Pick up of car was arranged quickly and I was kept updated with progress. The return process was also without any issues, again with good communication. I had a query following return of vehicle which... See more
Company replied
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Pick up of car was arranged quickly and I was kept updated with progress. The return process was also without any issues, again with good communication. I had a query following return of vehicle which... See more
Company replied
Had our Range Rover repaired after whole front end damaged, fix auto did a brilliant job at repairing work is brilliant like brand new now. Communication was great from collection until finish T... See more
Company replied
Collection and delivery was excellent. Communication with office and delivery staff excellent too. Repairs look OK. Yet to drive car, but have been assured if there are any issues I can contact them.
Company replied
I would give FixAuto 5 Stars overall they were very friendly and helpful during the whole procedure and I was very impressed with the free damage report they did on both my car and their own courte... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Hardwick Lane, NG17 5EJ, Sutton-in-Ashfield, Nottinghamshire, United Kingdom
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
⭐️ Very accommodating when I was a little late collecting my vehicle.
⭐️ Friendly staff
⭐️ Car bodywork repairs completed to a very high standard - looks like new!

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Great job, everything on time, took all the worries out of a tense situation

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
I would give FixAuto 5 Stars overall they were very friendly and helpful during the whole procedure and I was very impressed with the free damage report they did on both my car and their own courtesy car,it was very comprehensive and it showed every little dent and scratch on my car most I could hardly see.
I liked the free courtesy car it eas only 2 years old ,automatic and had all the new features I had read about ,led headlights,stop start etc so I could try them,and it was already full and I just had to bring it back full.- the new door had been repainted exactly to match and you can’t tell it had any damage.
They were very good and I would recommend them to anyone needing vehicle repair.

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Fix Auto Uk are the company my insurance recommended for damage repairs on my car.
They did an outstanding job on the repairs both times I used them.
The staff I met and spoke to over the phone were so very helpful. They provide excellent courtesy cars whilst the repairs are carried out which was appreciated.
The second time I arranged collection of mine and delivery of the courtesy car to my home as it was definitely easier and less stressful than me getting lost again.
Such a friendly company to use with amazing customer service and outstanding work. Highly recommend but hopefully won’t need them myself again 🤞🏻

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
excellent repair unable to see where the damage was really pleased with the work carried out

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Everyone was very good from start to finish after my accident. My car was repaired extremely well and was lovely and clean on being picked up.
Thank you and would certainly recommend.

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
The friendly staff, standard of repairs to the car and detailing of bodywork, polishing and cleaning before return. Only slight criticism was not being kept informed on progress of the repairs

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Special thanks to Steve, keeping me informed and knew his stuff 👍🏼
Thanks for your help

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
The way they dealt with the whole situation from start to finish was better than perfect and l would recommend them to anyone who unfortunately requires their help

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Car fixed sooner than expected and car was spotless on pick up. No issues with repairs.

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Fast and good work and very good communication the only minus is that inside the car was dusty, white dust on dashboard , doors! A little bit of clean was nice !

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Great customer service and updates along the way. Avril was always extremely pleasant and lovely to deal with. Everyone involved with the repair was great.

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Fix auto have provided excellent service throughout the process of having my vehicle fixed. The communication was prompt and I was kept informed throughout.

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
My car was fixed very quick and all the work was done at a good standard

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
My insurer directed me to Fix Auto to yes, fix my automobile. It was a great experience. Pete, the guy who handled taking in my car and handing over the courtesy car (a nearly new VW Polo, which was fab) was most excellent: personable and knew his stuff. The fix took just over a week, which was entirely reasonable. I couldn’t fault any aspect of the service!

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Fast and easy to use,very efficient and very good service

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Had our Range Rover repaired after whole front end damaged, fix auto did a brilliant job at repairing work is brilliant like brand new now.
Communication was great from collection until finish
Thanks

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
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