Absolutely superb service. Claire who was in Reception when I dropped the car off could not have been more helpful or professional and was a pleasure to work with. Claire also kept the other r... See more
Company replied
Location
Switch locationUnit B Intec Business Park, Wade Road, RG24 8NE Basingstoke, Hampshire, GB
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See what reviewers are saying
Excellent service throughout from organising when my car could go in, sorting out a courtesy car, and dealing with the handover at the end. Helpful, pleasant, and patient at all times.
Company replied
Right from the beginning Fix Auto Basingstoke delivered 5* service repairing the damage to my car. They collected the car from my home and kept me in touch with the repair progress. Phil delivered my... See more
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Car was picked up and returned to my home. Car was repaired immaculately and had been beautifully cleaned inside and out. Jason, the delivery driver was friendly and efficient, explaining all I n... See more
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Company details
About Fix Auto UK - Fix Auto Basingstoke
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit B Intec Business Park, Wade Road, RG24 8NE, Basingstoke, Hampshire, United Kingdom
- 01256 517230
4.5
Excellent
349 reviews
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First class
From start to finish, absolutely first class. Highly recommend, my car looks like new
8 April 2026
Reply from Fix Auto UK - Fix Auto Basingstoke
We're happy to hear that you had a first-class experience! It's great to know your car looks like new. Thank you for your recommendation.
Fix Auto Basingstoke
First Class Service
Absolutely could not fault the team from the moment I arrived, the Presentation of the premises and the service on reception, and the Personal service from the tech/Bodyshop team..nothing was to much trouble and I left with a smile on my face - Top Job - Thank you
10 April 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
We appreciate you taking the time to leave us a review. We're happy to hear you could not fault our team from arrival, the presentation of our premises, the service, and the personal attention from the team. It's great to know you left with a smile!
Fix Auto Basingstoke
Very good customer service
Very helpful reception staff, easy to contact. Excellent repair.
9 April 2026
Reply from Fix Auto UK - Fix Auto Basingstoke
We appreciate you taking the time to leave us feedback! We're so glad the reception staff were helpful and the repair was excellent.
Fix Auto Basingstoke
They did it again - thanks all at Fix Auto Basingstoke!
Damian, Mark and the whole team at Fix Auto Basingstoke are amazing. I’ve been using them for nearly a decade now for working on my classic car as well as my dailies. This time my 2025 BMW touring had a front end collision and I had Admiral send it straight to the guys. Car went in looking a sorry state and came back in less that two weeks looking showroom fresh - wouldn’t go anywhere else. Oh, and their new body shop premises are state of the art!
27 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
We're glad you enjoyed your experience with us over the past decade. It's great to know that we could restore your BMW to its former glory after the collision. Thank you for your continued trust and for highlighting our new premises!
Fix Auto Basingstoke
From the word go
From the word go, I felt very comfortable using this. 1)someone came to my house and examined my car
2) I had someone answering a call, answering any questions
3) I was informed of progress
4)I was called to say my car was done
5)My car was delivered,
Super, all round service & inclusion
Thank you, real team work
26 March 2026
Reply from Fix Auto UK - Fix Auto Basingstoke
We appreciate you taking the time to leave us a review. We are happy to hear that you felt comfortable with our service, from the initial assessment to the delivery of your car. It is good to know you were informed of progress.
Fix Auto Basingstoke
Autofix were extremely informative and…
Autofix were extremely informative and kept me up to date with the process of my vehicle as well as providing me with a courtesy car. They also cleaned my car , inside and out, for me which was a lovely touch. I’d like to say a special thank you to Ben who returned my car and made it an overall good experience for me!
20 March 2026
Reply from Fix Auto UK - Fix Auto Basingstoke
We appreciate you sharing your positive experience! We're happy to hear that you were well-informed throughout the repair process and that you enjoyed the courtesy car and the car cleaning service. We're glad our service made it a good experience for you.
Fix Auto Basingstoke
Reply from Fix Auto UK - Fix Auto Basingstoke
We're happy to hear that your experience was easy. Thank you for your positive feedback; we appreciate it very much.
Fix Auto Basingstoke
Dent fixed
Contacted Fix Auto to look at a dent on my car bonnet. They arranged for a specialist to look at my car. The work was carried out professionally and quickly, you could not see the dent once they had finished. Very pleased with the work, very quick and convenient service and a nice cup of tea while I waited.
25 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
We appreciate you taking the time to share your experience. We're so glad the specialist was able to professionally and quickly repair the dent on your car. We're happy you were pleased with our convenient service!
Fix Auto Basingstoke
Although the repair took a lot longer…
Although the repair took a lot longer than the time we were told, plus we were told we would be kept up to date with progress which we had none !! The car was immaculate when it was returned to me. The workmanship was outstanding . Reception staff very polite and helpful. Hence the 5 stars.
20 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Thank you for taking the time to leave us a review and for the 5-star rating.
We’re really pleased to hear that you were happy with the quality of the repair and that the vehicle was returned to you in immaculate condition. I’ll also make sure your kind comments about our reception team are passed on.
