Work on car not complete and don’t understand how this issue wasn’t seen on first examination. Car came back in a mess hadn’t been cleaned and also marks where dug in with buffer or what ever used on... See more
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All the staff involved in the repair of my car when it got hit were so helpful. They came and collected my car and dropped it off too once it was repaired which was a lifesaver with a young baby. The... See more
Excellent customer service from FixAuto Oswestry. Car went in after colliding with a badger and I was kept up to date with texts and phone calls from start to finish. Car was returned in excellent con... See more
Company replied
Excellent repair, looks absolutely amazing! I’ve had great communication throughout, they kept me informed of every process and stage, great people to deal with, staff are lovely and gave me great... See more
Company details
About Fix Auto UK - Fix Auto Oswestry Welsh Borders
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Canal Side, Llanymynech, SY22 6EA, Oswestry, Shropshire, United Kingdom
- 01691 830793
4.8
Excellent
885 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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It was such a joy to have fix auto uk…
It was such a joy to have fix auto uk Oswestry deal with my repair, no fuss everything went smoothly including bringing me a courtesy car and collecting my car, then bringing my car back, looking great, and taking the courtesy vehicle back. Wendy at Oswestry was so helpful
3 December 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Happy New Year
We are pleased to hear that your repair experience was so positive. It's good to know that the courtesy car service and the quality of the repair met your expectations. Thank you for your kind feedback and five star review
So wonderfully refreshing to receive…
So wonderfully refreshing to receive such excellent customer service from start to finish. Attentive and professional at all times.
12 December 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Happy New Year
Thank you for taking the time to leave such fantastic feedback, and five star review, regarding the attentive and professional customer service you experienced from beginning to end.
Fabulous communication and service
Fabulous communication and service. Helpful the whole way through!! Thanks so much Paola Kent
3 December 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Happy New Year
Thank you for taking the time to leave us feedback and a five star review. We are pleased to hear you received fabulous communication and helpful service.
Fix car auto
What a fantastic company drop my car Friday 5 of December to be repaired starting . Told it would take 7 - 10 days had a phone call today that my car was ready . A great repair looks amazing all staff are so friendly keep you up dated at every stage. Don't be put off the distance from Telford because well worth the journey.
10 December 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Happy New Year
We are pleased to hear that you had such a positive experience with our Company. It's good to know our team's friendly service and updates were helpful, and that the repair met your expectations.
lA friendly helpful business
Very friendly office staff who did everything tp fit into my busy programme,
The work done was excellent -even cleaned the car>
Very happy to recommend Fix Auto
2 December 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Happy New Year
Thank you for taking the time to leave us a five star rating and such kind words. We are pleased to hear that our office staff were friendly and accommodating, and that you were happy with our work.
Body repair
The service was quick, friendly and efficient. We would definitely use them again if we needed to.
2 December 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Happy New Year
Thank you taking the time to leave us a five star review. We pleased to hear that you found our service quick, friendly, and efficient.
great work and always kept updated on…
great work and always kept updated on progress
26 November 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Dyke
Thank you for taking the time to leave us a five star review. We are pleased to hear that your were happy with the repair and the service we provided.
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Wainwright
We are pleased we could provide good service and repair your car while you were on holiday. Thank you for leaving a five star review
Excellent repair
Excellent repair. Very impressed with the service. Regular updates keeping me informed. The valet was superb, my car has never been so clean!
20 November 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Ms. Owen
Thank you for taking the time to leave us this fantastic review. We are pleased to hear you were impressed with our service and the valet. Your comments will be shared with our team.
Excellent Car repair
Having been involved in a car accident. Fix Auto Oswestry were brilliant, kept us updated at every step, gave us options and information, so we could make an informed decision. Nothing to much trouble. The repair was excellent. We are so pleased and you get even a life time guarantee.
14 November 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Fox
We are pleased to hear that you had such a positive experience with us following your car accident. We appreciate your kind words regarding our communication, options, information, and the quality of our repair work. Thank you for your feedback and for taking the time to leave a review.
Lee Hitch, Fix Auto UK
Highly recommend
Kept informed all the step of the way brilliant job done to my car good as new.
14 November 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Ms. Khumalo
Thank you for taking the time to leave us a five star review. We are pleased to hear that you were kept informed and that your car is as good as new. Thank you for your positive feedback, it will be shared with our team.
Kept up to date regarding what was…
Kept up to date regarding what was being done to my car, received text message updates.
Negative is I wasnt given any notice that my car was ready until I received a phone call to say they were on their way to drop off. This caused stress and rush to then return the courtesy car within the time frame needed.
12 November 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Thank you for taking the time to leave us a review. We pride ourselves on our high standard of Customer Service and are disappointed to hear our usual process was not followed. Please accept our apologies for any inconvenience and unnecessary stress caused.
Fix auto responded in a very positive…
Fix auto responded in a very positive way to my query and presented my motor to me in a very satisfactory condition
17 October 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Davenport
Thank you for taking the time to leave us a five star review. We are pleased to hear your had a positive experience whilst using our services.
"I had a very good experience
"I had a very good experience. The team kept me well informed with clear updates on the progress of the repairs, and their communication was excellent throughout. Everyone I dealt with was friendly and helpful, which made the whole process smooth and stress-free."
10 November 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Bowring
Thank you for taking the time to leave us a five star review. It's good to know that our team kept you informed with clear updates and that our communication made the process smooth and stress-free. We appreciate your positive feedback.
BMW bodywork repairs
Car damaged rear near side. Estimate for repairs done immediately on presentation. Quote was competitive and timescale reasonable. Work started on time and completed earlier than expected. Very good quality repair - vehicle restored to as new. Staff courteous and helpful. Very satisfactory outcome. Recommend Fix Auto as a good repair shop.
8 November 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Henderson
Thank you for taking the time to share your positive experience. We're happy to hear that the estimate was done quickly, the repair work was completed ahead of schedule, and you found our team courteous. Thank you for your recommendation.
Vehicle was ready on time but on…disappointed in pain work.
Vehicle was ready on time but on collection I was asked to pay excess a second time.
Upon inspection of the paint spraying I found dust or nibs in the paint, orange peel and masking tape residue.
It appears that final inspection of a vehicle before return could be improved.
30 October 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Hi Derek, Sorry to hear of the issues you had with the excess and the paint issue. I believe that the paint issue has now been resolved but if you have any further issues please get in contact with us. Hopefully now the repairs are all fine for you and you are happy with the end results. Thank you for your review.
Quality repair
The repair was of good quality, it did however take a long time for what was minor damage.
23 October 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Kilcoyne
Thank you for taking the time to leave a review. apologies that your repair took longer than you had expected. I have looked at your file and can see that we had needed to order additional parts in the rebuild stage, this would unfortunately add additional time. Also, your car needed to go to Suzuki to have the ADAS calibration done, again adding additional time. If you wish to discuss any of this please do not hesitate to contact us.
Regards
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish
21 October 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Blumfield
Thank you for taking the time to leave us a five star review. We are please to hear you were happy with the service we provided.
Paint finish very poor
Paint finish very poor. “Orange peel” bumps and drips. On the plus side it’s booked in again for rectification.
21 October 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Hi Mr Baly. Sorry to hear about the issues with your vehicle, we try to ensure all repairs are carried out to the highest standards so can only apologise this was not the case on your vehicle. Glad to hear its all booked in to rectify. Thank you for you review.
Wonderful
Polite dealt with all my questions and query very good service
16 October 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Wall
We appreciate you taking the time to leave us a review. We are pleased to hear that you were pleased with our service and assistance.
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