Fix Auto UK - Fix Auto Dagenham Reviews 281

Lovely customer service! Fixed my car before the expected time frame. Would definitely recommend their service. Thank you so much!

Great repair. Colour matched perfectly, panel gaps perfect. No issues whatsoever. Great repair shop!

Fantastic job done and guy who brought the van bk to me professional

Was a great experiance, unfortunately had someone hit my car while it was parked and it was due for repair at Fix Auto. The process was very frustrating for me but Fix Auto were very helpful, from start to end they provided me with a great service. I spoke to their receptionists many times who were always very polite and informative. I would like to say a special thanks to Kelly as she was very helpful on the day it came to collecting my car and I was able to collect it very well promptly. Would definitely recommend. Once again, thank you very much for being so efficient, polite and making a difficult situation much more easier to bare.

Got my car earlier than expected date , and recieved my car hours earlier than promised , thanks to Ian .

Great job on my vehicle after my accident, even had it washed after the repair. Can not fault them in any way. Good communication throughout, always updated me with information before they started & finished work on my vehicle.

Just amazing service. HIGHLY recommended.

Mimi and Steve did a wonderful job on my white Audi S5 and they went above and beyond to make my car look as brand-new, as it was before the accident. I want to thank everyone at the Dagenham branch for the wonderful work you did.

5 star all the way, the lovely receptionists kept me informed of the progress of my car. Picked up my car today and it looks brand new. Really nice team of engineers and assistant’s.

Delays after delays.

I have been stood up multiple times by this garage...excuse after excuse!! PLEASE STAY AWAY

A great repair job on my vehicle and Ian done a great job dropping off and going through the details of the work done!

Really happy with the service received by fix auto staff.
They repaired my car to a brilliant standard. Thanks

I cannot commend the staff enough . Kelly and Jamie went above and beyond in getting my fiesta repaired and arranging a hire car in a timely manner . I have to get my son to university and they made it possible for my car to be repaired before I take him. Very friendly, helpful and informative in addition I would also like to mention Colin who was also very helpful and pleasant. Absolute first class service ! Would recommend to anyone needing a repair.

First class service. Highly recommended. Staff were courteous, friendly and very helpful, the repair to my Volvo V90 was done to a fantastic standard and totally to my satisfaction (and I am very particular about my car) One small glitch, the repair took longer than anticipated due to a delay in the parts supply chain so NOT the fault of Fix Auto, However, they extended the term of my hire car at no extra cost to myself for the length of the delay. Professional and expert repair facility, I would not hesitate to bring my car here again.

Just went to collect the car, two scratches were repaired one wasn’t.
When I complained I was shown the quote ( which I had never seen before!) and told the missing section wasn’t quoted for.
I asked why would I only want half the job done?
I then asked to see the only document I had ever seen and actually signed, which of course included the missing work.
I was then told it would be another £90 and two more days.
Whoever worked out the process here needs some urgent advice!!
I’m very annoyed about this because it had come in £20 less than my max….and now the budget is blown due to their mistake.

Addendum - One correction to response- “upon collection” gives a false impression… actually when the car was dropped off and I signed off on what was to be repaired all three items were included….. that was the only document I had ever seen ( the quote was shown to me for first time after I noticed the work was incomplete )

My repairs were done on time to a high standard. After it was delivered back to me, I noticed a non body work issue and when I mentioned it to the company they were straight back at my place to collect the car and fix it. Top rate company, highly recommended.

Excellent service and my car looks brand new

Good repair and result. Only very minor thing that I can comment on was a line of glue from masking tape left across top of door. Really not a problem though. Having trouble finding a comment for you.

Great customer service, pick up and dropping facility. It was our 1st time experience and it was hassle free. Thanks, fix auto team!

I thought the service provided was outstanding!!! My car went in dented and scratched after a non fault accident… Dirty and looking a bit sorry for itself….. A week later came out dents and scratches gone, cleaned inside and out.!!!! Even checked my tracking… Staff were friendly and provided a professional response to any enquiries!

I’m absolutely over the moon! Thank you so much.