That said, I’d like to sincerely apologise for the lack of communication during the repair process. We understand how important regular updates are, and we clearly fell short on this occasion. This is something we are actively working to improve so that all customers are kept fully informed throughout.
Thank you again for your feedback, it’s genuinely appreciated and helps us improve our service going forward.
Fix Auto Basingstoke
Mercedes Repair
Unfortunately someone drove into my Mercedes and damaged it, her insurance company arranged the repair with Fix Auto Basingstoke, they contacted me straight away and arranged collection, Phil the driver was very nice and professional, they kept me updated with the works and my car was returned a week later by Phil again, immaculate job, highly recommend.
25 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
We appreciate you sharing your experience. It's great to hear that the team provided prompt service and kept you informed throughout the repair process. We're so glad the vehicle was returned to you in excellent condition. Thank you for recommending us!
Fix Auto Basingstoke
My car
Prompt service,my car came back gleaming ,very helpful team my car delivered to the door by two very cheerful chaps ,I couldn't be happier
4 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hello Angela
We appreciate you sharing your five-star experience. We're happy to know you found our team helpful, the service prompt and that your car was returned in pristine condition.
Henry Morris
Brand & Communications Manager
Fix Auto Basingstoke
High quality repair work
Fix Auto did an excellent repair on our Honda CRV. It was high quality. The help and communication from Damian Eton was also very much appreciated, ensuring the work could be carried out when I could make my car available. Would highly recommend their work and service.
11 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
We appreciate your recommendation! We're happy to hear that you were pleased with the high-quality repair on your Honda CRV and the helpful communication, ensuring the work fit your schedule. Thank you for your feedback!
Fix Auto Basingstoke
10/10 would recommend!
I was amazed by the level of professionalism and kindness of the staff. Most of the time you can either get one or the other...but with Fix Auto - Basingstoke you get it all. The 2 gentlemen that came to collect my car were so lovely and reassured me on the work that would be done on my car, informed me of the timeframe of the work and let me know of my options to get my car back. When it was time to collect my car, I ended up going to fetch it and the staff at the front desk had the same level of professionalism and friendliness as the two gents...even at 8am in the morning! The desk staff who kept me updated over the phone were always so polite and informative. I would 10/10 recommend to a friend or family member
3 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Sarah,
We're happy to hear that you had such a positive experience with our team! We appreciate your kind words regarding our professionalism and helpfulness. It's great to know our team met your needs and expectations. Thank you for the recommendation!
Fix Auto Basingstoke
Excellent Service from Fix Auto
Very happy to recommend Fix Auto. The process to repair my car went very smoothly, with regular updates on progress. All the staff were incredibly friendly and only showed a willingness to provide an efficient service. The car was delivered back and was immaculate.
27 February 2026
Reply from Fix Auto UK - Fix Auto Basingstoke
We appreciate you recommending us! We're happy the repair process was smooth, with helpful updates. It's great to know our team was friendly and efficient, and that your car was returned in excellent condition. Thank you!
Fix Auto Basingstoke
Staff were very helpful and the repairs…
Staff were very helpful and the repairs were completed earlier than expected and to a fantastic standard.
23 February 2026
Reply from Fix Auto UK - Fix Auto Basingstoke
We appreciate your kind words! We are so happy to hear that our staff were helpful and that the repairs were completed to a fantastic standard and ahead of schedule.
Fix Auto Basingstoke
Reply from Fix Auto UK - Fix Auto Basingstoke
We appreciate your kind words regarding our helpful staff and the quality of our service. Thank you for your positive feedback!
Fix Auto Basingstoke
Excellent service provided and great…
Excellent service provided and great work completed .. all staff pleasant and friendly timely delivery from their driver .. a pleasant experience overall
19 February 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
We appreciate you taking the time to leave us this fantastic review! We're happy to hear you received excellent service and found our staff pleasant and friendly.
Fix Auto Basingstoke
More than happy client
The repair was most professional resulting in a car as new. To accompany that, the car was presented back to me in an ultra showroom condition.
Would always recommend Fix Auto to others.
17 February 2026
Reply from Fix Auto UK - Fix Auto Basingstoke
We appreciate your recommendation! We're happy to hear that you were pleased with the repair and the showroom condition of your car upon its return. Thank you for your review!
Fix Auto Basingstoke
The repair itself is to a very high…
The repair itself is to a very high standard. Only issue is a bit of orange peel paint where they have blended it in.
16 February 2026
Reply from Fix Auto UK - Fix Auto Basingstoke
Thank you for taking the time to leave a review and for highlighting the high standard of the repair. We really appreciate your feedback.
We’re sorry to hear about the concern with the paint finish where it has been blended. We would like the opportunity to look into this properly and make sure everything is as it should be.
Please give us a call and ask for Stuart Evans (Manager) so we can arrange a convenient time to inspect the vehicle and resolve the issue for you as quickly as possible. Your satisfaction is important to us and we are here to help.
Thanks,
Fix Auto Basingstoke
Reply from Fix Auto UK - Fix Auto Basingstoke
We are happy to hear that you had a great, hassle-free experience. Thank you for your positive feedback!
Fix Auto Basingstoke
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