Fitwearpro Reviews 286

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Ordered a personalized tire cover for my Jeep. Order was originally shipped to somewhere in Michigan (I’m in NC). Had difficulties contacting seller, eventually going through PayPal to get them to r... See more

Rated 5 out of 5 stars

Couldn’t be happier with the products. Bought 2 coffee mugs and an ornament. The coffee mugs were delivered first so sent a message just in case the ornament somehow was lost in transit. Received... See more

Company replied

Rated 5 out of 5 stars

I had ordered a personalized hoody for my daughter in law for christmas an unknowingly i spelt her name wrong.I contacted your customer service through email and the mistake was corrected.She absolute... See more

Rated 4 out of 5 stars

The quilt itself was great, quality was excellent. The only problem I had was delivery. Wanted for Christmas gift and didn’t receive till after Christmas. So allow extra time if ordering for gifts. Se... See more

Company details

  1. Bedding Store

Written by the company

Fitwearpro - where you can customize and buy Personalized Quilt Blanket, Fleece Blanket and other personalised products.


Contact info

3.4

Average

TrustScore 3.5 out of 5

286 reviews

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Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Poor Customer Service

Ordered a personalized tire cover for my Jeep. Order was originally shipped to somewhere in Michigan (I’m in NC). Had difficulties contacting seller, eventually going through PayPal to get them to respond. They shipped again and order was finally received, but was not as ordered. Personalization looked good, but tire cover lacked camera hole as was ordered and was larger than ordered.

This seller is not responsive when you attempt to contact them and has poor customer service. Good luck if you order from them!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Company With Great Customer Service

I’m writing this review because I could’nt update my first review. I want everyone to know that Fitwearpo has great customer service. They took care of my problem and I couldn’t be happier with the service I got. I highly recommend this business.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Beware of ordering anything from Fit…

Beware of ordering anything from Fit Wear Pro. I ordered the military jacket, and the quality was abysmal for the price of $64. It seems like everything they sell is cheap, and I suspect it’s all made in China. If you want quality, don’t buy from Fit Wear Pro. You’ll get a cheap product at a high price.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order for a customized…military hat

I placed an order for a customized Military hat. The hats shown on their website look really good so I placed the order. I corresponded with them on the layout of patches, branch of service everything. I finally received my hat in roughly two weeks. When I open package the lettering and patches were exceptional, the hat itself is terrible cheap shiny plastic, no cotton any where. It is just a terrible product.
I hope this company will refund me my money back. If not, buyers be ware.

26 September 2025
Unprompted review
Fitwearpro logo

Reply from Fitwearpro

Hi. We're so sorry that we could not find your order number with the information you wrote here. If you placed the order with us and you are not pleased with the received item, please help us send a picture of the received item to our support email support@fitwearpro.com, we will check and offer you the solution as soon as possible. Thank you!

Rated 1 out of 5 stars

Placed my order on April 30

Placed my order on April 30. Paid extra for express shipping. While I understand the order is supposed to take 5 to 10 days to be made, I feel that the communication has been poor on the side of Fit Wear Pro. The lack of response, combined with a phone line that ALWAYS rings busy, and the less than favorable reviews....even ones that say this is a scam site....lead me to believe that my only recourse is legal action. I just want some communication and a legitimate order tracking number
Thay way I'll know I am dealing with a legitimate company and have an idea of when to expect my order.

13 May 2025
Unprompted review
Fitwearpro logo

Reply from Fitwearpro

Hi Customer. We're so sorry for the unhappy experience that you have gotten. There was a technical error making the tracking numbers can not be uploaded. We have sent the shipping email to you, along with the tracking URL for following your item. Please help us check your inbox and your spam folder also. If you need any further information or support, please feel free to contact us at support@fitwearpro.com. Thank you so much for your understanding in this matter!

Rated 1 out of 5 stars

I purchased a pair of sneakers from Fitwearpro

I purchased a pair of sneakers from Fitwearpro in November 2024 to celebrate my daughter's graduation from veterinary school. Despite paying for them, I've still not received the sneakers, and it's now April 2025. Not only that they have stopped responding buyers beware I think this is a scam.

10 November 2024
Unprompted review
Fitwearpro logo

Reply from Fitwearpro

Hi there. We're so sorry for the inconvenience that may have caused! As we informed you previously that the shipping address of the order was provided incorrectly by the customer. We are checking with the carrier about the parcel's status and will send you the update as soon as we have to your email address. Thank you for your patience with us!

Rated 1 out of 5 stars

THIS PLACE IS A SCAM!!!

