Pick up of car was arranged quickly and I was kept updated with progress. The return process was also without any issues, again with good communication. I had a query following return of vehicle which... See more
Company replied
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See what reviewers are saying
Had our Range Rover repaired after whole front end damaged, fix auto did a brilliant job at repairing work is brilliant like brand new now. Communication was great from collection until finish T... See more
Company replied
Collection and delivery was excellent. Communication with office and delivery staff excellent too. Repairs look OK. Yet to drive car, but have been assured if there are any issues I can contact them.
Company replied
I would give FixAuto 5 Stars overall they were very friendly and helpful during the whole procedure and I was very impressed with the free damage report they did on both my car and their own courte... See more
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Company details
About Fix Auto UK - Fix Auto Sutton-in-Ashfield
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Hardwick Lane, NG17 5EJ, Sutton-in-Ashfield, Nottinghamshire, United Kingdom
- 01623 555512
4.7
Excellent
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Reply from Fix Auto Sutton in Ashfield
Thanks so much, Benjamin! We really appreciate your kind words and are glad to hear you’re happy with the job. It was a pleasure working with you — thanks again for your support!
Best regards,
Steve Cook, Managing Director
Fix Auto Sutton in Ashfield
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Reply from Fix Auto Sutton-in-Ashfield:
Thank you, Mr Datoo, for taking the time to leave us a 5-star review! We’re really pleased to hear you found the experience pleasant. Your feedback means a lot to the team here at Fix Auto Sutton-in-Ashfield. If you ever need our help again, we’ll be happy to assist.
Steve Cook MD
My car was repaired and returned in 2…
My car was repaired and returned in 2 weeks later all fixed and working. Very happy.
6 October 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Hi Diane,
Thank you so much for your 5-star review! We're delighted to hear that you’re happy with your repair and the quick turnaround. It’s great to know your car is back on the road and working perfectly.
Kind regards,
Stephen Cook MD
Fix Auto Sutton-in-Ashfield
I’m delighted with repair
Great service and fantastic team, Highly recommended Fix Auto
7 October 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Gezim Marku,
We appreciate your high recommendation and are so glad you had a great experience with our fantastic team and service!
Steve Cook MD
Fix Auto Sutton in Ashfield
Thoroughly recommend
Good communication throughout and the progress tracker was a nice touch. There could have been more text detail and maybe a picture or 2 at certain stages but this doesn't detract from an excellent service. They were also very helpful where the insurance company were very unprofessional and less than satisfactory.
29 September 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you Ian so much for your kind feedback and recommendation. We’re really pleased to hear that you found our communication and progress tracker helpful, and that our team could support you when things became difficult with your insurer. We also appreciate your suggestion about adding more detail and images during the process – that’s valuable feedback and something we’ll look into improving. We’re delighted you felt the overall service was excellent, and we truly appreciate you taking the time to share your experience. Kind Regards Steve Cook MD
A fabulous business and perfect repair.
A fabulous business and perfect repair work. Kept me informed the whole way. Friendly staff.
25 September 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Hi Bree,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you were happy with the repair work and that our team kept you updated throughout the process. We really appreciate your kind words about our staff — we’ll be sure to share your feedback with the whole team.
Thanks again for choosing Fix Auto Sutton-in-Ashfield. If you ever need us in the future, we’re always here to help!
Best regards,
Steve Cook MD & the Fix Auto Sutton-in-Ashfield Team
The car was in the workshop for a while…
The car was in the workshop for a while but I got regular updates. When the car was picked up the done was to an extremely high standard, cleaned and valeted as well
24 September 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Hi Christopher,
Thank you so much for your 5-star review. We’re really pleased to hear you were kept updated throughout the repair process and that you’re happy with the quality of the work carried out. It’s great to know the clean and valet added to your experience too. We truly appreciate your feedback and your recommendation.
Best regards,
Stephen Cook MD
Fix Auto Sutton-in-Ashfield
Amazing in every way
Robert, Peter and the reception team were all so friendly and helpful - interactions were quick, polite, and straight to the point! The work itself was top-class, you’d think the car was brand new!
19 September 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Sam,
Thank you so much for your amazing review! We're thrilled to hear that Robert, Peter, and our reception team made such a great impression. It's fantastic to know you found the service friendly, efficient, and top-class — just like your car now! 😊 We really appreciate your kind words and look forward to welcoming you back in the future.
