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Five Lakes Law Group Reviews 

6,266
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,253 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, making the complex process much easier to understand. Many people appreciate the empathetic and caring approach of the team, who are dedicated to assisting with difficult financial situations and providing hope. Reviewers also highlight that they are kept well-informed every step of the way and receive quick, clear answers to their questions. The company's service is consistently described as efficient, managing debt resolutions in a timely and effective manner. Consumers find the overall user experience to be smooth and easy, significantly reducing anxiety and providing much-needed reassurance during stressful times.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Customer service

Clients share positive opinions on customer service, consistently praising representatives for being helpful,... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and appreciation for the... See more

User experience

Consumers find the user experience to be positive, with many describing the process as easy, simple, and... See more

Payment

Reviewers mention ambiguous feedback about payment, with some finding the payment plans affordable and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Five Lakes Law group has been very professional and helpful with my needs. I would recommend them to everyone with debt relief needs. They have been nothing short of amazing helping with the proce... See more

Rated 5 out of 5 stars

Lynda worked with me to ensure I understood the entire process and what accounts we will be working with. As we record some of my hesitations regarding this being to good to be true, what is the cat... See more

Company replied

Rated 5 out of 5 stars

My specialist, Emilie Meredith, was excellent. She walked me through it every step of the way from explaining how the process works, explaining my options, as well as critically analyzing my financial... See more

Rated 5 out of 5 stars

Jeff was very pleasant to speak with about my debit situation. He walks me through their program process step by step explaining each step in great detail. With him doing this made it easy for me to... See more

Company replied


Company details

  1. Law Firm
  2. Debt Relief Service

About Five Lakes Law Group

Written by the company

Five Lakes Law Group is a well-respected debt relief law firm with licensed attorneys that help consumers facing financial hardship.

Experienced, caring and easy to work with, our attorneys make debt help accessible to people struggling with unmanageable debt. Clients overcome financial challenges quickly and affordably through personalized plans that:

  • Provide 1-on-1 attorney support
  • Lower eligible monthly payments by 40%+
  • Resolve debt in as little as 24–48 months
  • Include a mobile app and 24/7 support

After a free consultation, our licensed attorneys will review your debt, income and goals to determine the best plan for you. Once enrolled, you’ll make one lower, consolidated monthly deposit and can monitor your progress in our easy-to-use mobile app.

Five Lakes Law Group helps individuals and families overwhelmed by credit card debt, personal loans or other unsecured debts. Many of our clients come to us after experiencing major life changes like job loss, reduced income, medical emergencies, divorce or other unexpected events. Five Lakes Law Group helps people move forward with confidence, clarity and control over their finances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(6,266)

1,219 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Run from this company! Please save yourself

Please please please trust all the truthful and bad reviews not the ones they pay for to make it look like they are out to help you.

Half of your monthly payment goes to their pockets so if you can afford $600 a month from two payments a month you should call the Credit card company yourself and negotiate a lower balance. I did this on my fourth account. I had with them that I withdrew and I had no problem working with the credit card company.

Five lakes law group will they tell you they want to help, but you have to realize they’re all salesman and all they care about is lining their pockets no matter how much it tanks your credit score.

Not to mention the extra fees that they charge you, the extra exiting fee that they charge you you can record them and they have a recording saying that there is no penalty to pay off early, no hidden fees, etc., but please trust me and believe that they are lying just like any other company that’s getting rich off of your dime and situation.

Read the reviews on Reddit and anywhere you can to save yourself the headache and trouble.

Please please please call and negotiate your own bill with the creditors bc you too can get it down to half of what you owe. Again, I did this with my last account I withdrew from them and it wasn’t super difficult.

27 June 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Ashley,
We feel it necessary to correct a few points to better represent the true nature of our services. Every review comes from a real client sharing their honest experience, and each is verified through the reputable platforms where it is posted. We'd encourage anyone to read across those platforms to get a full picture.
Our compensation is success-based, which means we only earn it after securing a result you have reviewed and approved. This structure is outlined in full during enrollment and in the Welcome Kit every client receives. When a fee is earned, it is because progress has been made on your enrolled debt.
Our focus remains on your overall financial health while a dedicated team works on your behalf. Please reach out to our Client Success team at clientsuccess@fivelakeslawgroup.com or 855-441-6129 so we can discuss your concerns with you directly.
— The Five Lakes Team

Rated 5 out of 5 stars

Starting process

Sunny was absolutely amazing to speak with. Very helpful, very understanding, and very knowledgeable. I appreciate a great experience first starting out. Helps settle some nerves that may arise during the process. So far so good! 😊

27 June 2026
Unprompted review
Rated 4 out of 5 stars

Easy to work with it

Easy to work with it. I just started getting offers to lower my payment off amounts. I don’t like how it tanks your credit and that the accounts may show charge off on my credit report.

26 June 2026
Rated 5 out of 5 stars

Bryan Swindle was the greatest to work with

I spoke with Bryan Swindle. Bryan was a pleasure to talk with, he made me feel comfortable like I was talking to an old friend. He made sure I understood what I was embarking on. He was supportive of finding the best resolution and saving me money in the long run. He provided great information and tips. It was such a pleasurable experience during a rough time in life.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Professional and Smart

Thomas S. and Yarbell were chill, professional, and knew their stuff. Answered all my questions and got me into a better place.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience

Jeffery made this experience positive, informational, and easy. I was nervous going into this, however, he quickly made me feel comfortable with his calm demeanor. Highly Recommend!

25 June 2026
Unprompted review

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