Very helpful and was shown round all the properties and was ready to answer any questions. I’ve been with other letting agents who wouldn’t fix issues or care about the tenants, which is why I am retu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
Fit Property, 100 Matilda Street, S1 4QF, Sheffield, United Kingdom
- 0114 272 5773
- hello@fitproperty.com
- fitproperty.com
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dan A
Dan A. at Fitproperty has been really helpful and went above and beyond to help us with our viewing/paperwork to find the right house - super kind!
Nadia was really helpful through the…
Nadia was really helpful through the whole process and was patient and understanding when we was taking a bit longer to sign everything.
FIRPROPERTY AND NADIA ARE 5 STAR EXPERIENCE
Overal FirProperty experience was 5 star. They are professionals and really care about their customers. I would like specially to thank Nadia. She was beyond helpful. Always quick to respond to all my emails and calls, polite, kind and gave straight and transparent information about the processes. At any moment I felt supported. My admiration to Nadia and Fitproprty team. No doubt I will always contact Nadia when I need to find property. Highly recommend to everyone. Wish Nadia and the team best of luck and many, many more happy customers !
Excellent service
Dan was excellent showing us around and extremely informative in any questions we had
Eve Review
Eve showed me around two properties. Was a good host, very informed and extremely helpful.
Nadia showed us round two properties…
Nadia showed us round two properties today which resulted in us going ahead and signing for one. Everything has managed to be sorted during the same day, including viewing, deposits and signing of tenancy's. It's been reassuring to have such a straight forward process with fit properties after having an awful experience with Dove. Would definitely recommend, great customer service and lovely staff. Thanks Nadia!
Dan was very informative and polite…
Dan was very informative and polite throughout the process of helping me find my house for next year
Viewings
Dan took us around to look at a few properties, he was super helpful and friendly! Any questions we had were answered straight away and we left exited about moving. Also easy to contact if you have any further questions. Just all around great! 🌟🌟
Dan was really professional and…
Dan was really professional and efficient he helped thought the whole process
Beyond a five star experience offered by Dan
The sign up process for the 2 bed apartment I liked was explained in depth by Dan during my viewings with him. He was also very informative and had an answer for each of my questions.
Very good at resolving issues
Very good at resolving issues, speedy process when needing references. Very friendly staff. I dealt with Adam mainly and couldn’t ask for a better service
Extremely unprofessional
Extremely unprofessional. They try to go against the tenancy agreement & throw in extra charges to increase the rent MID tenancy until you call them out on it and remind them that it is a legal document and they have no grounds to do so (on top of that, you are given no written warning whatsoever and are left to discover this by yourself), everytime me or my flatmates call in with a problem they say they will get back to us but NEVER do, they have favouritism and offer deals on rent to some tenants but not others.
Also if you plan on living at challenge works be prepared to deal with a landlord as incompetent & negligent as the letting agency and to live in an apartment FILLED with silverfish that get EVERYWHERE, parcels get stolen all the time, the lights on almost every floor do not work and the elevator breaks down every other week
Thanx to Ellise of fit property
Fit property has been of good help in solving rent problems I and my partner ones had and that was why I came back to fit again when I now needed another accommodation and lucky me , I was attended to by Ellise whose customer service as been remarkable in attending to me , helping to solve my problems and giving me so much possible hopes . I will like to say thank you to Ellise and team fit property as a whole .
Had a good experience viewing some…
Had a good experience viewing some properties with Dan
Excellent customer service
Excellent customer service, was able to book a few zoom calls with Mia to go through houses to choose from.
Dan took my friends and I around our chosen house, was super friendly and made sure we were comfortable with the house and had no un-answered questions about it.
Nadia was really helpful and gave…
Nadia was really helpful and gave plenty of time for us to view the house as well as answering all of our questions :)
Dan was great
Dan was great, he found us the perfect house and provided all the information we needed and made viewings a great experience.
Informative phone contact
Mia was super helpful over the phone, made sure I had all the info I needed!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








