Fix Auto UK - Fix Auto Liverpool South Reviews 

225
•
TrustScore 5 out of 5

4.8

Woodend Avenue, Hunt Cross, LS24 9LS Liverpool, GB

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Rated 5 out of 5 stars

Absolutely brilliant service from Auto Fix Liverpool! My car was repaired in less than two weeks, and when I got it back, it was sparkling and looked as good as brand new. The quality of the work was... See more

Company replied

Rated 5 out of 5 stars

Great service. They picked my car up, kept me up to date on repairs and delivered it fully repaired and cleaned. I would happily recommend fix auto Liverpool for an excellent job

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish from all at Fix Auto, following a collision in my vehicle. Top class communication from Allison and fantastic pick-up and drop-off service from their drivers.... See more

Company replied

Rated 3 out of 5 stars

I liked the fact they picked up car and brought it back. Not happy tbey gave me automatic instead of manual and the fact the engineer laughed at me when pressed brake with wrong foot by mistake and... See more

Company replied


Company details

  1. Auto Repair Shop
  2. also in
  3. Auto Body Shop
  4. Auto Dent Removal Service
  5. Car Repair and Maintenance
  6. Car Service

About Fix Auto UK - Fix Auto Liverpool South

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Woodend Avenue, Hunt Cross, LS24 9LS, Liverpool, United Kingdom

  • 0151 459 6616

4.8

Excellent

TrustScore 5 out of 5

225 reviews

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4.8

All reviews

(225)

5,825 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. They picked my car up, kept me up to date on repairs and delivered it fully repaired and cleaned.

I would happily recommend fix auto Liverpool for an excellent job

19 October 2026
Unprompted review
Fix Auto UK - Fix Auto Liverpool South logo

Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Anna Walsh

We are delighted to hear that you enjoyed our convenient collection and delivery service, and that we kept you well-informed throughout the process. It is fantastic to know you were pleased with the quality of the restoration and loved receiving your vehicle back looking so clean. Your kind recommendation means a lot and thank you for taking the time to leave this great review.

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Absolutely brilliant service from Auto…

Absolutely brilliant service from Auto Fix Liverpool! My car was repaired in less than two weeks, and when I got it back, it was sparkling and looked as good as brand new. The quality of the work was fantastic, and I couldn’t be happier with the result. A big thank you to the team for doing such a great job. I would highly recommend Auto Fix Liverpool to anyone needing car repairs! 🚗✨

15 October 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi
We are absolutely thrilled to hear that you are so happy with the quality of our work and that your vehicle was returned to you looking immaculate and in pristine condition. It is wonderful to know that the turnaround time met your expectations. Thank you so much for your kind words and for highly recommending our services to others!

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Great communication

Great communication, text updates on progress of car. Finished job is superb and the collection and drop off of the car was unexpected. Really go above and beyond to ensure you have the smoothest and fastest experience. Thanks

1 October 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Morning Jennifer

Thank you so much for the fantastic five-star rating! We are thrilled to hear that our text updates kept you well-informed and that you were delighted with the final results on your vehicle. Providing a seamless, fast experience with convenient collection and delivery is always our goal, so it is wonderful to know our efforts made such a positive impression on you. We truly appreciate your feedback.

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish from all at Fix Auto, following a collision in my vehicle. Top class communication from Allison and fantastic pick-up and drop-off service from their drivers. I was kept fully informed throughout the repair process via text and very satisfied with the quality of work carried out on my vehicle. I would highly recommend Fix Auto to anyone and wouldn't hesitate to use them again!
Paul Martin

7 October 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Mr Martin

Thank you so much for the fantastic five-star review! We are absolutely delighted to hear that you had such a seamless experience after what can often be a very stressful situation. It is wonderful to know that our team kept you well-informed with regular text updates throughout the repair process, and that you were so pleased with both our collection and delivery service and the overall quality of the work. Your high recommendation means the world to us! Thank you so much

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Great Service

The work on the vehicle was excellent and completed really quickly and excellent customer focus with regular updates on the progress of the repairs. I would recommend this company to anyone. The staff were very polite, informative and helpful throughout Many thanks M V Rawson

17 September 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Vilma
Thank you so much for your wonderful 5-star review! We are absolutely delighted to hear that the work on your vehicle was excellent and completed quickly. It's fantastic to know that our team provided excellent customer focus with regular updates and that you found them polite, informative, and helpful throughout. We truly appreciate your recommendation!

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Collected and fixed my car after an…

Collected and fixed my car after an accident was done in a couple of weeks returned it back for me too excellent throughout keeping me up to date with it all

29 September 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Paula
Itt's great to hear about your positive experience with us and wonderful to know that we were able to get your car back to you quickly after your accident and keep you informed throughout the process. Thank you for your kind words.

Lesley Knisz, Fix Auto Liverpool South

Rated 3 out of 5 stars

I liked the fact they picked up car and…

I liked the fact they picked up car and brought it back. Not happy tbey gave me automatic instead of manual and the fact the engineer laughed at me when pressed brake with wrong foot by mistake and nearly went through windscreen and the fact he was going to get the office to call me back about swapping it and the call never came

21 September 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Lorna
Thank you for your feedback. We're glad to hear you appreciated the convenience of our pick-up and drop-off service. We sincerely apologize for the issues you experienced with the courtesy car and the lack of follow-up regarding the swap. We also regret that an interaction with one of our engineers left you feeling uncomfortable. We are committed to providing a positive experience for all our customers.

