Staff were very friendly and welcoming. I called in to collect my car seats after the first week which was no trouble for staff; they were very accommodating. Cosmetic repair was perfect; excellent... See more
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Great service from Fix Auto Basildon, Jeep went in just before Christmas, kept constantly updated by the team on delivery of parts and repairs, Thank you Star Bewley. Just had the Jeep delivered back... See more
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When I had an accident in my Volvo the insurance company gave me the choice of four companies to rectify the work on the left wing. I chose the right company. Fix Auto took their time, sourced... See more
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I had a front end car accident at the beginning of May, but thankfully was still drivable and legal. My insurance (Aviva) gave me a choice of 2 local repair centres, and thankfully I Chose FixAuto (Mo... See more
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Company details
About Fix Auto UK - Fix Auto Basildon
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Harvey Close 6-10, SS13 1EY, Basildon, Essex, United Kingdom
- 01268 727127
4.7
Excellent
62 reviews
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Reply from Fix Auto UK - Fix Auto Basildon
KD,
Thank you for your kind review and 5 star review! We are so pleased you found us easy to deal with and appreciated our communication and updates.
Kind regards
Fix Auto Basildon
Overall very satisfied
Staff were very friendly and welcoming. I called in to collect my car seats after the first week which was no trouble for staff; they were very accommodating. Cosmetic repair was perfect; excellent job. Good communication initially but then no follow up for a couple of weeks and as I couldn't get a response on the phone number they'd called me on I had to visit to find out what was going on.
The repair seemed to take forever; much longer than when I'd had repairs done privately in the past.
Courtesy car was brand new and adequate for my needs. Overall I was very satisfied; it was just a little slow.
29 May 2026
Reply from Fix Auto UK - Fix Auto Basildon
Mrs G,
We appreciate your positive feedback regarding our friendly staff and the excellent cosmetic repair. We sincerely apologize for the communication lapse and the extended repair time. We are reviewing our processes to ensure more consistent updates and efficient service for all our customers.
Kind regards
Fix Auto Basildon
Helpful staff on the reception and the…
Helpful staff on the reception and the process was simple and didnt take long and the repairs done on my car were excellent.
8 May 2026
Reply from Fix Auto UK - Fix Auto Basildon
David,
We appreciate you taking the time to leave us a review. We're happy to hear that you found our staff helpful and the repair process simple, and that you were pleased with the repairs to your car.
Kind regards
Fix Auto Basildon
Reply from Fix Auto UK - Fix Auto Basildon
Hi Lee
Thank you for your feedback happy to read you have received great service from our team at Fix Auto Basildon.
Excellent experience with Fix Auto…
I had a front end car accident at the beginning of May, but thankfully was still drivable and legal. My insurance (Aviva) gave me a choice of 2 local repair centres, and thankfully I Chose FixAuto (Motoraid). I took my car down a couple of days later so they could evaluate what was needed, and the use of a courtesy car for duration of repair. Hollie was fantastic throughout and very responsive to emails. Courtesy car was lovely and a week later I collected my car which was perfectly repaired and cleaned inside and out. Cannot fault FixAuto and would highly recommend.
20 May 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Adam,
We're happy to hear that you had a positive experience after your accident. We appreciate you choosing us for the repairs and are so glad the courtesy car and the repair work met your expectations. It's great to know our communication was helpful, and we thank you for recommending us!
Kind regards
Fix Auto Basildon
Absolutely brilliant from start to…
Absolutely brilliant from start to finish. Following an accident I booked my car in for repairs. Everything was exemplary! From collection and return of my car, through updates about the repair, to the help that the office staff provided me with all my queries. Nothing was too much trouble. Car now back and in mint condition - they gave it a deep clean and even hoovered it! Can’t fault anything. Amazing service 😃 Thank you all - especially Hollie xxx
18 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Julia,
We're happy to hear that you had such a positive experience with us! We appreciate your kind words regarding our team's dedication to providing excellent service, from start to finish. It's wonderful to know that you were pleased with the repairs and the extra care we took with your car.
Fix Auto UK
Great service and efficient
My last review for this company was removed. I don't know why but I will keep this one more brief. They are good, efficient, keep you informed and the work is of high quality.
23 May 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi David
We appreciate you taking the time to share your experience for us again. We are happy to hear that you found our services efficient and of high quality. We value your feedback.
Kindest regards
Fix Auto Basildon
First class service
I was very impressed with the service I got from the staff right the way through from the first day I took my vehicle to them for repair.
I thought I’d be waiting weeks for my vehicle to be completed but it was days .
Overall I’d highly recommend using fix auto everytime .
Thanks again all
5 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
We appreciate you taking the time to share your positive experience. We're happy to hear that you were impressed with our team's service and the speed of the repair. We're glad you would recommend us!
