I dislodged a corner of my cars front bumper having caught it on the edge of a fence post whilst reversing on my drive. I visited Fix Auto in Chessington to get an idea other than cost of repair. I... See more
Company replied
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I dislodged a corner of my cars front bumper having caught it on the edge of a fence post whilst reversing on my drive. I visited Fix Auto in Chessington to get an idea other than cost of repair. I... See more
Company replied
Timely pick up and delivery of car but with a month’s wait for an agreed date for the work to begin, the parts could have been ordered ahead of the car getting to the venue for the work to begin. The... See more
Company replied
My car came here for repair after a fairly significant impact that affected every panel on one side. Fix Auto were excellent, great communications during the process, always friendly and most importa... See more
Company replied
Prompt action, answered all my queries on the phone kept me fully updated re progress f my repair
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Techview House, Cox Lane, KT9 1SG, Chessington, Surrey, United Kingdom
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The staff were very friendly and helpful and the atmosphere was friendly and it was clean. They kept in touch about the repairs to the car.
A very good service

Reply from Fix Auto UK - Fix Auto Chessington

Reply from Fix Auto UK - Fix Auto Chessington
Fantastic costumer experience. They did everything possible to work around my schedule, Constant updates and all round pleasant people

Reply from Fix Auto UK - Fix Auto Chessington
The repairs were done in a timely manner and well executed. I was well informed through the whole process , and reception was always helpful.
Communication with my insurance company should have been better, on a number of occasions I was told I would have to pay an excess, when this was not correct.
I was given a quote for some additional work , which was completely unnecessary. Luckily I did not take up this quote.

Reply from Fix Auto UK - Fix Auto Chessington
You kept us informed of progress. You collected and delivered my car

Reply from Fix Auto UK - Fix Auto Chessington
Brilliant communication throughout. Excellent reception staff! The work was done superbly and to top it all - my car came back all clean.
Would highly recommend and will definitely use again if needed.

Reply from Fix Auto UK - Fix Auto Chessington
Great company, great job, my car looks better than new. I highly recommend it

Reply from Fix Auto UK - Fix Auto Chessington
Great communication throughout the process. Would recommend.

Reply from Fix Auto UK - Fix Auto Chessington
My car was repaired to a very high standard (looks brand new). I’m very pleased with it. And communications from Fix Auto as to the progress was good. Also, my car was cleaned thoroughly inside and out. I highly recommend Fix Auto for ur repairs, they are excellent…

Reply from Fix Auto UK - Fix Auto Chessington

Reply from Fix Auto UK - Fix Auto Chessington
Excellent and friendly communication is what sets this garage apart. It's easy to get through to them on the phone and you then get helpful information. Whilst the car was with them, they sent text updates. The car was ready a couple of days earlier than they estimated. The repair looks great and the car was returned clean.

Reply from Fix Auto UK - Fix Auto Chessington
Did a beautiful job on my car also the loan car service and updates on work progress very efficient

Reply from Fix Auto UK - Fix Auto Chessington

Reply from Fix Auto UK - Fix Auto Chessington
Everyone I spoke to was very helpful, polite and friendly. I was informed how the car was progressing and when it would be ready. again when I rang regarding delivery they were very helpful and my car was returned to me in time and looking lovely. Thankyou

Reply from Fix Auto UK - Fix Auto Chessington
Frequent updates. Repair completed within time frame given.Friendly staff. Excellent repair job. Car came back spotless! Delivery & collection service available.

Reply from Fix Auto UK - Fix Auto Chessington
Very efficient service and I was kept fully informed and up to date with progress of repair.
Molly was an absolute credit to the company.

Reply from Fix Auto UK - Fix Auto Chessington
Great, seamless service and repairs have come out amazing. There was weekly text message updates which were very helpful and they arranged collection and delivery of our vehicle which helped us a lot given the nature of our business. Would highly recommend.

Reply from Fix Auto UK - Fix Auto Chessington
Excellent.....just a big thank you for the outstanding service , you provided. Keeping me informed and updated on the niggly little things from day 1 to the day the car was delivered. Thank you to the whole team.

Reply from Fix Auto UK - Fix Auto Chessington
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