Very professional from start to finish with no surprises. Excellent finished paint work car looks like new. Certainly use this service again and would recommend them highly. David
Location
Switch locationUnit 2 Pitreavie Drive, Pitreavie Business Park, KY11 8US Dunfermline, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Reception desk were very professional and helpful when I couldn't manage the dates due to holiday. Turned around new dates along with courtesy car. First class service, car handed back in brand new co... See more
The company that fixed my car did a good job of the body work but when I took it straight to a garage for m.o.t. they found one of the spotlights not working luckily they discovered it was just a conn... See more
Company replied
Brilliant work! Had my front bump repaired by them. I didn’t like the original boring design ( 2018 Mercedes C class), so suggested them to get the GT style aftermarket grille from eBay and the rest... See more
Company replied
Company details
About Fix Auto UK - Fix Auto Edinburgh West
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 2 Pitreavie Drive, Pitreavie Business Park, KY11 8US, Dunfermline, United Kingdom
- 01383 666220
4.8
Excellent
86 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional from start to finish…
Very professional from start to finish with no surprises.
Excellent finished paint work car looks like new.
Certainly use this service again and would recommend them highly.
David
20 August 2026
Reception desk were very professional…
Reception desk were very professional and helpful when I couldn't manage the dates due to holiday. Turned around new dates along with courtesy car. First class service, car handed back in brand new condition.
27 July 2026
Efficient service
8 July 2026
Gold standard company
Gold standard company. Gold standard staff. Workmanship to the highest standard possible.
An outcome far exceeding all my expectations A reassuring caring and simply excellent company.
10 July 2026
Super quick service and courtesy car…
Super quick service and courtesy car from Fix.
My insurance company sent me to Fix for my repairs. They kept me up to date with progress and any delays that came up.
I would recommend them again.
28 April 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Fix Auto UK - Fix Auto Edinburgh West
We are happy you had such a fantastic experience with us. Thank you for your positive feedback; it means a lot to our team and I will be sure to pass on your comments.
Best Regards
Michael.
Great from start to finish
Great from start to finish. Quick and efficient assessment of the car. Guided tour of the courtesy car and the finish on the job is brilliant. Thank you.!
14 May 2025
Reply from Fix Auto UK - Fix Auto Edinburgh West
Thank you for your kind words! We're delighted to hear you were happy with the assessment, courtesy car, and the quality of the repair. We strive to provide a positive experience for all our customers. I will be sure to pass on your kind words to the team.
Kind regards
Michael.
Reply from Fix Auto UK - Fix Auto Edinburgh West
We appreciate your positive feedback and are glad to hear that you were satisfied with the service you received.
All the best.
Michael
Quick 10 working day turnaround
Stuart Roden Motors FixAuto were super efficient.
Car was picked up on 14/04/2025 and ready on 25/04/2025.
Courtesy car was a small city car (automatic) which is what I wanted due to driving an automatic myself.
Only down side was that I couldn’t take my dog in the car due to their policy and no dog stickers on the windscreen.
Customers should be notified of this when initially contacting to arrange a courtesy car.
Apart from that, I would highly recommend them.
Whole front bumper, sensors and number plate replacement.
13 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Edinburgh West
Thank you for your review and for highlighting your experience with our courtesy car policy. We appreciate your feedback and understand your disappointment about the restriction on pets. We strive to provide a convenient and comfortable experience for all our customers, and we will take your suggestion into consideration as we review our policies.
We are pleased to hear that you were satisfied with the overall efficiency of our service and the quality of the repairs. We are committed to providing excellent customer service and appreciate your positive feedback.
Regards
Michael.
I would recommend this company.
All employees were very helpful and informative in their dealings with me.
22 April 2025
Reply from Fix Auto UK - Fix Auto Edinburgh West
Thank you for your kind words. We're so glad to hear that you found our employees helpful and informative. We strive to provide excellent customer service and appreciate your feedback.
Regards
Michael.
Good service second time i have had to…
Good service second time i have had to use the service. Only think I feel is my wish wippers sound like they have or the windscreen have paint on them
21 March 2025
Reply from Fix Auto UK - Fix Auto Edinburgh West
Hi Andrew,
I'm glad that you are happy with the repairs and service. If you want to pop in when you are passing, then I will get someone to clean your windscreen and make sure there is no overspray on this.
Regards
Michael.
Easy to work with
Dropped car off early with no issues and had to pick up late, again, no issues. Quality workmanship. Very helpful and friendly, highly recommend.
10 March 2025
Reply from Fix Auto UK - Fix Auto Edinburgh West
Thank you for your kind words! We are delighted to hear that you had a positive experience with us. We appreciate your feedback and are glad you found our team helpful and friendly. I will pass this onto the team.
Regards
Michael.
Reply from Fix Auto UK - Fix Auto Edinburgh West
We're so glad to hear that you were impressed with our expertise and the outcome of our work. Your positive feedback means a lot to us.
Regards
Michael.
Positive experience at a stressful time
The reception staff and bodyshop experts were approachable and communicated well throughout what would otherwise have been a stressful period. There was a waiting time of 3 -4 weeks for a courtesy car but this was explained at the outset and I was able to plan around this.
31 January 2025
Reply from Fix Auto UK - Fix Auto Edinburgh West
We appreciate your kind words and are glad to hear you had a positive experience. We strive to provide our customers with excellent service and communication, and we're pleased to know that our team met your expectations. We understand that dealing with car repairs can be stressful, and we're happy to hear that our staff made the process as smooth as possible for you.
Regards
Michael.
Very happy with the service supplied.
26 February 2025
Reply from Fix Auto UK - Fix Auto Edinburgh West
Thank you for your kind words and 5-star rating. We're thrilled to hear you were happy with the service we provided.
The team were very friendly but…
The team were very friendly but professional. They kept me up to date with progress and confirmed everything that was arranged.
24 February 2025
Reply from Fix Auto UK - Fix Auto Edinburgh West
Hi Kenny,
We are glad that you were happy with the service and repairs to your car. Many thanks for the 5 star review. I will pass this onto the team.
Regards
Michael.
Excellent repair
5 star experience for repair…fixed within a few days
Shortage of courtesy car was only downside
10 February 2025
Reply from Fix Auto UK - Fix Auto Edinburgh West
We appreciate you highlighting the positive experience with your repair. We understand the inconvenience of a shortage of courtesy cars and will strive to improve this aspect of our service. Thank you for your feedback.
Repairs done to high standard
10 February 2025
Reply from Fix Auto UK - Fix Auto Edinburgh West
Hi Alison,
Thanks for leaving a 5 star review. I am glad that you were happy with the repairs and will pass this onto the team.
Kind regards
Michael.
Quick at contacting to fix the problem.
Quick at contacting to fix the problem.
Good communication.
Quick at fixing the issue also.
23 January 2025
Reply from Fix Auto UK - Fix Auto Edinburgh West
We appreciate your kind words and are glad to hear that you had a positive experience. We strive to provide excellent customer service and are happy that our efforts met your expectations.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.