Kind regards
FIX Auto Basildon
Andy was great delivery all happy with…
Andy was great delivery all happy with the car
1 May 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
We're happy you're pleased with the delivery and your car. Thank you for sharing your positive experience with us!
Kind regards
FIX Auto Basildon
Basildon car body repairs
Car collected following collision which was clean and drama free. Body repairs completed to a high standard, car was returned in showroom condition - repairs seamless - fantastic service.
Thank you
28 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Thomas
Thank you for your kind words and 5-star review! We're so glad to hear you had a positive experience with us. We strive to provide excellent customer service and are delighted that you were happy with the repair work and the overall process.
Kind Regards
Fix Auto Basildon
I feel they went above what they were…supposed to
I feel they went above what they were supposed yo do. I really appreciated that & cumunication was really good.
17 April 2025
Reply from Fix Auto UK - Fix Auto Basildon
Hi David
Thank you for your kind words, we strive to provide excellent customer service and appreciate your positive feedback on our performance.
Kind Regards
Fix Auto Basildon
Great service
Great service, great customer service. Very happy with my repair. Thankyou!
10 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Lucy
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent service and are glad we met your expectations.
Best regards
Fix Auto Basildon
Fantastic!… Star and everyone at Fix…
Fantastic!… Star and everyone at Fix Auto- have gone above and beyond. My Mercedes had some damage on the rear passenger door and it has been repaired like new. It was completed quicker than advised and I have been updated regularly. All very professional and definitely would recommend and use again. Superb team
Thank you
Kind regards john
7 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi John
We are so pleased to hear about your positive experience with our team. We strive to provide exceptional service and are delighted that you were impressed with the quality of the repair, the communication throughout the process, and the overall professionalism of our team. We appreciate your kind words and are grateful for your recommendation.
Best regards
Fix Auto Basildon
Very polite and efficient
Had a small repair for my lorry mainly paint work. Was taken and repaired on the same day very polite and efficient, also did a great job on the repair.
28 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Thank you for your kind words and for choosing our services. We are delighted to hear that you were pleased with the repair work and the overall experience. We strive to provide excellent service and appreciate your positive feedback.
Best regards
Fix Auto Basildon
Amazing body workshop
Amazing body workshop. I will only trust them with my campervan now.
Their service is exemplary including the driver who drove it back to us.
28 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Lorren
Thank you for your kind words! We are thrilled to hear that you were so happy with our service. We strive to provide the best possible experience for our customers, and we are delighted that you were impressed with our team, including our driver. We appreciate your trust and look forward to serving you again in the future.
Kind regards
Fix Auto Basildon
Very quick turnaround
Very quick turnaround, repaired the car back to its original state and delivered the car back to my home address. Andy did a very efficient survey and drop off / pick up service.
28 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Nathan
We truly appreciate your kind words and 5-star rating. We're delighted to hear that you were pleased with the quick turnaround time, the quality of the repair, and the convenience of our drop-off and pick-up service. We strive to provide exceptional customer service and are glad that we met your expectations.
Best regards
Fix Auto Basildon
I was dealt with professionally and in a swift way when I had some bodywork on my car.
I was very impressed
17 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Janet
We are delighted to hear that you were impressed with our service. Your positive feedback is greatly appreciated.
Best regards
Fix Auto Basildon
From beginning to end to end with…
From beginning to end to end with communication from Star and Andy was very good in keeping me updated and efficient in their dealings very pleased with their service
Thank you Andy & star
Diana
14 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Diana
We are thrilled to hear about your positive experience! It's wonderful to know that you were kept informed and felt the service was efficient. We appreciate your kind words about Star and Andy, and we'll be sure to share your feedback with them.
Best regards
Fix Auto Basildon
Great Service
I took my car in on Monday due to the paint peeling away on some plastic trim. I was greeted with friendliness and professionalism. They provided a courtesy car (free of charge) and completed the job in 48 hours. On my return I was, once again, treated extremely well and the repair was first class. Special mentions for Star, Hollie and James whose service compelled me to leave this review. I would recommend them highly.
12 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi David
Thank you for taking the time to share your positive experience. We are delighted to hear that you were pleased with the service you received from our team. We strive to provide our customers with a friendly and professional experience, and it's wonderful to know that Star, Hollie, and James exceeded your expectations. We are committed to delivering high-quality repairs and are proud that you were satisfied with the outcome. We appreciate your kind words and recommendation.
Best regards
Fix Auto Basildon
Reply from Fix Auto UK - Fix Auto Basildon
Hi Andrew
Thank you for your kind words. We're glad to hear you had a positive experience.
Best regards
FIX Auto Basildon
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