Excellent service from Fitshop Birmingham. Special thanks to Phoebe. I've been looking for a belt squat for some time and was given a great offer. Super fast delivery. Haven't had a chance to put it t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
WE LIVE FITNESS
At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.
As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.
Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.
3 Rutherglen Links, G73 1DF, Glasgow, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Phil in the Edinburgh store was great- really helpful and knowledgeable! Would recommend

Reply from Fitshop UK

Reply from Fitshop UK
Lewis in chessington store was very helpful and informative, would definitely shop here again

Reply from Fitshop UK
The lad named lewis was extremely helpful with all my questions about fitness related products and helped me have a better understanding of what i am looking for purchasing

Reply from Fitshop UK
Phil was extremely knowledgeable and was able to help me find exactly what I needed. Couldn't have asked for a better experience in your store.

Reply from Fitshop UK
Kane was a superstar. So helpful, so patient and it was a joy to make such a big purchase with someone so helpful. Thank you Kane.

Reply from Fitshop UK
Sophia was brilliant. She was able to explain to ne everything I needed to know and was very helpful. Im pleased i made the order. Cheers av a good un.

Reply from Fitshop UK
Simon was very helpful, knew all the details of various benches so I bought the one best suited to my needs. Everything was handled well with good comms.

Reply from Fitshop UK
Ordering online was incredibly straightforward and easy. I was kept in the loop at every stage of the delivery, which was fantastic. The product arrived well-packaged and is of great quality. Highly recommend!

Reply from Fitshop UK
I contacted Fitshop to make a purchase but needed the delivery to arrive on a specific day. Ethan was fantastic throughout the process, taking the time to go through all the available options and making sure my delivery requirements could be met.
The order arrived exactly as planned, and I’m very happy with both the products and the excellent customer service I received. Ethan was professional, helpful, and made the whole experience smooth and stress-free. I wouldn’t hesitate to recommend Fitshop and will definitely use them again.

Reply from Fitshop UK
Senti....The absolute GOAT of Fitshop! You have an absolute gem of a guy representing your store. This guy was brilliant on the phone when I called and I was only going to just purchase the bench. He ended up upselling me some Taurus weights and a Preacher Curl Attachment. I took the bench home and was very difficult to put together. He asked me to bring it in and when I took it in near closing time I may add he assembled it all for me as the instructions were not tallying up. Thank you Senti. Also thanks to Ethan as well who had previously put some quotes together for me a few months back. Two absolute gentlemen! I will be back for sure!

Reply from Fitshop UK
I had a great experience at Fitshop. Rob was very friendly, welcoming, and happy to help without being pushy. He took the time to answer my questions. Excellent customer service—I would definitely recommend this store.

Reply from Fitshop UK
Item I ordered arrived on time in good order. When I called with inquiry customer service was very good.

Reply from Fitshop UK

Reply from Fitshop UK

Reply from Fitshop UK
I purchased an elliptical trainer from the Birmingham branch the assistant Senti was very helpful and knowledgeable about the machines he also managed to sort out a mixup in the delivery for me I would recommend seeing him if you are interested in buying gym equipment.

Reply from Fitshop UK
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.