The most professional outfit out there i used these when my bmw 840i was damage all down passenger side car was returned in showroom condition repair was perfect was kept informed all through repair b... See more
Company replied
Unit 5, Five Arches Business Estate, Maidstone Road, DA14 5AQ Sidcup, Kent, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The most professional outfit out there i used these when my bmw 840i was damage all down passenger side car was returned in showroom condition repair was perfect was kept informed all through repair b... See more
Company replied
The service was amazing - kept up to date at all times with what was happening to the car. The job was done perfectly and the car come back immaculate and the cleanliness was superb. The car was colle... See more
Company replied
Very good customer service. Excellent repair work and car retuned sparkling clean inside and out. They even removed scuff marks from the opposite side of my car without being asked to do so. Would def... See more
Company replied
It very good bodywork repair etc inc very cleaning car wash etc I impressed as other car wash was poor not clean properly as I prefer your company car wash I hope I try ask them clean my car again in... See more
Company replied
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Written by the company

Unit 5, Five Arches Business Estate, Maidstone Road, DA14 5AQ, Sidcup, Kent, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service was amazing - kept up to date at all times with what was happening to the car. The job was done perfectly and the car come back immaculate and the cleanliness was superb. The car was collected and dropped back to me when said and courtesy calls were made to let me know of collection and re delivery. Would 100% use these guys again. Very professional and amazing to deal with - thank you

Reply from Fix Auto UK - Fix Auto Sidcup
I was extremely pleased with the quality of the repairs and the service I received! They also cleaned the car & it looks brand new. The gentleman who collected and delivered the car was lovely and polite and answered all my questions.

Reply from Fix Auto UK - Fix Auto Sidcup
The reception staff were extremely polite, friendly and during the time when my car was being repaired, kept in constant touch with me by phone. The repairs were carried out very professionally and to a high standard.

Reply from Fix Auto UK - Fix Auto Sidcup
Very good service
Car looked brilliant again after an accident
Regular updates
Friendly and helpful staff
Would recommend for defo!

Reply from Fix Auto UK - Fix Auto Sidcup
It took too long for the car to be repaired because they could not get an automatic car to provide the customer. We waited almost 3 months
nice job done on car and left valeted helpful staff too

Reply from Fix Auto UK - Fix Auto Sidcup
Fix Auto Sidcup delivered a friendly and professional service while undertaking damage repairs to our car. They provided regular progress updates keeping us informed as the repairs progressed.
Great courtesy car too. Many thanks Auto Fix Sidcup

Reply from Fix Auto UK - Fix Auto Sidcup
They fix not good at all not even put my bumper properly and from remote bajac not opening withe key

Reply from Fix Auto UK - Fix Auto Sidcup
Nice and friendly service.
Only downside I experienced that I didn't get automatic car even I explained about my leg and back conditions.
Excellent service rang me to arrange recovery of car to garage Kept me informed and gave estimate of time for repairs. Only contact was with repairs garage as insurance company were unresponsive etc. received courtesy car which was a new car. Car repaired and cleaned to high standard

Reply from Fix Auto UK - Fix Auto Sidcup
Very impressed with the work thats been done on my car. It took a little longer than anticipated but I was given constant updates which was was reassuring. Overall a good experience

Reply from Fix Auto UK - Fix Auto Sidcup
All good the people were very friendly they kept me up to date all the time and returned my car in great condition. The car looked almost new

Reply from Fix Auto UK - Fix Auto Sidcup
Director extremely rude and confrontational. Not professional. Very under staffed.
Took 7 weeks to get the van booked in then made me wait 3 days to collect my van once it was repaired as they didn’t have any ‘empty slots’ for me to come in, then told me if i couldn’t make the one day they offered me I would be charged £60 a day for the courtesy car.
Would never use again.
Van returned with engine light on it didn’t go in with one on. I have yet to take this to ford to diagnose what this is.

Reply from Fix Auto UK - Fix Auto Sidcup

Reply from Fix Auto UK - Fix Auto Sidcup
Thanks great service.
Staff were a very helpful throughout fully explained the processes.
Very pleased with the work completed on out car

Reply from Fix Auto UK - Fix Auto Sidcup
Repairs good and cleaning the car inside and out was a nice touch. Took a long time to get booked in though, then nearly two weeks from when we dropped the car off and they also overran.
Really good service again and car looks amazing
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.