Had my volkswagon polo bumper repaired and painted excellent job and excellent customer service thanks a lot .👍
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I used this company recently for an insurance repair on my car. The repair was on a wing mirror, door panel and rear bumper and trim. I can't fault them....the repair itself was top notch, I got reg... See more
Excellent service and great repair this time and the previous time. Really professional and helpful staff. Highly recommended.
Fix Auto took my car in only when they had acquired genuine parts to repair it. A little delay caused by staff covid problems .Repair first class as was the service given by the reception staff...... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
3 Aspens Units, Aspen Way, TQ4 7QR, Paignton, Devon, United Kingdom
- 01803 229212
4.1
Great
14 reviews
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Bumper repaired.
Had my volkswagon polo bumper repaired and painted excellent job and excellent customer service thanks a lot .👍
13 November 2024
Unprompted review
Just another dishonest garage
Just another dishonest garage doing sub standard work. The paint work quality is poor with runs and blemishes in the paint. Was also told they sorted out the scuffs on the alloy, they didn't and will happily lie to you. Now having to wait 3 weeks for them to correct there mistakes and even then I'm not confident they will produce an acceptable job.
17 June 2024
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fix Auto Paignton
Fix Auto Paignton. I wouldn’t recommend this company at all.
Having had my Peugeot 308 repaired by them after a RTC that needed 3 panels repaired and rear off side wheel and Tyre replaced and driver side mirror replaced. The paint work was OK but a TPMS sensor fault light resulted in a MOT failure.
Fix Auto Paignton said they had put a new TPMS sensor in the new wheel and were unable to clear the Code.
I had to take my car to my local Peugeot Main dealer who told me that Peugeot 308GT uses indirect TPMS and there are no sensors in the wheel, the Tyre pressure is monitored by the ABS but needs to know the outside ambient temperature which is monitored by a sensor in the wing mirror and this wasn’t connected back properly.
Had Fix Auto contacted the Peugeot Main Dealer as they said they had they would have been told that there is no sensor in the Tyre.
This resulted in a bill for £150 and I had to wait over 10 weeks for Compensation
3 May 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Paignton
Hi Roger,
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments regarding the repair are fed back.
If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.
We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Excellent service and great repair.
Excellent service and great repair this time and the previous time. Really professional and helpful staff. Highly recommended.
3 October 2022
Amazing service
Amazing service! Very informative and super friendly! Totally recommend them 😊
23 September 2022
Always pleasant and helpful on the…
Always pleasant and helpful on the phone.
Kept up to date with progress of the repairs.
11 August 2022
They were very quick to fit us in and…
They were very quick to fit us in and supply a replacement car. The job was very good and completed in just over a week. We were very pleased with the car .It looks brand new.Everyone was very professional and polite. Would recommend them to all.
28 July 2022
Great service
Great service, friendly, helpful and professional staff. Car was great, arrived clean, full tank, ready to go.
11 June 2022
Great communication
Great job done on my car following an accident. But the best thing was the updates from Kat. Because my car is a new model parts were difficult to get hold of but I was kept updated by text or call on a regular basis 😊
19 March 2022
Unprompted review
Fix Auto took my car in only when they…
Fix Auto took my car in only when they had acquired genuine parts to repair it. A little delay caused by staff covid problems .Repair first class as was the service given by the reception staff...
Thank you
Merv MacDonald 10 02 2022
10 February 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Paignton
Hi Mervyn, Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day!
High standard of work, happy customer.
I used this company recently for an insurance repair on my car. The repair was on a wing mirror, door panel and rear bumper and trim.
I can't fault them....the repair itself was top notch, I got regular text messages as to what was happening with my car (ie. parts had arrived, was waiting to be painted etc), and also had a nice new courtesy car while mine was being worked on. Turnaround was fairly quick, given the current 'pingdemic' situation.
Happy customer.
7 August 2021
Unprompted review
Shocking service and communication
Shocking service and communication. Would definitely not recommend.
12 March 2021
Reply from Fix Auto UK - Fix Auto Paignton
Good Afternoon,
Following your review and feedback we’re sorry your experience didn’t match your expectations as we pride ourself in our repairs.
Throughout the process we kept communication with yourself with any new information regarding your vehicle. We were also able to provide a courtesy car within 48 hours as stated, of which the damage has now been paid and settled. If you have any further items that we are happily to discuss this further by calling 01803 229212.
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