Our insurers sent our car to the Chessington branch after an accident. Everyone we dealt with was friendly, helpful and efficient. They kept us fully updated with the progress on the repairs and the c... See more
Company replied
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Our insurers sent our car to the Chessington branch after an accident. Everyone we dealt with was friendly, helpful and efficient. They kept us fully updated with the progress on the repairs and the c... See more
Company replied
Basically, the job was done well. The initial evaluation was very thorough and found problems I was unaware of. The body repair was done to a very high standard. They were very good at communicatio... See more
Company replied
I dislodged a corner of my cars front bumper having caught it on the edge of a fence post whilst reversing on my drive. I visited Fix Auto in Chessington to get an idea other than cost of repair. I... See more
Company replied
Very impressed with Fix Auto Chessington. They were super responsive as soon as the referral was made from our insurance company and arrived to pick up the car and leave us a curtesy car. Communicatio... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Techview House, Cox Lane, KT9 1SG, Chessington, Surrey, United Kingdom
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Excellent service from all departments.
I particularly liked keeping me informed on a regular basis.

Reply from Fix Auto UK - Fix Auto Chessington
My vehicle was repaired through insurance company. Repairs were done so quickly, so easy to deal with.
Very friendly , welcome staff, always keep you updated with vehicle repair.
Highly recommend ! 👍

Reply from Fix Auto UK - Fix Auto Chessington
fix Auto kept me informed of what was happening with my car. Made the whole process very easy. Great telephone and reception staff. Returned my car super sparkling. Couldn’t have asked for anything more.

Reply from Fix Auto UK - Fix Auto Chessington
I was continually updated on the progress of repairs.
The staff during phone calls were always very courteous and helpful.

Reply from Fix Auto UK - Fix Auto Chessington

Reply from Fix Auto UK - Fix Auto Chessington
Cool place great job cant do enough for you

Reply from Fix Auto UK - Fix Auto Chessington
Very efficient service with great communication from staff.

Reply from Fix Auto UK - Fix Auto Chessington
Had car repaired through insurance. Process was great, from initial call, car drop off, communication on progress, and eventual pick up. Every one was friendly and polite! Very happy with the process and outcome.

Reply from Fix Auto UK - Fix Auto Chessington

Reply from Fix Auto UK - Fix Auto Chessington
Turned up on time. Did a good job on my car and returned it on day as planned. Kept in touch. No complaints at all.

Reply from Fix Auto UK - Fix Auto Chessington
amazing, the assessor had the ability to assess the damage from a few exterior damage. He also had the ability to assess non-visible damage that apparently was the main contributor to the vehicle being 'written off'. Evidently the small digital camera used had an x-ray capability!

Reply from Fix Auto UK - Fix Auto Chessington
I was kept up-to-date with everything, and the courtesy car was delivered and collected from my house, which made it really convenient

Reply from Fix Auto UK - Fix Auto Chessington
Excellent customer service from booking in , to drop off and receiving temporary car.
Was kept up to date and informed throughout time working on car, although missed a small thing was very professional and sorted this out efficiently.
Definitely a garage worth using excellent job done and lovely welcoming staff on reception

Reply from Fix Auto UK - Fix Auto Chessington
Had major repairs done to my BMW X5 a few years ago. This was a small job, by comparison, but I immediately contacted Fix Auto to see whether they could help me as I trusted their workmanship. Arnie was very helpful, as was the technician who did the work and the receptionists. Very pleasant atmosphere and would highly recommend. A lesson in not always returning to the dealerships!

Reply from Fix Auto UK - Fix Auto Chessington
Great communication and service and the repair was really quick!

Reply from Fix Auto UK - Fix Auto Chessington
My car was collected and earlier than I was expecting. They kept me up to date with the repairs and gave me an end date for the work and met that date. The work was done competently and looked good when finished.

Reply from Fix Auto UK - Fix Auto Chessington
The work has been carried out efficiently and on time.

Reply from Fix Auto UK - Fix Auto Chessington
Overall a great service. The only issue l had was on returning my car after the work had been completed l had a new airbag light on my dashboard which hadn’t been there before. However this was sorted out swiftly too. Thanks

Reply from Fix Auto UK - Fix Auto Chessington
My car went in to be repaired bumper wing and foglight,has been done perfectly then sprayed…. Also reception young lady was so helpful with updates and welcoming

Reply from Fix Auto UK - Fix Auto Chessington

Reply from Fix Auto UK - Fix Auto Chessington
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