Fix Auto UK - Fix Auto Buckingham Reviews 

781
•
TrustScore 5 out of 5

4.8

Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

The team were fantastic. The work required was well explained, the work carried out was fantastic and all done really quickly. Would certainly recommend!

Rated 5 out of 5 stars

The reception staff who booked the job were very friendly and knowledgeableThe garage repaired our dented and scratched rear bumper couldn’t fault the job they collected and returned the car to our ho... See more

Company replied

Rated 5 out of 5 stars

The team at Fix Auto did a great job on repairing our campervan, kept us informed throughout and worked tirelessly to get the parts we needed, which was a challenge at times, and returned the vehicle... See more

Company replied

Rated 5 out of 5 stars

Everything was very smooth from start to finish. Replacement car arrived, our car taken away for repairs, regular updates on progress, car arrived back few hours after we phoned to schedule handover.... See more

Company replied


Company details

  1. Auto Repair Shop
  2. also in
  3. Auto Body Shop
  4. Auto Dent Removal Service
  5. Car Repair and Maintenance
  6. Car Service

About Fix Auto UK - Fix Auto Buckingham

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, United Kingdom

  • 01280 822671

4.8

Excellent

TrustScore 5 out of 5

781 reviews

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4.8

All reviews

(781)

5,716 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointing

Vehicle was signed off as ready to collect but clearly was still damaged . Had to sign that I was satisfied (& pay my excess ) in order to have my vehicle back until another repair date agreed . It took 2 further attempts to fix the initial damage .
Would avoid - only chosen as an insurance claim

6 July 2026
Unprompted review
Rated 5 out of 5 stars

The team were fantastic

The team were fantastic. The work required was well explained, the work carried out was fantastic and all done really quickly. Would certainly recommend!

23 September 2026
Unprompted review
Rated 5 out of 5 stars

They kept us informed

They kept us informed all the way

15 September 2026
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Hi, JACQUELINE,

Thank you for your wonderful five-star review and for highlighting our communication. We are so pleased to hear that you felt well-informed throughout the process.

Sharon Horn, Fix Auto Buckingham

Rated 2 out of 5 stars

So far I am not impressed!My car was…

So far I am not impressed!My car was booked in 3 weeks ago (my choice) for some body work repair following and accident... so there was plenty of time to get the new parts -bumper etc. It was collected this morning and I was given a quick run through of the controls etc it's a manual car so pretty basic- no rear view camera or sensors etc. Sometime after the delivery driver left I went to move the car and couldn't release the handbrake it. Eventually after trying to find an online manual( there wasn't a manual in the car ) and after two phone calls to the garage another delivery driver in the area was sent to sort out the problem which was caused because the handbrake had been put on much too tightly for me to release it. I then received a message saying the estimated repair would take 10 days including a weekend -when nothing would be done of course...tbc!

7 September 2026
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

God Morning David,

We appreciate you taking the time to share your recent experience with us. We are genuinely concerned to hear about the difficulties you encountered with the handbrake and the absence of a manual in your vehicle upon delivery. We understand how frustrating it must have been to face such an issue, especially after anticipating your car's return. We are also noting your feedback regarding the estimated repair timeline. We are reviewing our delivery and vehicle preparation procedures to prevent similar situations in the future and ensure all necessary items are present and functional.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Excellent service and exemplary work

The team at Fix Auto did a great job on repairing our campervan, kept us informed throughout and worked tirelessly to get the parts we needed, which was a challenge at times, and returned the vehicle to us in an as good as new position - we would definitely use again for any car repairs (hopefully not following an accident next time !!) and would strongly recommend them

20 August 2026
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning Peter,

We are absolutely thrilled to hear about your positive experience with us! It's wonderful to know that our team kept you informed and worked tirelessly to get the necessary parts for your campervan. We are delighted that the vehicle was returned to you in an "as good as new" condition. Thank you for your strong recommendation!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Excellent service from the garage

Excellent service from the garage, very professional in all aspects replacing a damaged door and panel, you would never know

3 August 2026
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Hi Janet,

Thank you for your wonderful review! We are so pleased to hear that you were happy with the professional service you received and that the repair to your door and panel was completed to such a high standard.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Very efficient

Fix Auto have been very efficient, kept us informed & completed the repair faultlessly ahead of their advised schedule. Very happy with the service.

17 August 2026
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Hi Russell,

We're so pleased to hear that we were efficient and kept you well-informed throughout the repair process. It's wonderful that the work was completed faultlessly and ahead of schedule. Thank you for your kind words!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Picked up the vehicle as arranged and…

Picked up the vehicle as arranged and repaired the damage within good time scales. Job was very well done and good communication with the garage.

5 August 2026
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning,

Thank you for your wonderful review! We're so pleased to hear that your vehicle was repaired efficiently and to a high standard. It's great to know that our communication met your expectations.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

I’m very happy with the service

I’m very happy with the service. They were professional, kept me updated throughout the whole process, and everything was done very quickly. Thank you!☺️🤗

31 July 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Afternoon',

We are so pleased to hear you had such a positive experience with our service. It's wonderful to know that our professionalism and communication throughout the process were appreciated. Thank you for your kind words!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Quick Fast and Efficient from start to…

Quick Fast and Efficient from start to finish.

27 July 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning, Raz,

We appreciate your positive feedback! We are so glad you were happy with our quick, fast, and efficient service from start to finish. Thank you!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Good communications throughout

Good communications throughout, nice replacement car. All in all very efficient

24 July 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi, Matt

We truly appreciate your kind words and are delighted to hear that you found our communication helpful and our service efficient. We're also glad you enjoyed the replacement car.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Really good -

Really good. Very efficient and easy to contact and speak with a human.

21 July 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Mr Des O'Connor,

Thank you for your kind words and for taking the time to share your positive experience. We are so pleased to hear that you found our service efficient and appreciated being able to speak with a human.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Great service

Great service, both communication & work on our vehicle

1 June 2026
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Hi, Ben,

Thank you for your 5-star review! We are so pleased to hear that you experienced great service, both with our communication and the work on your vehicle. We truly appreciate your feedback.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Great communication and service from…

Great communication and service from the whole team

10 July 2026
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning

Thank you for your wonderful 5-star review! We are so pleased to hear that you experienced great communication and service from our entire team.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning, Kulwant

Thank you for taking the time to leave us a review. We are so pleased to hear that you were happy with the repair and the service you received from our team.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

The courtesy car was excellent and work…

The courtesy car was excellent and work completed on time.

9 July 2026
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Hi, Shaz,

We're so pleased to hear that you found our courtesy car excellent and that the work on your vehicle was completed on time. Thank you for your positive feedback!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Excellent car repair service following an accident

My car was involved in an accident and the insurance company assigned FixAuto. The service and communication was excellent and the car was repaired and returned within an extremely reasonable time and when returned looked like nothing had happened! I would most certainly use FixAuto again and highly recommend them.

12 June 2026
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Good morning, Christopher,

We are so pleased to hear about your positive experience with us! It's wonderful that our team provided such high-quality service and that you were impressed with the repair work. Thank you for your recommendation!

Sharon Horn, Fix Auto Buckingham

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