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Fit Shop is a Family owned Canadian business that started in 1999. We pride ourselves on providing the best possible service online through our help desk system. Have a question, ask us. As for products, we mainly focus on sports nutrition, health nutrition, vitamins & minerals along with a little fitness equipment. In 1999 we started as an equipment store selling treadmills and gym systems, this slowly evolved to a blend of health products and today we are 95% health nutrition and 5% equipment. We closed our last retail store in 2019 and now only focus with online sales. We enjoy being a little smaller of a company so we can more time together as a family. If your are in need of health nutrition products, we would love to supply you...
Kanata, Canada
2.3
9 reviews
Hasn’t replied to negative reviews
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I ordered on Nov 28, today is Dec 6. I have not received a confirmation email with an order number. I was charged the day the order was placed. Reaching customer service has been unsuccessful. I will be taking action to get a refund.
Ordered on May 26 and now it’s June 2 & still not delivered. Looks like they put it on Canada post ground and since they sending from Ottawa.. it’s taking so long. I’m also concerned since it’s refrigerated product, if they took any measures to keep it refrigerated. Price was good but having to wait so long for delivery sucks. I don’t think I’ll order again from them.
Started ordering from fit shop a few months ago to take a break from amazon. Haven't looked back since. Best shopping experience and a great product selection!
I always enjoyed my online shopping experience when I am on Fitshop. Customer service reps are really nice and I get my products in a reasonable time frame.
Reply from Fitshop
Thanks Henry, Have a wonderful day from all of us at fitshop.ca
I have been buying from Fitshop Canada for many years and used to buy from their retail store in Ottawa. I really like that it's a family business trying to make a difference. I always get great information and they have helped me so much. When I started getting in shape to lose 50lbs i was lost with all the products on the market. They help me pick the best supplements and never pushed anything I did not need. So far i have exceeded my 50lb gaol and have lost 72lbs now. Thanks Fitshop, hope this review helps. You guys rock!
Reply from Fitshop
Thanks so much for the Kind words. Yes, we are a family business since 1999, not a lot of people know that unless you have lived in Ottawa and visited the retail side of the company. It is amazing how much you have lost, we love hearing this stuff and it warms our hearts. Mike
I've been to the shop impeccable service and knowledge through the roof. I have ordered online and their products are delivered quickly. THIS COMPANY ROCKS
Fantastic service!!! Very prompt with shipment and they answered all the questions I had before placing my order. Recommend this company thoroughly. Thanks guys
Reply from Fitshop
Thanks BJO, We try our best. Have a wonderful day.
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