Repairs completed to a high standard. Customer service was amazing. Phones answered promptly, polite staff. Vehicle collected and returned with a courtesy car. Absolutely cannot fault any area of th... See more
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I appreciate all contact by WhatsApp - at least everything in black white. Bit perturbed when text said excess and also VAT element of the job payable etc. had to clarify this. Taking pictures not my... See more
Company replied
Cannot fault this Company in anyway. The service was first class and really pleased with the repair. They really put themselves out to help in anyway they could especially Martine nothing too much... See more
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I cannot fault my experience of Fix Auto Harlow! The repair on my car was literally amazing and the customer service I received from Abbie was superb. She was so helpful and reassuring and kept me upd... See more
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Company details
About Fix Auto UK - Fix Auto Harlow
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
4 South Place, Harlow, CM20 2AN, Essex, Cambridgeshire, United Kingdom
- 01279 439256
4.9
Excellent
309 reviews
Asks customers to review
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I loved the friendly customer service
I loved the friendly customer service, and the staff were all professional and caring, had my car for a few days whilst making my car special, thank you all to the staff that went above and beyond, already told my friends about this company
26 May 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Good Afternoon, thanks so much for the review, we really appreciate your kind words. Many Thanks Emma
Amazing!!
Had the unfortunate pleasure of dealing with the guys from Fix when someone rearranged the front of my car while unoccupied.
From the get go everyone I dealt with were brilliant! Happy, helpful and really nice from the girls at reception to Adam and the rest of the team and management.
My car was repaired and came back looking good as new in no time!
Couldn't recommend them more. Thank you for everything!
15 March 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Bryan, thanks so much for your great review, we're so pleased to hear you were happy with the repairs, even with the circumstances. Many Thanks again Emma
Fix Auto Harlow repaired my car…
Fix Auto Harlow repaired my car perfectly. They kept me informed of the repair progress. The repair only took a week, which was a lot quicker than other companies I have used.
I would 100% recommend Fix Auto Harlow if you need a repair to your vehicle. Great work!
17 May 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Good Afternoon Linda, thank you for taking the time to leave a review. We're so pleased to hear you were happy with the repairs. Many Thanks Emma
Genuine and helpful service
Wanted to take the time to write a review for the fantastic Abbie at Fix Auto Harlow.
She has gone over and above throughout a complicated process with our insurance company but managed to deliver an exceptional, professional but also personal service. She always got back to me when she said she would and also got my car delivered back to me effortlessly the SAME DAY.
23 May 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Rosie, thank you for taking the time to leave a review. We really appreciate it. Kind Regards Emma
They are very attentive and get back to…
They are very attentive and get back to you very quickly and they are all very polite and accommodating
Will defo be using them again if need be in the future
10 April 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Taylor. Thanks so much for your kind review, it’s really appreciated. Thanks Emma
Absolutely fantastic!
Absolutely fantastic! We were so happy with our repair, and the staff were a pleasure to communicate with. Could not recommend enough!
17 April 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Zena, thank you for taking the time to leave and review, we really appreciate it. Kind regards Emma
Happy with my car
5 April 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Hayley, thanks for the review. Regards Emma
ABBIE RICHARDSON ...STAR EMPLOYEE
Abbie the lady that co-ordinated the repair was exceptional .She really listened to our main concern (we needed an automatic courtesy car) and delivered .She was always honest and straight forward and thats rare these days .I have been running business for over 40 years and you are lucky to have her .The repair was at your Harlow branch.
4 April 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Paul, thank you for such a good review, it’s really nice to hear such good feedback I will pass your kind words on to Abbie. Thanks again Emma
Abbie was more than helpful from start…
Abbie was more than helpful from start to finish! Refreshing to get excellent customer service!
31 March 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Louise, thanks for your review. I will pass your kind words on to Abbie. Thanks Emma
Outstanding. From the first contact up and till i…
From the first contact up and till i received my car back as new the whole process was faultless.
Many thanks to Tony and his great team.
29 March 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi, thanks for taking the time to leave a review. We really appreciate the feedback. Thanks Emma
Car went in for repair 4 weeks ago now…
Car went in for repair 4 weeks ago now got car back.they did a outstanding job on my car.outstanding team they have would highly recommended this place girls on reception where really helpful and kept me informed all the way through.very happy customer thanks again
26 February 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Jim. Thanks so much for your review. We really appreciate it. Many Thanks Emma
They kept me updated all the time
They kept me updated all the time. All the staff were polite and friendly and my car was fixed in a week to a really higher standard. Would definitely recommend
7 March 2023
Reply from Fix Auto UK - Fix Auto Harlow
Hi Amanda, we really appreciate you taking the time to leave a review. Many Thanks Emma
Great service
Quick service, kept up to date throughout the process of repairs.
Abbie especially was very helpful and quick to respond to any questions.
8 March 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Ella, thanks for the lovely review, many thanks Emma
Awesome service and very pleased with…
Awesome service and very pleased with the results! Nock Bullock is the man! High quality work!
28 February 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Cleopatra, thanks for taking the time to leave a review, Kind Regards, Emma
Top quality outfit
I am really not one to provide reviews in general and in a world where service levels are generally under duress across all industries I was super surprised by the level of service provided by fixauto Harlow. Both Abbie, Nick and even passing by staff were really friendly and welcoming with a can do attitude. My car was repaired exactly on time, without hitches and to a high quality level. Would wholeheartedly recommend there services, great to have such a family friendly and honest business in Harlow. Massive thank you to Abbie and Nick for making the process so easy.
28 February 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Darren, thank you so much for your glowing review. We're so pleased you were happy with the service, I will pass your words on to the team. Thanks Emma
Excellent communication
Excellent communication, Very helpful on all matters, Quick response and very sufficient.
Would recommend.
1 March 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Matthew, thanks for the review, it's much appreciated. Kind Regards, Emma
So pleased! Thank you!
I am so pleased with the outcome of my vehicle that went in for a repair. My car has come back super clean and looks almost brand new! Although the repairs took longer than expected through no fault of Fix Auto they kept me updated every step of the way. Can’t fault anything. Thank you so much!
28 February 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Rachel, we're so pleased to hear you were happy with the service, we really appreciate the review. Many Thanks Emma
Excellent company incredibly happy with…
Excellent company incredibly happy with results. Really efficient and couldn’t have done more to help us.
1 February 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Tom, thanks for the review, Kind Regards, Emma
Amazing work!
Got my car back extremely quick and as good as new!
I was kept inform throughout the process and the work they did is incredible!
23 February 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Emmie, thanks for the review and feedback. Kind Regards, Emma
Great communication from friendly…
Great communication from friendly staff. Car returned to work address.
Would recommend this company
23 February 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Thanks for the review Emma, glad to hear you were happy with the service. Kind Regards, Emma
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