Fix Auto UK - Fix Auto Rugby Reviews 

27
TrustScore 4.5 out of 5

4.5

12 Tiber Way, Acocks Green, CV21 1ED Rugby, GB


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Rated 5 out of 5 stars

I have already left a review online but had to do this too . Absolutely amazing service here 100% and more . From Paul (the man with the beard ) His customer service was the best i have ever received... See more

Rated 5 out of 5 stars

The whole process from start to finish excellent service.I felt what may have been an anxious time was made very easy.The communication was excellent I felt informed & I know that if I’d allowed the V... See more

Rated 5 out of 5 stars

Very Professional and polite service. My car was collected and delivered back to me sooner than expected I found them to be as good if not better than their word, my car came back as new cleaned insid... See more

Rated 3 out of 5 stars

It took nearly a month to get the car in and than two weeks to fix it. When the car come back drivers side have several scratches all over which were not there when it went to be repaired.


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Rugby

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 12 Tiber Way, Acocks Green, CV21 1ED, Rugby, United Kingdom

  • 0333 091 1996

4.5

Excellent

TrustScore 4.5 out of 5

27 reviews

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4.5

All reviews

(27)

5,623 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent repair job

I would’ve given 5 stars but I had to wait for 2 months for the car to be booked in for repair.

Having said that, I can’t fault the repair service as it was excellent. Also, thank you for the superb valet.

The staff were friendly and the courtesy car was comfortable also.

14 April 2026
Rated 5 out of 5 stars

I have already left a review online but…

I have already left a review online but had to do this too . Absolutely amazing service here 100% and more . From Paul (the man with the beard ) His customer service was the best i have ever received in any situation from the moment i contacted him he kept his word . Never made false promises and me daily as he said he would . This man deserves recognition for his dedication to providing good service . The car repair was perfect too

22 January 2026
Rated 5 out of 5 stars

Car repair

Picked and delivered the car back home on time. The repair is great you cannot tell the car was damaged the car was returned in a very clean condition. I would recommend the repair shop you all.

14 January 2026
Rated 3 out of 5 stars

Repairs all good and car bought back…

Repairs all good and car bought back nicely cleaned, however bringing it back with only 6%= wás not ok.
Had plenty of Charge when they collected it. I know it will run down the charge not being driven but they could have at least charged it to 20%

5 January 2026
Fix Auto UK - Fix Auto Rugby logo

Reply from Fix Auto UK - Fix Auto Rugby

Hi there

Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.

We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review.

We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.

Best regards,
Fix Auto Rugby

Rated 5 out of 5 stars

Made car look brand new

Collected my vehicle and delivered it back again, done an amazing job repairing the rear end of my vehicle looks brand new.
Small tin of sweets are a very thoughtful touch.

23 December 2025
Rated 5 out of 5 stars

Very Professional and polite service

Very Professional and polite service. My car was collected and delivered back to me sooner than expected I found them to be as good if not better than their word, my car came back as new cleaned inside and out (pretty sure it was polished too) so far no one can tell it's been repaired. Very happy with it.

10 December 2025
Rated 5 out of 5 stars

Car damage body work

All your staff are a credit to the company everyone I spoke to were very polite and friendly My car was collected as arranged and left me a courtesy car to use and returned my car when repairs were completed and was also valeted.Workmanship was unbelievable.Many thanks to all involved
Dorothy Nutting

12 December 2025

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