From deivering my vehicle to collection, i was kept informed of the progress. Workmanship appears to be of a good standard, everything cleaned up afterwards as well.
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See what reviewers are saying
Took my F Pace in to get a quote to repair damage to the bonnet after Smart repair systems could not do it. Fix Auto gave me a quote which was very competitive to other repairers. Dropped car off earl... See more
Company replied
Our car was brought in for repairs through our insurer and I’m so glad it was - the team were fantastic. Kept us updated, easy to contact over the phone and went out of their way to help resolve some... See more
Company replied
Came from Sunderland to collect my car but when I arrived I was informed that the keys hadn’t been left. Went to find my car to have a look and a guy from a different building approached me asking if... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Chesnut Street, DL1 1RJ, Darlington, United Kingdom
- 01325 637 517
4.6
Excellent
34 reviews
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Great team, excellent work.
The reception team, workshop team and manager are all great and have been incredibly helpful. The work standard is very high and customer care, communication and advice were second to none.
The work was completed to a very high standard and retuned on time in budget and clean. I am very happy to recommend this company to anyone.
17 October 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Darlington
Hi Rachel thank you for taking the time to leave a 5 start review, we're really pleased to here that you found us helpful and that we kept you informed throughout the repairs, on budget and a high standard are what we aim for. we truly appreciate your recommendation and we will do our very best to live up to it
The whole team went out of their way to…
The whole team went out of their way to be helpful. I have very high standards and the team have gone over and above to met them.
The car was repaired with ease and to time and budget. The paint is a flecked black metallic. It has been matched perfectly.
The car was returned in an immaculate condition.
The team are friendly,organised and I would recommend the company without hesitation.
14 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Darlington
Thank you for your kind words! we're so pleased you found our team helpful and professional, and that you're happy with the quality of our repair work. your recommendation means a lot to us and if you ever need us we will be here to help
had a great experience at drive…
had a great experience at drive darlington . staff really friendly and helpful
14 October 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Darlington
Hi Mark, Thank you so much for for the 5 star review
you have made our day
I am extremely satisfied with the…
I am extremely satisfied with the service given. The repair was carried out to a high standard and the staff were both professional and friendly. Communication throughout the process was excellent with regular updates ensuring I was fully informed about the status of my vehicle and the necessary repairs
16 October 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Darlington
Thank you for such a great review, we understand that its a difficult time while the repairs are under way so we appreciate the feedback about the communication, we do try our best and it's so rewarding for our team when we know we have helped
Absolutely terrible
Absolutely terrible, didnt quote for the full job, rude to me on multiple occasions, had my car fir weeks as quoted and couldn't get the parts. Got my car back, central locking and immobiliser fault still on, and there is overspray or remnants of the theft damage all over my plastics. Also the haven't blended there is a straight line down the swage line and they have painted over masking tape and screws for my roof rack.
9 October 2025
Reply from Fix Auto UK - Fix Auto Darlington
Dear David,
Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet your expectations, after reviewing the details of your visit we would like to clarify a few points.
Our team always aims to provide friendly and professional service. We understand that at times our staff may need to be direct in explaining what is and isn't included in a claim, but this is never intended to come across as rude. We apologise if their communication felt curt - that was certainly not the intention.
Regarding the work that was not carried out, this was because those items were not related to the issues covered under your claim. We're required to follow specific guidelines to ensure that only relevant repairs or services are completed within the scope of the approved claim.
We do value your feedback, as it helps us continue improving our service and communication. If you'd like to discuss this further please contact us directly so we can review your case in more detail.
Reply from Fix Auto UK - Fix Auto Darlington
Thanks so much for the fantastic feedback! we really appreciate your support - it means a lot to hear you think we're a great company (twice!)
Prompt service and a job well done
Prompt service and a job well done. Craig collected and delivered the car and was very courteous and friendly.
24 September 2025
Reply from Fix Auto UK - Fix Auto Darlington
Thank you for the wonderful review! we're so pleased to hear you were happy with our prompt service and that Craig made a great impression. I have passed your kind words on to him and he is over the moon to be mentioned in the review so a big thank you from him
The fix was timely
The fix was timely, they provided me a courtesy car and they were really friendly. I had a wonderful experience with them
19 September 2025
Reply from Fix Auto UK - Fix Auto Darlington
Thank you so much for your review! 5 stars mean so much to the team it was a pleasure getting your car back to looking its best and back on the road
Reply from Fix Auto UK - Fix Auto Darlington
Mo,
We're happy to hear that you had a great experience. Thank you for your positive feedback regarding our swift repairs!
Fix Auto UK
Everything!
4 July 2025
Reply from Fix Auto UK - Fix Auto Darlington
Thank you so much for the 5 stars! We're happy we could help through a tough situation and get your car back in great shape. If you need us in the future don't hesitate to reach out.
Repair looks good on first inspection
Repair looks good on first inspection . Collection and delivery guy was a great representative...
21 May 2025
Reply from Fix Auto UK - Fix Auto Darlington
Your feedback made our day - thank you! We know how stressful accidents can be, and we're so glad we could help get you back on the road quickly and confidently. We're always here if you need us again!
Volvo driver
The repair on my vehicle is first class and I thank you for a really good job.👍
25 February 2025
Reply from Fix Auto UK - Fix Auto Darlington
Wow - thank you for such a glowing review! We're thrilled we could get your car repaired and back to you looking it's best. It's always our goal to make the experience as smooth as possible.
Well pleased with the repair
Well pleased with the repair, the communication and the service provided.
17 January 2025
Reply from Fix Auto UK - Fix Auto Darlington
Thanks so much for taking the time to leave such a great review! We're happy we could take the stress out of a tough situation and get your car looking good as new. Don't hesitate to reach out if need us again in the future.
Great service
Great service, dropped my car off where a hire car was waiting for me. My car was ready within a week and a half. Great repair, cleaned and valeted to a high standard
2 January 2025
Reply from Fix Auto UK - Fix Auto Darlington
Thank you so much for your kinds words! We're thrilled to hear you had such a wonderful experience with us - it really means a lot to know we made a positive impression.
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