The customer service was amazing. The best that I have experienced since relocating to the UK. They contacted me to arrange a time to drop off the courtesy car and collect my car. The driver was welco... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Long delay between assessment and repair, but well explained and allowed me to plan better. Courtesy car was as requested. Repair completed ahead of estimate and to a good standard. Lynn kept me well... See more
Company replied
The job was done timely and looking good from outside. Unfortunatelly the joint from the door and the window wasn't properly done, and the rain water get in between the glass and the loose joint.
Company replied
I have just got my car back after someone drove into the side of it , I would recommend Fix Auto they have made a great job of the repairs that were needed, and kept me informed all the way through t... See more
Company replied
Company details
About Fix Auto UK - Fix Auto Manchester East
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Cross Street, OL4 1JG, Oldham, Greater Manchester, United Kingdom
- 0161 624 1904
4.9
Excellent
705 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent communication from the…
Excellent communication from the company and quick turn round time. A minor problem was sorted quickly and easily.
27 August 2025
Reply from Fix Auto UK - Fix Auto Manchester East
Afternoon John
Thank you for the great review and your kind words.
Sorry there was an issue but happy to have resolved it promptly and to your satisfaction.
Many Thanks
The Fix Auto Manchester East Team
Highly recommended
Very friendly, polite and kept me updated on every stage of my repair. Quality of work was top notch, can't even tell that my car was damaged and as a bonus my car was completed a day earlier than estimated. Highly recommend Fix Auto
1 September 2025
Reply from Fix Auto UK - Fix Auto Manchester East
Good Afternoon Mr Healy
Thank you for your kind words and 5-star review! It's great to hear that you were kept informed during the repair process and that you were pleased with the quality of our work. Thank you for recommending us!
Many Thanks
Ed, Fix Auto Manchester East
Excellent bodywork repair.
Convenient location with very helpful, knowledgeable staff. I was kept updated on the progress of the repairs. Very happy with the quality of the bodywork repairs. Would definitely use again & have no hesitation in recommending Fix Auto.
8 September 2025
Reply from Fix Auto UK - Fix Auto Manchester East
Good Afternoon Helen
We appreciate you taking the time to leave us a review and the five stars.
Glad to hear that our staff was helpful and knowledgeable, and that you were pleased with the repairs. We really and appreciate value your recommendation
Many Thanks
Ed, Fix Auto Manchester East
Very easy to deal with and dropped my…
Very easy to deal with and dropped my car off which was a big help.
5 September 2025
Reply from Fix Auto UK - Fix Auto Manchester East
Morning Darren
Just wanted to say thank you for taking the time to write us a review, it's much appreciated.
Many Thanks
Ed, Fix Auto Manchester East
Great service
First time customer. Super impressed with end to end process. Great combination comms using text and phone contact to update on job. Easy to get through on phone and all team dealt with personable and professional throughout.
5 September 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Manchester East
Good Morning Gavin
We appreciate you being a first-time customer! It's great to hear that you were impressed with our communication and the professionalism of our team throughout the entire process.
Many Thanks
Ed, Fix Auto Manchester East
Accident repairs
Collected our vehicle, good communication throughout the repairs with regular updates. Works completed to high standard with lifetime guarantee. Highly recommend
5 September 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Manchester East
Hi Kerys
Thank you for taking the time to write us a review and really happy to hear that you had a positive experience with our repair service! We appreciate your high recommendation and our Lifetime Guarantee gives you peace of mind.
Many Thanks
Ed, Fix Auto Manchester East
What can I say….Excellent service
I recently had my car repaired by the team at Fix Auto East, and I couldn't be more impressed. The quality of the repair work was flawless — my car looks and feels as good as new. From start to finish, the customer service was outstanding. The team was professional, friendly, and genuinely cared about ensuring everything was handled smoothly and efficiently. It's clear they take great pride in their work and in looking after their customers. I would highly recommend Fix Auto East to anyone in need of vehicle repairs. Thank you to the entire team for your excellent care and exceptional service
14 August 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Manchester East
Morning Kelly
Thank you so much for taking the time to write us such a great review. Everyone works hard to ensure everything runs smoothly and is as stress free as possible and it's fantastic to get great feedback from our super customers.
I will share your kind word with all the team as it will make their day.
Many Thanks
Ed, Fix Auto Manchester East
Professional and Courteous
Fix Auto were very professional and speedy with my vehicle repairs, all staff helpful and knowledgeable and repqirs were excellent. Hire car provided was a good standard and I was kep updated throughout.
23 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Manchester East
Good Morning Kate,
Thank you so much taking the time to leave us a review. It’s great to hear that you found our team professional and efficient, and that you were pleased with the repairs to your vehicle.
Many Thanks
Ed
Fix Auto Manchester East
Fantastic Service from Ed
I recently had my car repaired at Fix Auto Manchester East and I’m really pleased with the results. The work was done to a very good standard, and my car looks great again.
A special mention goes to Ed, who provided excellent service throughout the process. He was professional, helpful, and kept me updated, which made everything stress-free.
Highly recommend Fix Auto Manchester East for both the quality of the repair and the great customer service!
22 August 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Manchester East
Nadim Miah,
We're delighted to hear that you're pleased with the repair work done on your car. We appreciate your kind words regarding the service you received.
