The colleagues at FixAuto showed undestanding to the client through the whole process. Even when I was being particular they were courteous, understanding and with humour. They illustrated attention... See more
Company replied
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The colleagues at FixAuto showed undestanding to the client through the whole process. Even when I was being particular they were courteous, understanding and with humour. They illustrated attention... See more
Company replied
Customer service was excellent, very easy to keep in touch with and get updated about the progress of my repair. They arranged a taxi home after I left the car with them and another one to fetch me wh... See more
Company replied
Absolutely brilliant service from start to finish! Communication was excellent throughout, from the gent who booked me in to the guys in the workshop. Everyone was really friendly, helpful and... See more
Company replied
Fix Auto Leeds North did a lovely job and left my car clean and without problems. It took longer than expected and they could have kept me better informed, but otherwise communicated and performed re... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

2 Viaduct Road, New Princess Street, LS4 2AP, Leeds, United Kingdom
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Very positive experience all round. Darren is friendly, knowledgeable and professional. I was kept in the loop throughout the process. The car was returned within the week with a tiny nick in the repair paintwork… these things happen.. Darren pointed it out on delivery and noted it down without hesitation and offered for it to be sorted no issues at all… so refreshing. Would definitely recommend.

Reply from Fix Auto UK - Fix Auto Leeds North
Blake has kept me updated on the progress of repairs on my car at all times
Car was delivered back within a week
It is gleaming! First class repairs and excellent paint work
Thank you !

Reply from Fix Auto UK - Fix Auto Leeds North
Both Blake and Darren were really personable helpful people. All correspondence and e-mails answered promptly. Car retuned fixed, valeted in good time.

Reply from Fix Auto UK - Fix Auto Leeds North
Mixed emotions. Car damaged in accident in which the other party admitted full liability. The bureaucracy was painful including much needless administration which made the initial process very difficult, slow and highly irritating. The three stars is given partly for the good standard of repair but mainly in praise of Darren Phillips who collected the car and took responsibility once it was in the bodyshop. His communication was excellent and he sorted some more unnecessary admin for us even after he had delivered it back to us. If only the rest of the people who dealt with this had Darren's approach to customer service, then our rating would have been higher. Many thanks Darren.

Reply from Fix Auto UK - Fix Auto Leeds North
5 stars service. Collection and delivery on time and perfect job.

Reply from Fix Auto UK - Fix Auto Leeds North
Excellent service. Very fast and high quality finish.

Reply from Fix Auto UK - Fix Auto Leeds North
My car came back looking brand new! All was fixed very quickly and the car even came back valeted both inside and out which was a lovely touch. Blake who collected and returned the vehicle was very friendly and made sure I was aware of everything. He even arranged for the return of an item I left in my courtesy vehicle which was very kind. Super service all around.

Reply from Fix Auto UK - Fix Auto Leeds North
Darren was brilliant and showed completely that he cared about my vehicle and wanted to get it back in one piece but more importantly damage free.
The work they have done is outstanding and would definitely recommend them to anyone.
Leon

Reply from Fix Auto UK - Fix Auto Leeds North

Reply from Fix Auto UK - Fix Auto Leeds North
I would recommend this company to anyone who needs body work. Communication was spot on throughout. They picked up my car from my work as this was more convenient for me then returned it to my home address fully valeted inside and out. Both recovery drivers were professional,knowledgeable,polite and courteous. Keeping to time given by previous phone call. I was kept up to date on the progress of the car. 1st class company.

Reply from Fix Auto UK - Fix Auto Leeds North
Thank you Fix Auto for an ultra-fast repair and for fully valeting my car (inside and out) before it was returned.

Reply from Fix Auto UK - Fix Auto Leeds North
Communication was amazing, team went above and beyond to help us, gave us a courtsey car, the repair was flawless and fast, would highly recommend.
The customer service team at the Garage, talk you through the entire process, and were very helpful. They helped get our car fixed so we could still go camping on time, amazing lads.

Reply from Fix Auto UK - Fix Auto Leeds North
The service was outstanding, willing to go above and beyond and exceeded expectations. The staff are a credit to the company and really personable. I would highly recommend them.

Reply from Fix Auto UK - Fix Auto Leeds North
Very swift and smooth service, particularly from our customer contact, Darren.
Added touch on receipt of the car being repaired it was all cleaned inside and out. Would recommend.

Reply from Fix Auto UK - Fix Auto Leeds North
Car has come back perfect! It has been fixed to a high standard and fully cleaned and valeted too which is great. Darren was great with picking up/dropping off the car and communication from the company was fab. Thanks guys!

Reply from Fix Auto UK - Fix Auto Leeds North
Really easy and quick service from start to finish. Would definitely recommend. Blake dealt with the collection on my vehicle and handled the whole process really smoothly and very helpful - especially when I left my wallet in the car and he came back to drop it off! Car was returned a lot sooner than I thought it would be and was fully cleaned and valeted, which was a very welcome surprise!

Reply from Fix Auto UK - Fix Auto Leeds North
Great communication and customer service from start to finish, Darren was super friendly when picking my car up and refurning it and the repairs are amazing. My car had also had a full valet inside and out when it was returned which was a lovely touch, thank you so much 😊

Reply from Fix Auto UK - Fix Auto Leeds North
Super easy and quick from start to finish with brilliant communication including updates, which is appreciated. Blake and Darren were lovely, so friendly, and took then returned the car with no fuss and lots of information on what would happen. The clean inside and out was a surprise extra and appreciated ❤️

Reply from Fix Auto UK - Fix Auto Leeds North
The guys have been very informative along the way. From pick up, during and dropping off. They also valeted the car from the inside which is always a bonus and very helpful. Deffinitely recommended

Reply from Fix Auto UK - Fix Auto Leeds North
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