Steve MD
Fix Auto Sutton in Ashfield
I would give this place zero stars if I…
I would give this place zero stars if I could. My car went in for repairs due to a collision. On the 8th day of having the vehicle they rang me to say the work is done but they have problems starting my vehicle. And from there it was horrendous. Various phone calls saying whats wrong with my car etc. It was obvious something was damaged while IN their possession. On pick up the OLD bloke was VILE. Im a 33 year old woman and he came up to me pointing his finger in my face being absolutely disgusting because I asked for proof of invoice of the part being "fitted". AVOID! Absolutely disgusting attitude if things dont go their way. (I was approved this place through insurance). AVOID DISGUSTING VILE PEOPLE!!!
16 September 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
There are always two sides to a story.
We would also give no stars for this customer integrity if we could.
Steve Cook MD.
Professional
Professional, polite and completed work quick without any problems
Would recommend.
5 September 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
MISS A SMITH,
Amanda, we're happy to hear that the work was completed quickly and professionally. We appreciate your recommendation and positive feedback.
Fix Auto UK
Fix Fantabulous Auto
My experience of using Fix Auto was fantastic. Everyone was very friendly and accommodating, right from the first call to arrange a appraisal of the damage, through to collecting the courtesy car, keeping updated on progress and then finally collecting my repaired car that was in tip tip shape.
Would definitely recommend
12 August 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Reply:
Thank you so much for your kind words and recommendation! We’re delighted to hear that you found our team friendly and accommodating throughout the whole process. Making sure everything runs smoothly – from arranging the appraisal to handing your car back in top condition – is always our goal, so it’s great to know we delivered that for you. We really appreciate you taking the time to share your experience and look forward to being of service again if you ever need us.
Steve MD
Regular contact
I was contacted regularly & kept informed the only thing I wasn’t told was how long the car would be with the garage for. Had I have been told this when I was booking it in it could have been worked on while I was away, but instead I booked it in on my return & it was with you 2 weeks & wasn’t really major works !! Just set people’s expectations!!
30 July 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
NJB,
We appreciate your feedback and are happy you were kept informed. I will look into the time scale of the repairs has this is automatically generated by the management system. We had the vehicle on site 8 working days. Sorry we didn't meet your expectations.
Steve Cook MD
Fix Auto UK
An excellent service received for auto…
An excellent service received for auto repair. Only issue was that my BMWi3 door no longer opens using the outside door handle, only from the inside door handle now.
22 May 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
JEFF,
We're glad you enjoyed your experience. We appreciate your feedback and regret to hear about the door handle issue. We will review this to ensure it's addressed properly.
Fix Auto UK
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Lucy Garthwaite,
We are so glad you found our service fab and efficient from start to finish. Thank you for your positive feedback!
Fix Auto UK
Can't fault the experience
From start to finish the whole service has been excellent. We were referred by our insurance company and were concerned that it wasn't going to a dealership as the car was only 6 weeks old when the damage occurred but we didn't need to be. Repair to an excellent standard and all the staff were great. Thank you
20 June 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Stu j,
We're happy to hear that you had an excellent service experience! We appreciate your feedback and are so glad the repair met your expectations. It's great to know our staff made the process smooth for you.
Fix Auto UK
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
We're happy to hear about your great experience with our team and customer care. Thank you!
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
We appreciate your kind words and 5-star rating! Many thanks for your patience and understanding throughout the repair
Three attempts to fix the car
When i went to collect the car the standard of work was very poor. The fitting of the new parts was unacceptable. The second time I went to collect it some of the problems had been rectified but more problems had appeared. I eventually collected the car on the third attempt.
21 March 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you for taking the time to leave your feedback. We’re very sorry to hear that your experience did not meet the high standards we aim to provide.
We appreciate your patience while we worked to resolve the issues and regret that it took multiple visits to get issues to the high standard that you expected. Your comments have been taken seriously, we don’t usually have to repair non-related issues. We agree that your first refusal was valid, we will review our processes to ensure improvements are made.
Thank you again for your feedback.
Stephen Cook MD
Customer Service is excellent
Customer Service is excellent, including phone calls to book in and regular updates, reception in store and the guys that inspect your vehicle and show you around the courtesy car. Would definitely use this company again.
12 March 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you for your kind words and 5-star review! We are delighted to hear that you were happy with our service and found our staff helpful and friendly. We appreciate you taking the time to share your experience with us.
perience was very mostly very…
My experience was mostly very good. The car was fixed very quickly, however there are one or two things that I wasn't too impressed by.
12 February 2025
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
We appreciate your feedback and are glad the car was fixed quickly. We'll look into the areas that didn't meet your expectations. Thanks for your time.
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