From start to finish, this company have been brilliant, keeping me updated every week for 4 weeks Ive just collected my car and they have done a fantastic job on my vehicle. The staff are very frien... See more
Company replied
Crossfield Industrial Estate, WS13 6RJ Lichfield, Staffordshire, GB
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From start to finish, this company have been brilliant, keeping me updated every week for 4 weeks Ive just collected my car and they have done a fantastic job on my vehicle. The staff are very frien... See more
Company replied
Second time this company has helped. First, fixing my car through a no fault accident. Secondly replacing my bulb for an mot failure. Which doesn't sound like a big job. But the quote I had at a... See more
Company replied
Amazing service car picked up quickly, hire car arranged and then repaired and dropped back within a week. Cleaned inside and out couldn't ask for better Service and Kate kept me up to date at Lichfie... See more
Company replied
The front desk staff were very helpful and friendly. We were kept up to date on the progress of the repair which was good as it took slightly longer than we expected. Overall we were very happy with t... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Crossfield Industrial Estate, WS13 6RJ, Lichfield, Staffordshire, United Kingdom
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From start to finish, this company have been brilliant, keeping me updated every week for 4 weeks
Ive just collected my car and they have done a fantastic job on my vehicle. The staff are very friendly and professional. No negative reports from me. Big shout out to reception ladies who kept me updated.

Reply from Fix Auto UK - Fix Auto Lichfield
From first contact to picking up my car after repairs this was the simplest experience I’ve ever had. Would 100% recommend

Reply from Fix Auto UK - Fix Auto Lichfield
The front desk staff were very helpful and friendly. We were kept up to date on the progress of the repair which was good as it took slightly longer than we expected. Overall we were very happy with the repair with just one niggle where the trim on front door protrudes very slightly. However very good job and first point of contact staff were excellent.

Reply from Fix Auto UK - Fix Auto Lichfield
Great service at Fix Auto Lichfield. Very helpful and friendly staff. Car was fixed quickly. Courtesy car arranged. I was communicated with progress throughout. Very happy, thank you.

Reply from Fix Auto UK - Fix Auto Lichfield
The car has come back repaired 100% immaculate. No dents or scrapes

Reply from Fix Auto UK - Fix Auto Lichfield
Very happy with the repair service and communication I received from Fix Auto Lichfield. All staff were incredibly friendly, professional and helpful. Work was completed to a high standard and I would definitely recommend for vehicle repairs based on my experience.

Reply from Fix Auto UK - Fix Auto Lichfield
Unfortunately was involved in a accident but the guys/gals at fix auto have been amazing and understanding with weekly updates on our repairs and an amazing final finish 100% recommend thanks again fix auto

Reply from Fix Auto UK - Fix Auto Lichfield
Excellent service from start to end. Always kept informed throughout time of repair. Return of vehicle to home as requested. Excellent throughout.

Reply from Fix Auto UK - Fix Auto Lichfield
Kate and the team were very helpful and friendly from start to finish and done an amazing job on my car. A big thank you to them and I would highly recommend their services anytime.

Reply from Fix Auto UK - Fix Auto Lichfield
Amazing service car picked up quickly, hire car arranged and then repaired and dropped back within a week. Cleaned inside and out couldn't ask for better Service and Kate kept me up to date at Lichfield Branch.

Reply from Fix Auto UK - Fix Auto Lichfield
Great job done on my vehicle! The repairs were done to a brilliant standard and the team were very friendly keeping me updated throughout, would highly recommend!

Reply from Fix Auto UK - Fix Auto Lichfield
Second time this company has helped.
First, fixing my car through a no fault accident.
Secondly replacing my bulb for an mot failure. Which doesn't sound like a big job. But the quote I had at a previous garage was scandalous.
Fix Auto sorted the issue quickly, less fuss and excellent value.
Brilliant, professional and extremely friendly service 😄

Reply from Fix Auto UK - Fix Auto Lichfield
Fix auto repaired my car .
Ben and the team given me a fantastic customer experience throughout.
5 ***** to fix auto.

Reply from Fix Auto UK - Fix Auto Lichfield
Very helpful & informative, repair was carried out well. There was a small problem and Kate dealt with this straight away and efficiently made arrangements for it to be rectified.

Reply from Fix Auto UK - Fix Auto Lichfield

Reply from Fix Auto UK - Fix Auto Lichfield
great service, great communcation and the 2 ladies on reception were really friendly and helpful.

Reply from Fix Auto UK - Fix Auto Lichfield
I had my repairs done to a very high standard, with a tricky colour to match. The level of customer service is fantastic. Overall very good and easy experience! I highly recommend:)
Thanks again! Joe

Reply from Fix Auto UK - Fix Auto Lichfield
Excellent service from Katie & Kate, both really helpful and ensured the repair to my defender was carried out to the highest standard. They completed the repair quickly, kept me updated on the progress via email and even cleaned and polished my car afterwards, would highly recommend them if you need your car repairing

Reply from Fix Auto UK - Fix Auto Lichfield
Great and professional service, highly recommended

Reply from Fix Auto UK - Fix Auto Lichfield
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