THIS PLACE IS A SCAM!!!! I thought I would be nice to get my constantly cold GF a fleeced lined personalized quilt for Valentine’s Day. I placed my order on January 24th, with the website saying it would take about 2 weeks to make. It is no February 13th and I still DO NOT have a blanket. I’ve emailed them twice and told them if I am not contacted by tonight that I was going to post negative reviews on every platform that I can. I’m also filing with the Better Business Bureau. I’m questioning if this is a real company. DO NOT FALL FOR THIS TRAP.

13 February 2025
Unprompted review
Fitwearpro logo

Reply from Fitwearpro

Hi Customer. Thank you for supporting us!
As noted in the product description, the production process typically takes 5-10 days, followed by a shipping timeframe of 12-20 days.
However, as stated on our website, our company would have a 7-day holiday from January 27th to February 2nd.
As a result, the processing time for orders during this time will be extended by 5-7 days.
https://fitwearpro.co/pages/order-processing-update-holiday-schedule
Your order is in transit now and we have sent you the shipping email. Please help us check your spam folder also. (Sorry that we do not include the tracking URL here to protect our customer's private information)

We will do our best to help the order to be delivered as soon as possible
If you have any questions or need further assistance, please don’t hesitate to reach out.
We truly appreciate your patience and continued support.

Rated 5 out of 5 stars

Love the shoes …

I ordered personalized nursing shoes first off they are cute and I received many compliments on them, I was truly surprised that they are very comfortable shoes. It was a great purchase!

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Personalised Camping Doona

The site was very easy to use I was able to personalise so many incredible details on my doona and when the doona came absolutely incredible was exactly like what was advertised, fantastic quality delivery time was good (qld Australia)
So very impressed

3 August 2024
Unprompted review
Rated 5 out of 5 stars

I Bought a Samsung Galaxy S22 phone…

I Bought a Samsung Galaxy S22 phone case in Memory of my late Dad which I Seen an advert on Facebook I wasn't sure what too Expect to be honest I actually thought I would loose my money because I never heard of this company before but I did receive my phone case on Saturday 3rd of August I highly recommend them but if u do it can take maybe 2 or 3 weeks for shipping I did keep in touch with Fitwearpro via email small items can take a while anything bigger I think it might be longer than 3 weeks I don't know really now I have my phone case I might order something else I don't know yet only shop that does Memoral stuff. I love my phone case it made me cry. Sorry I dont know what else to say all I know I think they only work Monday too Friday don't think they reply too emails at the weekend Thank u again Just too say Fitwearpro works out in Dollars and I believe it's about £7 pounds for shipping/postage that's about it.

3 August 2024
Unprompted review
Rated 5 out of 5 stars

I LOVE everything about my shirt!

I LOVE everything about my shirt!! Quality is great. It makes me feel close to my Momma every time that I see it or wear my shirt! I would definitely recommend this to anyone who has lost and loves someone!!

20 June 2024
Unprompted review
Rated 5 out of 5 stars

I'm very happy with the way fitwearpro…

I'm very happy with the way fitwearpro delivered on time and with the finished product and how they were prompt to answer any questions i had

22 June 2024
Unprompted review
Fitwearpro logo

Reply from Fitwearpro

That's our pleasure to support you! We're so glad to know that you were pleased with the items. That's a great encouragement for us and our store. Thank you for choosing us!

Rated 5 out of 5 stars

Memorial tshirt

The memorial tshirts I ordered were received & just lovely. A very unique design that I will cherish in remembering my dear friend each time I wear it.

9 June 2024
Unprompted review
Rated 1 out of 5 stars

Horrible!

Horrible!! My first order was made incorrectly. They sent me a new one. On the back is a white film and if you can remove it it removes the picture! 100% completely unsatisfied! Will never order from this company again

21 May 2024
Unprompted review
Fitwearpro logo

Reply from Fitwearpro

Hi Patrica. I think there was an misunderstanding here. The item was produced 100% as you ordered and as we advertised. This is one side printing ornament and after we printed the design on it, the back needs to be covered a white base to protect the design. You wanted to remove the base but it's impossible, if you remove that base, that mean you are removing all the design. You sent us a picture of the item you received and we double checked the item before shipping out also. We can use our reputation to prove that there is no problem with the finished product. We also responded to your email yesterday and provide all information and pictures as required. Thank you for your understanding in this matter! If you have any question, please feel free to contact us or reply to us!

Rated 5 out of 5 stars

This company was so awesome

This company was so awesome . It did not take long to get my shirt and it turned out wonderful. They do awesome work and are very quick at getting you your package. Thank you for everything.

17 April 2024
Unprompted review

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