Fix Auto UK - Fix Auto Redcar Reviews 

96
TrustScore 4.5 out of 5

4.6

Trunk Road, TS10 5BW Redcar, Cleveland, GB


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Rated 5 out of 5 stars

From taking my car to be assessed for repair everything went smoothly from collection to return. Slightly more difficult when I needed to contact by telephone. Otherwise excellent service.

Rated 5 out of 5 stars

The car was immaculate on collection. The only thing was some of the visual settings on the dashboard had been changed and I had to reset them back to what I was used to

Rated 5 out of 5 stars

The entire experience of having my car repaired was stress free and very professional from start to finish. The quality of work carried met with expectations and I would have no problem recommending D... See more

Rated 5 out of 5 stars

My vehicle was repaired quickly once it had been sent to Fix Auto. The bodyshop technicians took a very pragmatic approach on what was required, carried out skilled work, and the repairs are now inv... See more


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Redcar

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Trunk Road, TS10 5BW, Redcar, Cleveland, United Kingdom

  • 01642 759100

4.6

Excellent

TrustScore 4.5 out of 5

96 reviews

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4.6

All reviews

(96)

5,580 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service …

From taking my car to be assessed for repair everything went smoothly from collection to return. Slightly more difficult when I needed to contact by telephone. Otherwise excellent service.

25 June 2026
Rated 5 out of 5 stars

Top work & Reliable service

Comminucation and contact was excellent they kept me i formed of the process and were really friendly and helpful which cant be said for my insurance company. Work was top quality and high standard

17 December 2025
Rated 4 out of 5 stars

My first encounter with Drive Redcar

My first encounter with Drive Redcar. The workshop manager was very polite and helpful. The repair work is first class however whilst the outside of my vehicle was very good the inside was left with water marks on the inside of the door, floor and sills. I had to wash and vallet the inside when I got home.

21 July 2025
Rated 3 out of 5 stars

Communication was not great

Communication was not great - I felt like I had to constantly chase for an update. Drive were unable to deliver back to where the vehicle was collected from as it was out of their area.

25 April 2025
Fix Auto UK - Fix Auto Redcar logo

Reply from Fix Auto UK - Fix Auto Redcar

Hi Louise

Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.

We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review.

We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.

Best regards,
Fix Auto Redcar

Rated 3 out of 5 stars

Poor information but ended up a good job

Was informed that the company would come to my house and assess the damage. Was waiting at 9 AM for the assessor only to find out they didn't come out to do this (informed the senior managers about this). They do collect cars if they get authorised to do the repair and bring them back to you. No update given on how the repair was progressing. They had the car 11 days for £1600 worth of damage. Saying all this the repair was done to a very high standard as I had it checked by a friend who is in this line of work for many years.

4 February 2025
Rated 5 out of 5 stars

A great service!

My vehicle was repaired quickly once it had been sent to Fix Auto. The bodyshop technicians took a very pragmatic approach on what was required, carried out skilled work, and the repairs are now invisible.
As the vehicle MOT certification expired during the repair work, I was extremely grateful for the arrangement of a new MOT, which was carried out on-site. I was particularly impressed to see the MOT tester's video, which was sent to me prior to collection.
Thank you.

10 January 2025
Rated 5 out of 5 stars

Great

Great, knowledgeable customer service, before, during & after the vehicle was admitted

17 September 2024
Rated 1 out of 5 stars

My car has been shoddily repaired

My car has been shoddily repaired by an insurance company recommended garage. The whole repair work was fantastic by changing parts then someone has decided to badly touch up the alloys instead of refurbing them even the touch up pen is coming off
I cant believe a garage has allowed a car to leave their premises the way it has trying to cut costs for a £4000 repair job by ruining the whole thing by not completing two alloys its disgraceful and i would never recommend taking a car to them. Wish insurance company would have approved my chosen body shop work would have been top standard. Disappointed to say the least

2 September 2024
Rated 1 out of 5 stars

Took 3 weeks just to replace a door

Took 3 weeks just to replace a door
Car returned with polish compound everywhere, on the wing there are marks of clear coat/ lacquer
The door seal is now damaged from inside and missing one door trim which cover the screw
I would recommend

30 November 2023
Fix Auto UK - Fix Auto Redcar logo

Reply from Fix Auto UK - Fix Auto Redcar

Hi Marc,

Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to complete the repair we are aware of the delays experienced by yourself.

Having looked into your repair, whilst we aim to return your vehicle as fast as we can we were experiencing delays as reported in your review. This isn’t a position we’d like to be in but worked to the best time scales possible with updates when there was any significant changes through the process.

We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.

Thanks
Fix Auto UK

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