Five Star International Reviews 295

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive attitude, highlighting their efficiency and clear communication. Many people found the service to be excellent, describing the process as smooth, stress-free, and well-coordinated, leading to successful outcomes. However, some customers also noted occasional issues, such as an immigration counselor being busy and delaying file submissions, or being perceived as rude. A few other people also felt that the company was disorganized and unprofessional, citing ignored calls and emails, and feeling they had to do most of the work themselves.

What people talk about most

Staff

Reviewers express high satisfaction with the staff, highlighting their professionalism, knowledge, and... See more

Service

Consumers find service to be positive, with many describing it as excellent, efficient, and reliable.... See more

Customer service

People report positive experiences with customer service. Many customers express gratitude for the... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the process easy, smooth,... See more

Based on these reviews

Rated 5 out of 5 stars

The team was well supportive,cleared all our queries regarding our skilled worker visa application, and we are grateful for the help so far.. I would like to recommend to improve the time mana... See more

Company replied

Rated 5 out of 5 stars

This was my second experience with Five Star International, and just like the last time, the process was smooth and hassle-free. They patiently resolved all my queries and doubts and were extremely he... See more

Company replied

Rated 5 out of 5 stars

I would like to express my sincere gratitude for everything you have done for me. In just three days, you managed to resolve my entire situation and helped me secure the job I am in toda... See more

Company replied

Rated 5 out of 5 stars

Five Star International has been absolutely exceptional. They supported me through my Skilled Worker visa process at a time when I felt completely overwhelmed, stressed, and worried about my futu... See more

Company replied


Company details

  1. Immigration Attorney

About Five Star International

Written by the company


Five Star International is a specialist immigration services provider with over 20 years of experience.

We know immigration inside out – whether you’re looking for a Sponsor Licence, looking to study in the UK, looking to join family already in the UK or bringing a loved one to the UK.

Our expert team covers all aspects of business, personal and family immigration so you can be sure that you’re in safe hands throughout the entire journey.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

295 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

FIVE STARS for Five Star International

I had an excellent experience with Five Star International. They were very professional, knowledgeable, and supportive throughout my visa application process. Everything was handled smoothly, and thanks to their guidance my visa was successfully approved. I truly appreciate their dedication and clear communication. I highly recommend his services to anyone looking for reliable immigration assistance.I personally want to mention Mr. Dan, Ms. Navya and Ms. Perdeep for their wonderful service and timely guidance.
Thank you

9 February 2026
Five Star International logo

Reply from Five Star International

I will be sure to pass your thanks on, and thank you for placing your trust in our company!

Rated 5 out of 5 stars

They are a team of highly qualified and…

They are a team of highly qualified and competent lawyers who know exactly what they are doing. My encounter with them was the best compared to other legal team. They solve problems that others cannot solve. I am very privileged to have met them.

19 January 2026
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Reply from Five Star International

Oh wow, thanks for leaving such a positive review!

Rated 4 out of 5 stars

Five star indeed

Five star has being my immigration lawyer since I came to UK and will continue to be for they have never disappointed. Thanks to John Doherty which was used to make this recent experience possible again.

14 January 2026
Five Star International logo

Reply from Five Star International

Thanks for your review!

Rated 5 out of 5 stars

I am extremely satisfied I am extremely satisfied with the service provided by Five Star International. From the beginning, they have been professional, supportive, and reliable. Despite the complexi

I would like to express my sincere gratitude for everything you have done for me.

In just three days, you managed to resolve my entire situation and helped me secure the job I am in today. That truly made a huge difference in my life, and I will always be thankful for your support.

Your professionalism, efficiency, and kindness did not go unnoticed. You handled everything with such care and respect, and that meant a lot to me during an important moment.

Some things do not need many words — just genuine appreciation. Thank you very much for your dedication and for being such an educated and professional person.

I truly appreciate it.

Kind regards,
Evandro de Souza Silva
This letter is for the person who recommended me for the job I have today. ❤️🙏🏽💐🔥

11 February 2026
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Reply from Five Star International

I will pass this to Kate - she will be delighted and I know she was happy to help!

Rated 3 out of 5 stars

Slow communication

When applying for my UK visa communication was very slow and inefficient. When I was waiting for an appointment for my English exam there was a radiosilence. When I received the result I had to fill in some forms as expected but for some of the forms I had to contact my local government which took precious time, also as expected. If I received all the forms I had to fill out sooner then I would have saved +/- 2 weeks on my visa application process. Overall was the experience with Five Star alright but I do feel that this is an issue they have to address to make their service smoother and less stressful.

19 December 2025
Rated 5 out of 5 stars

Five StaExceptional Service - Kate Binnie Truly Went Above and Beyondr International has been…

Five Star International has been absolutely exceptional. They supported me through my Skilled Worker visa process at a time when I felt completely overwhelmed, stressed, and worried about my future in the UK.
Their advice was accurate, and made sure the application was done correctly and on time.

I especially want to mention Kate Binnie, who went above and beyond in every possible way. Kate has been kind, understanding and supportive. If it was not for Kate, we may not have been able to stay in the UK and I will always be grateful for her help.

I would confidently recommend Five Star International to anyone who needs immigration support. They are reliable, trustworthy, and truly care about their clients.

12 December 2025
Five Star International logo

Reply from Five Star International

I have passed your message onto Kate, she was very touched. Thanks for taking the time to post your review, it is very appreciated!!

Rated 5 out of 5 stars

Good Experience and Hassle free process

I had a very good experience with Five star International. Very reliable and efficient service. I was well guided throughout the whole process from Work Permit to Naturalisation over these years. Will recommend to all who is planning to migrate and settle in UK.

14 January 2026
Five Star International logo

Reply from Five Star International

Thank you so much!!

Rated 5 out of 5 stars

Professional and Reliable Visa Processing Support

I recently used Five Star (International) Ltd – Immigration Specialists for my visa application, and I’m very satisfied with the service they provided. From start to finish, the team was professional, organised, and clearly experienced in handling immigration matters. They guided me through each step of the process, making everything much easier to understand.

Communication was one of their strongest points. They responded quickly to my questions, provided clear explanations, and kept me updated throughout the application. Their attention to detail gave me a lot of confidence that my documents were being handled correctly.

13 October 2025
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Reply from Five Star International

Thanks for your kind words, much appreciated!

Rated 5 out of 5 stars

Best service

Your teamwork and communication with client is very good. Keep up the good work.

11 December 2025
Five Star International logo

Reply from Five Star International

Thanks!

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