Fix Auto UK - Fix Auto Newbury Reviews 

578
TrustScore 5 out of 5

4.8

Furlong House, Hambridge Road, RG14 5UT Newbury, Berkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I use fix auto whenever I have a problem with our vehicles they get things sorted asap unlike main dealers it’s a pleasure to deal with them

Company replied

Rated 5 out of 5 stars

Fix auto have a wattsapp service which they respond to with updates and info re car repairs- which is great- My Car was delivered to my home to save me have to return the rental car- this was though... See more

Company replied

Rated 5 out of 5 stars

My car went in after being hit by someone and everyone that I dealt with from start to finish was lovely. Great job with the repair and I realised that the indicator wasn’t working and they were out f... See more

Company replied

Rated 4 out of 5 stars

I would give 5 stars for the work. The finished work is excellent - you'd never know that the car needed extensive work to repair the boot and bumper following a rear-end shunt - it was an insurance... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Newbury

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Furlong House, Hambridge Road, RG14 5UT, Newbury, Berkshire, United Kingdom

  • 01635 898330

4.8

Excellent

TrustScore 5 out of 5

578 reviews

5-star
4-star
3-star
2-star
1-star

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4.8

All reviews

(578)

5,580 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 star service, HIGHLY recommended.

An absolute thorough, perfect repair.
Quality service, highly recommended.

2 May 2026
Fix Auto UK - Fix Auto Newbury logo

Reply from Fix Auto UK - Fix Auto Newbury

Hello Andrew,

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe our goal.

Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.


Best regards
Fix Auto Newbury

Rated 5 out of 5 stars

Quality service and repair from…

Quality service and repair from brilliant people.

29 April 2026
Fix Auto UK - Fix Auto Newbury logo

Reply from Fix Auto UK - Fix Auto Newbury

Hi,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

We look forward to serving you again soon!
Best regards
Fix Auto Newbury

Rated 5 out of 5 stars

Excellent service nice courtesy car…

Excellent service nice courtesy car Gemma the lady who collected the car was really help full with everything and Travis provided an excellent service,
updating me and the quality of work is outstanding.

thanks to your team for a seamless job.

regards

Roy Wylie

28 April 2026
Fix Auto UK - Fix Auto Newbury logo

Reply from Fix Auto UK - Fix Auto Newbury

Dear Roy,
Thank you for your fantastic 5* Review.
We are happy to hear that you received excellent service and helpful assistance, and you were updated throughout the process.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.

Best regards
Fix Auto Newbury

Rated 5 out of 5 stars

Skoda Fabia MOT and service all done in…

Skoda Fabia MOT and service all done in timely fashion with sensible condition reminders

24 April 2026
Fix Auto UK - Fix Auto Newbury logo

Reply from Fix Auto UK - Fix Auto Newbury

Hello Mark,

Thank you for your amazing 5* Review.
We are happy to hear that your MOT and service were completed promptly. Thank you for your feedback.

Best regards
Fix Auto Newbury

Rated 5 out of 5 stars

Easy communication

Easy communication, reliable and a job really well fixed

10 April 2026
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Reply from Fix Auto UK - Fix Auto Newbury

Hello Nat,

Thank you for your amazing 5* Review. We appreciate your positive feedback and are so glad you were happy with our service.

Best regards
Fix Auto Newbury

Rated 5 out of 5 stars

Very friendly and great service

Today Conrad done my taxi service it was really imagine he done it on time and perfectly he done the job, also price was very good I am really satisfied thank you all of fix autos team 👍

14 April 2026
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Reply from Fix Auto UK - Fix Auto Newbury

Dear Raj,

Thank you for your fantastic 5* Review.
We are happy to hear that you were really satisfied with the prompt and perfect taxi service.

Best regards
Fix Auto Newbury

Rated 5 out of 5 stars

Great service

Collected and delivered on time, really good door repair and wheel scuff sorted. Came back fully valeted, so very pleased

10 April 2026
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Reply from Fix Auto UK - Fix Auto Newbury

Hello Steven,
Thank you for your fantastic 5* review.

We are so pleased to hear that you were happy with our services, Many Thanks for your feedback.

Best regards
Fix Auto Newbury

Rated 5 out of 5 stars

Brilliant job

Brilliant job

8 April 2026
Fix Auto UK - Fix Auto Newbury logo

Reply from Fix Auto UK - Fix Auto Newbury

Hello Simon,

Thank you so much for your glowing 5-star review! We are thrilled you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards
Fix Auto Newbury

Rated 5 out of 5 stars

___________

_________________

30 March 2026
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Reply from Fix Auto UK - Fix Auto Newbury

Hello Andy,

Thank you so much for your glowing 5-star review.

