected! Staff at all times were courteous, helpful, friendly and very reassuring. The job itself is as good as if not better than new. Cannot tell anything had ever happened. Vehicle returned promptly. Would definitely recommend, if you find yourself in the unfortunate circumstances that a repairer is required.

Customer service has been really good. I’ve been kept up to date on the repairs to my car and have been treated courteously at all times. I haven’t had to chase at all and my expectations have been very well managed and met. Happy to recommend.

Great service. I was kept up to date with the job progress and found the staff friendly and helpfull. I was very happy with the quality of the work

Amazing service from start to finish. Staff are down to earth and genuinely friendly most importantly they were extremely knowledgeable and helpful throughout the process of my repair. I would definitely recommend this company.

Fix Auto we're great from start to finish. Really helpful and informative. They kept me up to date throughout the process and completed my repair quicker than planned!

I wasn't happy with the amount of time I had to use their courtesy car. Then the first date that was due they didn't finish in time. Then eventually I had to leave work early the following day to get my car back.

Great service from start to finish. Had originally chosen a different repair company, but so glad I switched to FixAuto in Wigan. The process was extremely quick, kept me well informed and provided me with a courtesy car in the same place. They did a great job! Thank you!

Friendly Staff & excellent service & on time.

Prompt service who kept me up to date on progress of required work

Linda on reception was really helpful in organising pick up and delivery of car . First class service

Excellent, quick service :)