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Good communication throughout

Good communication throughout, and work completed to high standard super fast

7 September 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Alan
We really appreciate you taking the time to leave us a 5-star review. We are so pleased to hear that you found our communication excellent and the work completed to a high standard and quickly. Thank you.

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Perfect from start to finish

7 September 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Rebecca
We're so happy to hear you had such a wonderful experience with us from beginning to end. Thank you for your kind words! It is much appreciated.

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Bumper headlight and wheel repair

First class repair to my vehicle lovely helpful staff a pleasure to deal with

10 September 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Thank you Neil for your wonderful 5-star review! We are so pleased to hear that you were happy with the repair to your vehicle and found our staff helpful. We appreciate your kind words.

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Amazing

From start to finish the service was excellent - everyone I spoke to was lovely and the whole process was dealt with efficiently and my car looks brand new. Would highly recommend. Thanks guys! :)

1 September 2026
Unprompted review
Fix Auto UK - Fix Auto Liverpool South logo

Reply from Fix Auto UK - Fix Auto Liverpool South

Hi
We are so pleased to hear that you found our service excellent from start to finish and that everyone you spoke to was lovely. It's wonderful to know the process was efficient and your car looks brand new. Thank you for your high recommendation. It really is appreciated.

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

2nd time with this company and I have…

2nd time with this company and I have to say its a excellent company to deal with thank you so much

17 August 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Amy
We are so pleased to hear that you had an excellent experience with us for the second time! Your continued trust in our company means a lot to us. Thank you for your wonderful feedback.

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Keeping us informed of how repair is…

Keeping us informed of how repair is going and car brought back to in perfect condition

20 August 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Thank you Julie for your fantastic 5-star review! We are so pleased to hear that you were kept informed throughout the repair process and that your car was returned to you in perfect condition and thank you for taking the time to leave this great review

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

No drama

Completely new experience for me, having to deal with a damaged car but Fix auto dealt with everything very professionally and left me with no stress at all. Couldn't recommend them any higher

13 August 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Denise
Thank you for your wonderful review, it really is appreciated that you have taken the time.
We do understand that dealing with a damaged car can be stressful, and we're so pleased to hear that our professional service left you feeling at ease. Thank you once again.

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Very positive experience

Excellent customer service. Very polite and professional team. Kept well informed of progress on my repair. My car was collected from the hire company and dropped off at my home after repair completed. The quality of the repair itself is excellent. Car looks like new. Also cleaned inside and out. Very positive experience overall.

24 July 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Denise
We're so pleased to hear about your excellent experience with us! It's wonderful that our team was polite and professional, and that you were kept informed throughout the repair process. We're delighted your car looks like new and that it was cleaned inside and out. Thank you for your very positive feedback it really is appreciated.

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Spot on.

Spot on.. from the desk to the garage, scousers are the best !

10 June 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

😂😂Hi John.
Thank you for your great review and your not wrong 😁.
Please reach out if you need us for anything in the future. Fix Auto Liverpool South

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Extremely helpful and very friendly.
Perfect job.

3 July 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Paula
Thank you for taking the time to leave us this fantastic review! We are so pleased to hear you had such a positive experience and found our team to be helpdul and friendly. It is apprecaited!

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

I highly recommend this service

I highly recommend this service. They fixed my car very quickly and were very helpful with all my concerns. They are amazing people, thank you all very much, you are simply the best
Hrisima Kozhuharova

3 July 2026
Unprompted review
Fix Auto UK - Fix Auto Liverpool South logo

Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Yoana
Thank you for your wonderful feedback. We are so pleased to hear that your car was fixed quickly and that our team was able to assist with all your concerns. We truly appreciate your kind words and you taking the time to leave this fabulous review 🤗

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

Excellent service kept in touch to…

Excellent service kept in touch to update the progress.Job completed quickly and done to a very high standard would recommend

10 June 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Morning John
We are so happy you had such a positive experience with our team and appreciated our communication and the high standard of our work. Thank you for your recommendation we really do appreciate it.

Lesley Knisz, Fix Auto Liverpool South

Rated 5 out of 5 stars

GOOD JOB AND GREAT PEOPLE

Hi 👋, I just want to share with you my experience at Fix Auto LIVERPOOL
The repair of the car lasted a month due to the parts being delivered late but when I saw the car again after a month and saw that it looked just like new when I bought it I was simply amazed at how well they worked and absolutely everything was new and they even replaced everything that was damaged with OEM parts. They showed professionalism, respect for customers, promptness, they kept me informed of the car's situation by phone, text and email, I don't usually leave feedback but they really deserve it, I have pictures before and after and looks the same like new. Thank Daniel which was very helpful and respectfully and take the time to explain and so on👍💯💯

23 June 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Liverpool South

Hi Bogdan
We are so pleased to hear about your positive experience with us! It is wonderful to know that we were able to restore your car to a like-new condition using OEM parts, despite the delay. We truly appreciate your kind words regarding our professionalism and communication. Thank you for taking the time to share your feedback it really is appreciated 🫡

Lesley Knisz, Fix Auto Liverpool South

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