Shannon dealt with my repair booking from start to finish, she was absolutely brilliant. When there was a hiccup from my insurance end, she was there to support a resolution, and was courteous and... See more
Company replied
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See what reviewers are saying
Outstanding service overall. Very friendly and helpful. Quick service from beginning to end. Very happy with results. My dog was indeed very happy to get his backseat back. Rentals don't allow 4 l... See more
Company replied
Could not fault the garage at all, great keeping you in the loop with updates, the car looks immaculate and they were rapid getting it fixed, even fixed it earlier than the proposed date! Customer ser... See more
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My car required returning for 2 items to be attended to that were missed when the car was in for repairs the first time. These items were fixed within 2 hours of dropping the car off which was ver... See more
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Company details
About Fix Auto UK - Fix Auto Inverness
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Burnett Road, IV1 1TF, Inverness, United Kingdom
- 01463 232 036
4.4
Excellent
185 reviews
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Reply from Fix Auto UK - Fix Auto Inverness
We're glad you appreciate our team's professionalism. Thank you for your continued trust in our services!
Once my car was booked in it only took…
Once my car was booked in it only took just over a week to get it back. However I did have to wait several weeks for them to take the car in for repair due to lack of courtesy cars.
1 September 2025
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your feedback. We're glad the repair was completed quickly. We regret the wait for the booking due to limited courtesy cars and are working to improve this.
Good Job Done.
There were a few mixed messages regard in a completion date but, once sorted out, in fact I couldn’t fault the service. I wonder if it’s more about me and my love for my car that exacerbated my experience. Staff were great (Shannon in particular was very helpful and tolerated my phone calls very well); the job was first rate. Thanks to FixAuto Inverness.
22 August 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your feedback! We're glad the service met your standards and that our staff were helpful. We'll address the communication issues to ensure a smoother experience in the future. Thank you for choosing us!
Five star, Flawless experience
Great service, couldn't fault a thing, great communication from start to Finnish. Great online app also to track how your car is going through the different stages of the process. Has to be said that they are a Very well organised team. Highly recommended.
19 August 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate you taking the time to leave us such a fantastic review! We're so glad you found our service great and the communication excellent. It's great to hear you liked the online app and that you found our team well-organised.
Insurance claim
Delighted car is fixed. However, receptionist was a bit miss informed. Had to phone insurance about this. Car seems to have gained a few miles. Had a passenger too.
25 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We're glad your car is fixed. We apologise for the misinformation from our receptionist. I will look into any extra miles / passengers as I cannot see this being the case
Determined to overcome all emerging issues.
Very grateful for their determination to overcome all the issues that emerged during the process. Well done all round.
2 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your positive feedback and are so glad we could resolve the issues that arose. Thank you for acknowledging our team's hard work and determination.
Reply from Fix Auto UK - Fix Auto Inverness
Lewis Macinnes,
We appreciate your 5-star review! We're happy to hear that you were pleased with our excellent service and updates on your repair.
Ecxellent service, I had to wait quite a while before…
Excellent service, I had to wait quite a while before getting my car in, but once a curticy car was available the whole process was very efficient the staff were lovely and very helpful
3 June 2025
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate you taking the time to share your feedback. We're happy to hear that our staff were helpful and that the process was efficient once underway. We will pass your comments on.
Good work
My car repair was promised to complete on Friday 30th, but didn't get it back until 4th of June.
The repair seems to have been done to a high standard. No trace of it visible at all. Would have got 5 stars if I'd got it back as originally promised.
4 June 2025
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate you taking the time to leave us a review. We're glad the repair quality met your expectations. We apologise that the completion of your car repair was delayed, and we missed our initial promise.
My experience.
The girls in reception were extremely helpful and polite. The car was returned as it had just left the showroom. Extremely happy with the quality of the work that was done on my car. Thank you.
22 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We are so pleased to hear that you had a positive experience with our team. We strive to provide excellent customer service and are happy to know that our team was able to meet your expectations. We appreciate your kind words and are glad you were happy with the work done on your car.
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your kind words and are glad to hear that we were able to assist you with your queries promptly and effectively.
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your kind words and are glad to hear that you had a positive experience with our service. We strive to provide our customers with the best possible service, and we're happy to hear that we met your expectations.
Great customer service from Lisa who…
Great customer service from Lisa who kept me informed all the way through the process, and a fantastic repair job done, as good as new.
17 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your kind words! We're thrilled to hear you were so pleased with Lisa's service and the quality of the repair.
Great service
So efficient. Was able, via a website, to get an update whenever I wanted. That was regularly updated. Also, the staff were so helpful, courteous and friendly. The job was done earlier than expected, which is an added bonus.
11 March 2025
Reply from Fix Auto UK - Fix Auto Inverness
We're thrilled to hear about your positive experience! It's wonderful to know that our website provided you with the updates you needed and that our staff was helpful and friendly. We're also delighted that the job was completed ahead of schedule. We strive to provide our customers with the best possible service, and your feedback is greatly appreciated.
1st class service kept updated
1st class service kept updated
Courtesy car supplied
Great to deal with
7 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
Thank you for your kind words! We are thrilled to hear you were happy with our service. We strive to provide our customers with a positive experience and we're glad we were able to meet your expectations.
Reply from Fix Auto UK - Fix Auto Inverness
Thank you for your kind words! We're so glad to hear you had a positive experience with our service. We strive to provide efficient and friendly service to all our customers.
Kept me informed
Kept me informed, friendly staff, fixed car quickly and efficiently
25 February 2025
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate you taking the time to share your positive experience. It's wonderful to hear that you were pleased with our communication, the friendliness of our staff, and the prompt and efficient repair of your vehicle.
Reply from Fix Auto UK - Fix Auto Inverness
We're so glad to hear that you were happy with the repair! We strive to provide the best possible service and we're happy to hear that we met your expectations.
A high standard of service and repair
A collision with a wild animal while driving is an experience nobody wants have. Fortunately no one was hurt, but the same can’t be said of the car. Badly damaged, our insurer arranged for repair with Fix Auto Inverness. It’s a stressful situation, but right from the start our experience with the company was positive. We were well looked after and given the reassurance needed by friendly, efficient and professional staff. The work was completed on time and to a high standard. Everything was as it should be and the quality of the repair was first class. The vehicle was even cleaned and valeted while awaiting collection. Can’t rate them highly enough.
11 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We are so glad to hear that you had a positive experience with us. We understand that dealing with car repairs after an accident can be a stressful time, and we strive to make the process as smooth and comfortable as possible for our customers. We are proud that our team was able to provide you with the reassurance and support you needed, and that the work was completed to a high standard. Thank you for your kind words and for choosing us.
Great work.
My mum's car went in to have a scraped bumper fixed, they did a great job, it looks brand new now. All the staff were helpful and friendly, good company to deal with.
11 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
Thank you for your kind review. We're delighted to hear that you were happy with the repair and the service you received. We appreciate your feedback.
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