It's great to know that our team made the process stress-free for you and I will be sure to pass on your kind words to Ed.
Thank you for recommending us and choosing us as your local VW approved repairer.
Regards
Simon
Fix Auto UK
Excellent service to the customer
On arrival, I was dealt with promptly and waited for the quotation. This was produced in a timely manner. The details were explained to me.
The work was subsequently carried out within quotation and the quality of the job was excellent.
20 August 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Manchester East
Good Afternoon Mr Wood
Thank you so much for taking the time to write us such fabulous review.
I will share it with the all team as I'm sure they will be thrilled.
Many Thanks
Ed
Fix Auto Manchester East
Fantastic and friendly service
Fantastic and friendly service , from picking the van up and dropping it off completely fixed to a very high standard
8 August 2025
Reply from Fix Auto UK - Fix Auto Manchester East
Morning David
Just wanted to thank you for the great review and the five stars.
Many Thanks
Ed
Fix Auto Manchester East
Excellent, trustworthy work
Great work done to damages, vacuumed out and cleaned the inside of my car, and even after accidentally leaving my golf clubs in my car when it was taken for repairs the staff looked after them for me and all clubs were accounted for, would highly recommend to anybody looking for great trustworthy work.
5 August 2025
Reply from Fix Auto UK - Fix Auto Manchester East
Lewis Woolfall,
We appreciate your kind words and 5-star review! We're happy to hear that you were satisfied with the repair work and the extra care we took with your vehicle and clubs. We appreciate you recommending our services.
Regards
Simon
Great Customer Service
The insurance company was very quick to arrange for Fix Auto to phone me. The Fix Auto Customer Service Team were all very friendly and helpful. I was invited to send photos of my car, and then they arranged for my car to be taken to the repair centre. I was kept informed of every stage of the process, and my car has been returned today in perfect condition.
4 August 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Manchester East
Howard,
We're happy to hear that the process, from the initial contact to the repair work, was handled so well. We appreciate you taking the time to share your positive experience.
Thank you for choosing us as your SEAT and insurance approved repairer.
Regards
Simon
Excellent service
Excellent service, repair done quickly, kept updated on progress and the staff were very pleasant. My car looks new again.
1 August 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Manchester East
Hi Joyce,
We appreciate your 5-star review! We're happy to hear that you received excellent service, your repair was completed quickly, and you were kept updated. We're glad your car looks new again!
Thanks again for choosing us as your local VW approved repairer.
Regards
Simon
Fix Auto UK
An excellent experience throughout
An excellent experience throughout. I was provided with a courtesy car on the same day I dropped off my vehicle, and the repair was completed to an impeccable standard within the promised four-day timeframe. The staff at the office were super helpful.
1 August 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Manchester East
Iryna Dzhyhita,
We appreciate you taking the time to leave us a review! We're happy to hear that we met your expectations and that you were pleased with the courtesy car, the quick turnaround, and our helpful staff.
Thanks again for choosing us as your local insurance approved repairer.
Regards
Simon
Fix Auto UK
Lynn and Simon were excellent
Lynn and Simon were excellent, definitely understand what’s required of their role. Appreciate it
25 July 2025
Reply from Fix Auto UK - Fix Auto Manchester East
Hamzah,
Thank you for choosing us as your local SEAT approved repairer and for trusting the processes we have in place.
We appreciate your recognition of their understanding and capabilities. We'll be sure to pass on your kind words.
Thank you for your feedback.
Regards
Ed
I was kept informed on when my vehicle…
I was kept informed on when my vehicle would be ready. It was in for repairs after a minor accident and was completed and ready for collection in 10 days. Great job👍
24 July 2025
Reply from Fix Auto UK - Fix Auto Manchester East
Hi Steven
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience with us and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Ed
Fix Auto Manchester East
Reply from Fix Auto UK - Fix Auto Manchester East
Hi Susan and James,
We are so happy to hear that we could meet your needs. Thank you for your kind words!
Thanks again for choosing us as your insurance approved repairer.
Regards
Simon
Expected standard
Constant updates regarding progress of car via email and via telephone contact brilliant. Car finished to high standard and with guarantee of works but would expect this from a company that is affiliated to an insurance company. Progress to get a courtesy car lacking and could have been 5 days without one, if I hadn’t chased it up, when I did get one on day 3.
30 July 2025
Reply from Fix Auto UK - Fix Auto Manchester East
Ms Sutherland,
We appreciate your feedback and are happy to hear that you were pleased with our communication and the repair quality. We regret the delay in providing a courtesy car and any inconvenience this caused.
Having reviewed the file, we received the claim out of hours on Wednesday, therefore dealt with first thing Thursday morning. Due to the nature of the damage and size of your vehicle, there was a delay from the insurance authorising the recovery into us which holds us up with the issuing of the courtesy car. Your vehicle arrived on the Friday and a courtesy vehicle available the same day.
However, we will take on board your comments and see if there is a way we can work with the insurance to speed up the process and minimise the disruption.
Thanks again for choosing us as your local Audi and insurance approved repairer.
Regards
Simon
Reply from Fix Auto UK - Fix Auto Manchester East
Hi Mr Taylor,
We're glad our service was easy for you. Thanks for your feedback; we appreciate it.
Regards
Simon
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.