We look forward to serving you again soon!

Best regards
Fix Auto Newbury

Rated 3 out of 5 stars

Good work, ridiculously slow, bad communication

The actual work they did was excellent, however they collected our van on 24th February and didn't even begin the repair until 17th March, finally returning the vehicle to us on 31st March.
And their communication is dreadful - they didn't contact us to inform us when they would be collecting or returning the van, or any progress reports.

31 March 2026
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Reply from Fix Auto UK - Fix Auto Newbury

Thankyou for your review. As explained when I phoned you the damage description provided was for the wrong side of the vehicle. This delayed us starting work as the insurer had to correct the repair instructions before repairs could commence.

Rated 5 out of 5 stars

Audi Q5 repair.

The service I received was outstanding.
The company's attention to detail cannot be faulted. The final repair was perfect.
Thanks again

21 March 2026
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Reply from Fix Auto UK - Fix Auto Newbury

Dear Ian,

Thank you for your amazing 5* Review.
We appreciate you taking the time to leave us such a fantastic review. We are so glad to hear that you were impressed with our service and attention to detail.

Best Regards
Fix Auto Newbury

Rated 5 out of 5 stars

Efficient service

Quick, efficient and affordable repair

19 March 2026
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Reply from Fix Auto UK - Fix Auto Newbury

Dear Mrs Byng,

Thank you for your amazing 5* Review.
We appreciate your positive feedback and are happy you were pleased with our quick, efficient, and affordable repair service.

Best regards
Fix Auto Newbury

Rated 5 out of 5 stars
Fix Auto UK - Fix Auto Newbury logo

Reply from Fix Auto UK - Fix Auto Newbury

Dear Jessica,

Thank you for your amazing 5* Review.
We appreciate you taking the time to share your thoughts, and we are so glad to hear that you find our service the best.

Best regards
Fix Auto Newbury

Rated 5 out of 5 stars

Great service from Fraser and the team

Great service from Fraser and the team. Quote for minor repair to bumper was very reasonable and mum was delighted with the quality of the repair.

12 March 2026
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Reply from Fix Auto UK - Fix Auto Newbury

Hello Katrina,

Many thanks for your amazing 5* Review
We are happy to hear that the quote was reasonable and your mum was delighted with the repair quality.

Best regards
Fix Auto Newbury

Rated 5 out of 5 stars

Repairs completed through insurance…

Repairs completed through insurance claim. No problems encountered throughout the process. 👍🏼

10 March 2026
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Reply from Fix Auto UK - Fix Auto Newbury

Hello Kirsty,

Thank you for your amazing 5* Review.
We are happy to hear that your insurance claim repairs went well. Thank you for taking the time to share your positive experience.

Best regards
Fix Auto Newbury

Rated 5 out of 5 stars

Great service and quality of work!

Highly recommend Fix Auto who did a fantastic job repairing my car after an accident!

2 March 2026
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Reply from Fix Auto UK - Fix Auto Newbury

Dear Rachel,

Thank you for your amazing 5* Review.
We appreciate your recommendation and are so glad we could do a fantastic job repairing your car after the accident.

Best regards
Fix Auto Newbury

Rated 5 out of 5 stars

Friendly customer service

Friendly customer service. Pick up and dropping the car from hire company.

6 March 2026
Fix Auto UK - Fix Auto Newbury logo

Reply from Fix Auto UK - Fix Auto Newbury

Dear Mr Mundembe,

Thank you for your fantastic 5* Review.
We are glad you found our customer service friendly and appreciated the convenient car pick-up and drop-off. Many thanks for your feedback.

Best regards
Fix Auto Newbury

Rated 5 out of 5 stars

Professional service

Professional service, high standard of workmanship

5 March 2026
Fix Auto UK - Fix Auto Newbury logo

Reply from Fix Auto UK - Fix Auto Newbury

Dear Kevin,

Thank you for your amazing 5* Review.
We appreciate you taking the time to leave us this review. We are so glad you were satisfied with our professional service and work.

Best regards
Fix Auto Newbury

Rated 5 out of 5 stars

Hassle free

Professional service and mindful of details.

4 March 2026
Fix Auto UK - Fix Auto Newbury logo

Reply from Fix Auto UK - Fix Auto Newbury

Hi,

Thank you for leaving such an amazing 5* Review.
We appreciate you sharing your positive experience and are so glad our service met your expectations.

Best regards
Fix Auto Newbury

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