Great service from beginning to end. Polite staff who explained the process. Provided updates and returned in good time. Brandon and also the woman who met us at the garage were so polite and helpful.... See more
Company replied
Location
Switch locationUnit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB
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Really good service all-round; slight delay re finishing date, but these things can't be helped sometimes even with the best of planning. Good communication/easy to contact the office and most import... See more
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The work carried out was top notch. Collection was when booked, the collection team were polite & knowledgeable, I was informed that I would be contacted after 10 working days. I had to chase to get i... See more
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Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... See more
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Company details
About Fix Auto UK - Fix Auto High Wycombe
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, United Kingdom
- 01494 450088
4.6
Excellent
263 reviews
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Stress free service !
I found the whole thing stress free and I now have a smart ‘new ‘ car in spite of what has been a distressing incident.
The Hyundai car I was given to drive was perfect.
18 June 2026
The process is quick and the staffs are…
The process is quick and the staffs are helpful.
Just the back order of the part is a bit too long.
Communication can be better if they find the issues or questions initially.
21 May 2026
Everybody was really helpful that I…
Everybody was really helpful that I spoke to. They came out to my place of work to check my car was safe to drive. When they returned my car they have done an absolutely beautiful job on the dents and the paint work. My car looked brand new!!
16 April 2026
Excellent service
Excellent service. Made it all very easy.great communication . Danny the young lady I liaised with over the phone could not have been more helpful. Well done everyone
8 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Fix Auto UK - Fix Auto High Wycombe
Amy Swallow,
We're happy to hear that our team provided such great care! Thank you for your positive feedback; it means a lot to us.
Sandra Kluba, Fix Auto UK
Top Work But Communication Needs to Improve
The work carried out was top notch. Collection was when booked, the collection team were polite & knowledgeable, I was informed that I would be contacted after 10 working days. I had to chase to get information, I was promised a call back which never happened. Apart from the need to improve their communications I was very happy with the repairs to my car
8 April 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Ian Jons,
We appreciate your feedback and are glad you were happy with the repair quality and collection. We're sorry our communication fell short of expectations and will address this to improve our service.
Sandra Kluba, Fix Auto UK
Special attention and regular service…
Special attention and regular service updates were very impressive and helpful.
7 April 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Pathi,
We appreciate you taking the time to leave us a review. We are happy to hear that you were impressed and found our updates helpful.
Sandra Kluba, Fix Auto UK
Difficult repair job on a Kia EV3.
quality job. faultless. car drives like a dream again.
25 March 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Mr eric hanlon,
We're happy to hear that you are satisfied with our work! Thank you for your positive feedback; we appreciate your time.
Sandra Kluba, Fix Auto UK
Reply from Fix Auto UK - Fix Auto High Wycombe
Andrew Welsh,
We appreciate you taking the time to leave us a review! We're so glad to hear you were happy with our efficient service and good repair.
Sandra Kluba, Fix Auto UK
Thankyou for fixing my car and dropping…
Thankyou for fixing my car and dropping it off so clean. Looks great.
It’s just a shame it took 3 months and 3 postponements due to staff issues to get it done.
19 March 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Geoff ,
We're happy your car is fixed and clean! We regret the delays and postponements you experienced due to staffing issues, and we appreciate your patience.
Sandra Kluba, Fix Auto UK
Polite & Efficient
6 February 2026
Great experience from start to finish
Great experience from start to finish, fantastic job on the body work , the van was gleaming, even the inside 🤗 great job highly recommended
5 February 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
David May,
Thank you for taking the time to leave such a kind review. We’re delighted to hear you were pleased with the bodywork and the overall presentation of your van, inside and out. Your recommendation is truly appreciated by the whole team.
Sandra Kluba, Fix Auto UK
Reply from Fix Auto UK - Fix Auto High Wycombe
Thank you for your kind review. We shall pass on your comments to the team.
It was a stress free experience
It was a stress free experience. My car was picked up from my home. The gentleman who delivered the car was very professional.
When my car was ready, it was delivered to me without any hassle. I was informed when the driver was due.
The driver who brought the car back was very courteous and professional.
On the whole I was impressed with their service.
22 January 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Johnathan Sivagnanam,
We appreciate you taking the time to leave us a review. We're happy to hear that the pick-up and delivery of your car was a stress-free experience. It's great to know our drivers were professional and courteous.
Michael Wright, Fix Auto UK
Very professional service from start to…
Very professional service from start to finish.
15 January 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Mr Patrick Murphy,
We appreciate you taking the time to share your positive experience with our service. We are so glad to hear that you found our service professional.
Sandra Kluba, Fix Auto UK
The time taken to repair my car was…
The time taken to repair my car was unreasonable. The communication could have been a lot better. However when the car was returned yesterday it looked like they have made a good job. Following my complaints they did get me a decent loan car.
9 January 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Hi Stephen
Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.
We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review.
We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.
Best regards,
Fix Auto High Wycombe
Efficient and clear communication
All communications were clear and efficient in fixing my car following a no fault accident.
Pick up and return of the car was performed as expected and the repair looks great
11 December 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
Mrs Jacqui Bird,
We appreciate your feedback and 5-star rating! We're happy to hear that our communications were clear and efficient, and that the car repair met your expectations.
Sandra Kluba, Fix Auto UK
Reply from Fix Auto UK - Fix Auto High Wycombe
We're happy to hear that you are pleased with our work. Thank you for sharing your positive experience with us.
Sandra Kluba, Fix Auto UK
Great job.
II was really pleased with the finish and the job didn't take that long. The chap who brought the courtesy car was charming and efficient. The lady at the office was very informative about timescales and progress. Great job!
5 December 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
We're happy to hear that you were pleased with the work we did and its timely completion. We appreciate your kind words regarding our team's efficiency and helpfulness. Thank you for your positive feedback!
Sandra Kluba, Fix Auto UK
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