Fix Auto UK - Fix Auto Walsall Reviews 

spoke with a lovely lady Jaz, was polite and professional. explained the process clearly and thoroughly. car was in, out and repaired. great service.

I had my vehicle repaired after an accident.
The repair process was seamless and the communications team did an excellent job of keeping me updated - I really don't know what I would have done without their help and knowledge which, in essence, made the whole.process less painful.
Thank you Fix Auto for making my car look brand new again - it came back to me all shiny and new!

Fix Auto were the chosen specialist for my vehicle repair through Hastings car insurance. Jaz and his team were brilliant, good communication throughout and a high quality repair. My car returned looking as good as new! All staff were helpful. Really pleased with overall experience, would recommend!

I recently had my car repaired at fix auto Walsall , and I couldn’t be more impressed with the experience. From the moment I walked in, the staff was friendly, knowledgeable, and genuinely eager to help. They clearly explained the issues with my vehicle, provided a courtesy car, and completed the repairs on time without any surprises.

What stood out most was their attention to detail and commitment to customer satisfaction. The car now looks better than ever, and they even followed up a few days later to ensure everything was repaired to my satisfaction . It’s rare to find a garage that combines technical expertise with such outstanding service. Highly recommended!

All good, good communication and quick to get the job done

Brilliant service
Tells you everything and always keeping you upto date

Excellent service

Honestly could not recommend this place enough, a small hiccup with parts but honestly not their fault, very attentive and knowledgeable about what’s going on. I cannot thank Jaz enough for dealing with me and vehicle the whole process, honestly such a lovely lady and very caring within her job roll, very happy with my customer service, bare in mind my car has been there for almost over a month and I couldn’t be happier with how I was treated.

10/10 service from Jaz & team at Fix Auto. Sorted out the car just before the date it was Due for me to collect. Also kept me updated constantly about the car. Would highly recommend 👏🏼

Very good experience, the company is very friendly and car was nicely repaired.

Good experience with this company - had to speak to my insurance to get my excess waived so they could release my car. The lady on desk was very helpful with my children while I spoke to my insurance to get it sorted. Insurance’s confirmation of the waive was delayed so she arranged delivery of my car the next day for my convenience.

Many thanks!

I had a lady reverse into my parked car damaging my front bumper and headlight, my insurance gave here as my repairer, i took my car in on Mon 10th Feb 25 and was told i would be without it for 2 weeks, Fri 14th Feb 25, i was called to say my car was ready to be collected, due to me being at work and garage being closed on a weekend i couldnt collect until 17th Feb 25, i collected my car yesterday and wow my car is perfect, the repair is brilliant, its like new plus they gave my car a wash as well, the staff are really friendly, professional and courtious from my initial contact with the lady on reception who i dealt with to submit photos of damage caused to my car, to the guy who handed my car over to me, this company is fantastic i wont hesitate to recommend and use in the future

Brill from start to finish
Great quality of work also.

Easy booking vehicle in for repair. No hassle. Regular updates.
I can certainly recommend.

Had some repair done here on my car's bodywork, my car came back to me looking brand new. Staff are great, and good service.

Amazing members of staff, they do great work with a service to match, from my experience they are really reliable. Will recommend.

I had the unfortunate experience of dealing with this garage after they were appointed to fix damage on my brand-new car, just two weeks after driving it off the forecourt.

From start to finish, the service was a disaster:
1. Incomplete Work: The damage was not fixed, and the quality of their work was appalling.
2. Delays: They kept the car longer than expected, and when I was finally asked to collect it, I waited an additional 1 hour 30 minutes to get the car back.
3. Unprofessional Behavior: The staff were intimidating and dismissive. When I raised concerns, I was made out to be a liar, they told me the damage was already there when the car came in (which photos provided otherwise) the garage took no ownership of their mistakes.
4. Police Involvement: The situation escalated to such an extent that the police were called due to the intimidation I experienced.

But the worst part, They painted over a critical sensor, rendering it non-functional and making the car dangerous to drive. This kind of negligence is unacceptable. Now, another garage will have to fix the damage they caused, adding more stress and expense.

This entire experience has been incredibly stressful and has completely ruined my new car. I wouldn’t recommend this garage to anyone and strongly urge others to avoid them at all costs.

Jaz, Shabana, Sid and the rest of the team were nothing short of brilliant, professional establishment - they kept me up to date with progress and ensured all my requirements were not just met, but exceeded. I can confidentially say…I recommend using these guys, 5* service.

Very friendly staff and my car was repaired back to new. Jaz on reception was very helpful and great with communication through the process