Can’t thank Fix Auto UK enough, this is the first time I’ve had to use an outside of my area garage, and I was delighted with the service, from the reception staff to the person giving me my keys... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Can’t thank Fix Auto UK enough, this is the first time I’ve had to use an outside of my area garage, and I was delighted with the service, from the reception staff to the person giving me my keys... See more
Company replied
Although my car was fixed there was a lot of miscommunication and unnecessary delay. It took at least a month to get booked in and the ‘correct’ parts ordered. On the day I was meant to collect my car... See more
Very helpful staff, nothing was to much trouble for them. Kept me well informed of progress on the repair of my vehicle. Courtesy car provided was a dream to drive and in excellent condition.
Company replied
Great communication from customer service , kept informed , Darren arrived with courtesy car , easy transfer . Friendly staff on arrival to pick it up Waiting on badge for the car , trust i'll here... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Hawthorn Street 73, G22 6HY, Glasgow, Scotland, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very efficient service all round.
I was always kept up to speed with the progress of my car repair.

Reply from Fix Auto UK - Fix Auto Glasgow North
Fantastic service. Courteous employees. Great job and done in a swift time

Reply from Fix Auto UK - Fix Auto Glasgow North
Up to date service delivery, offer of delivery, pleasant phone manner.

Reply from Fix Auto UK - Fix Auto Glasgow North
Great communication car all fixed and sparkling thanks to all staff great service recommend

Reply from Fix Auto UK - Fix Auto Glasgow North
I was kept upto date with the ongoing repairs to my car. Car was fixed in a timely manner and repairs were spotless. Good/frienrly customer service from the staff at reception.

Reply from Fix Auto UK - Fix Auto Glasgow North
Customer service contact before during and after.

Reply from Fix Auto UK - Fix Auto Glasgow North
Great service from start to finish. The lady I spoke to on the phone was so helpful and polite and the man who delivered my courtesy car was so helpful running through all the controls with me.

Reply from Fix Auto UK - Fix Auto Glasgow North
Overall experience was great.Car picked up and Wing mirror fixed then returned to me. No issues

Reply from Fix Auto UK - Fix Auto Glasgow North
The service is great they are great the girls on the phones and also. Arrange for ur car to be picked up and drop a curtesy car off in same

Reply from Fix Auto UK - Fix Auto Glasgow North
Heavy dent near side rear near my fuel cap and scratch on nearside rear door. All was repaired and come back like a new car. Well pleased

Reply from Fix Auto UK - Fix Auto Glasgow North
My was car was fixed the next day for collection as I had only put it in the previous day to be honest I expected it to be at least a week, as I had planned various things for the week ahead without my car and i also received a courtesy vehicle. And just to mention the staff where brilliant aswell and really pleasant people. I don't like doing reviews but really pleased with the service I received and its appreciated.

Reply from Fix Auto UK - Fix Auto Glasgow North

Reply from Fix Auto UK - Fix Auto Glasgow North
The customer service was excellent, friendly and efficient service.

Reply from Fix Auto UK - Fix Auto Glasgow North
Great experience from start to finish, admin staff very helpful in arranging pick up, pick up was prompt no messing about, even delivered car back to me at work no problem at all, Stephen who picked it up and delivered it back was very nice, polite and nicely presented, I would highly recommend this team.

Reply from Fix Auto UK - Fix Auto Glasgow North
Staff very helpful. Good communication with office, and smart curtesy car.

Reply from Fix Auto UK - Fix Auto Glasgow North
From start to finish on the repair of my car the guys kept me informed of the progress.
Made an excellent job of the repair

Reply from Fix Auto UK - Fix Auto Glasgow North
Being very helpful and reassuring and getting your car back on time

Reply from Fix Auto UK - Fix Auto Glasgow North
Recently, my wife's car was damaged by a driver in our local supermarket car park, who then drove off. The matter was referred to our insurers who appointed Fix Auto to repair our car. The whole experience was hassle free and completely straightforward. I dropped our car off on the Thursday morning and it was returned to us completely repaired the following Tuesday. In the interim period we were provided with a courtesy car. I found all members of staff at Fix Auto Glasgow North who I dealt with to be friendly and helpful. I have no issues recommending Fix Auto Glasgow North to anyone considering having their car bodywork repaired.

Reply from Fix Auto UK - Fix Auto Glasgow North
The service was amazing and so were the staff

Reply from Fix Auto UK - Fix Auto Glasgow North
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.